Capacity building on trauma sensitive psychosocial counselling At INTERSOS

Project in Moldova and Odesa

On March 3rd, INTERSOS started the first activities in support of the population in transit in Moldova. INTERSOS was initially present at the borders in the south-east of the country with operational headquarters in the capital, Chisinau. We established a mobile clinic to offer primary healthcare for refugees in transit at the border point of Palanca. There, as in the nearby border point of Tudora, INTERSOS carried out protection activities including identification of vulnerable people, referrals, direct psychosocial support and information provision on available services.

In the following months, INTERSOS established its presence in the Palanca Bus Hub and in the districts of Căușeni and Ștefan Vodă. A protection and medical team began providing primary healthcare, protection monitoring, PSS as well as internal and external referrals for Ukrainian and Third Country

Nationals fleeing the conflict. Due to the geographical spread of the displaced population, INTERSOS Moldova soon expanded its activities into the central region of the country, covering the city of Chișinău and other districts. A special focus has been put on reaching the most vulnerable communities therefore, assessments have been conducted in the northern, central and southern regions of the country. The mobile protection units engaged with local actors and representatives of communities and individuals at risk in order to understand their needs and provide durable solutions. In addition, in August 2022 INTERSOS started providing protection activities in Odesa including psychosocial support and social assistance and primary health care services will start shortly.

Job Purpose:

INTERSOS is offering PSS in Palanca bus hub, under UNHCR funding, and in the communities of Moldova, under ECHO funding, it has been clearly observed that the psychologists present in the country are not sufficiently specialized to deal with war related traumas. The consultant will enhance the knowledge and ability of the psychologists to efficiently interact with the war-affected refugees and deal with war related trauma. The training will fill the clear gap in trauma sensitive counselling. After the training, the psychologists will be able to transfer knowledge to the rest of the protection team. The psychologists that will be attending the training will be from INTERSOS and other organizations. The psychologists from other organizations will participate in the online course only. While INTERSOS staff will benefit from the online component and follow up that by the external consultant at field visit for on-job guidance. Additionally, remote follow up support sessions will be included to ensure continued learning over an extended period of time.

The consultant is responsible to develop a 1-week training on trauma sensitive counselling (in-country or online) for a group of 20-30 psychologists of INTERSOS Moldova and potentially other organization and INTERSOS Ukraine. A training plan with follow up will be made to ensure roll-out of the training and continued supervision of the trained psychologists. The on-job mentoring of the psychologists will be supported by the INTERSOS protection manager and MHPSS officer, but the external consultant is expected to provide regular remote or in-person follow up sessions to support the implementation of the trauma-sensitive counselling. By the end of the project the psychologists should be able to provide trauma-sensitive training to the affected population.

Expected deliverables and timeline

Deliverable

Timeline of implementation and deadlines

Payment

Training plan with proposed methodology and all materials ready

Mid September

20% of contract value

One week training of the psychologists

Beginning of October

30% of contract value

Training report and pre- and post-tests submitted

30th October

25% of the contract value

Remote/in-person follow up (at least every two weeks a slot available for interaction)

Mid October – End December

Final report on remote support

15th December

25% of the contract value

Education

An Advanced University Degree (Masters or equivalent) in psychology or psychiatry with a strong training background in complex emergencies.

Competencies: (Knowledge, Skills & Abilities)

Professional Competencies:

  • Experience in cross-cultural MHPSS programs, especially in conflict settings
  • Familiarity with NGO work, IASC standards and MHPSS programming
  • Excellent analytical and reporting skills

Behavioral competencies:

  • Excellent interpersonal and Communication skills
  • Client Orientation approach
  • The counselor should have a compassionate, caring, and non-judgmental personality.
  • Punctuality and respect for applicable rules and procedures;
  • Ethical and transparent decision-making;
  • Respect of confidentiality and data protection protocols;
  • Independence, i.e., conducting tasks with minimal supervision, and stress resilience;
  • Self-motivation, goal/result-orientation and team work;
  • Flexibility, tolerance and maturity.
  • Data confidentiality

Languages:

  • Fluency in spoken and written English; support with translation will provided within the missions and during field visits with translators.

If interested, please submit:

  • Financial plan (INTERSOS will cover the international flights, accommodation and local transportation costs and will support with translation during the stay in Moldova)
  • Proposed workplan and methodology (max 2 pages)
  • CV plus references
  • If available, example of previously given trainings

How to apply

Submit all these documents to tenders.moldova@intersos.org before 15th of September with the title EOI-MHPSS-TRAUMATRAINING-MOLDOVA. Applications will be considered on a rolling basis and the vacancy can close early if suitable candidate has been identified.

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