Job Description
Background
UNDP is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.
The Cloud Infrastructure Services unit of Information and Technology Management (ITM) Office in United Nations Development Programme (UNDP) is responsible for promoting and supporting Cloud platform as well as organization-wide Cloud-based services like Modern Device Management. Our vision is to enable smart UN facilities which are: Optimal and efficient, Efficient in management and Sustainable, by offering and implementing modern Cloud based services to build modern age UNDP around the globe that are fully aligned with Sustainable Development Goals (SDGs). Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from some 166 countries with UNDP presence. We are a team who work in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.
As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The UNDP/ITM Cloud Service Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. We bridge the gap between textbook learning and real-time industry experience by taking interns behind the scenes of the world’s leading Cloud initiatives and technologies, while learning to take into consideration the local context. By being a part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the UN City in Copenhagen, giving you the opportunity to interact with people outside the UNDP ITM unit.
The internship starts from 1st July to 31st December, 2023.
Duties and Responsibilities
Assist Cloud Infrastructure team in:
- providing Core Infrastructure and Cloud services
- providing advisory and support for existing Cloud services
- implementation and support of new Cloud services
- preparation and publishing of internal documentation and knowledge base articles
- preparation and conducting webinars and trainings
Competencies
- Cloud computing: understands the cloud computing concepts and technologies, apply the knowledge and experience in support and development of Cloud-based services and platforms
- Information Security: understanding of Information Security principles
- ICT operation support: knowledge in ICT operation and support, applying standard practice and guideline in supporting colleagues
- Programming Skills: knowledge of scripting languages and its use to automate routine tasks
- Client orientation: maintains effective relationships with clients to understand and meet or exceed their needs. Finds ways to ensure client satisfaction
- Process Innovation: Identifies opportunities for process, system and structural improvement as well as improving current practices, increasing effectiveness, and achieving efficiency gains. Actively supports the application of sound quality management standards and process improvement
- Project Management: Able to organize and structure different tasks, good analytical skills in gathering and consolidating data and research for practical implementation
- Communication: communicates effectively when working in teams and have a proactive attitude with a goal-oriented mind-set
- Collaboration: displays cultural, gender, religion, race, nationality and age sensitivity and adaptability and Interest and motivation in working in an international organization.
Required Skills and Experience
Education:
You must meet one of the following requirements:
- You are currently in the final year of your Bachelor’s degree
- You are currently enrolled in a Master’s degree
- You have graduated no longer than 1 year ago from a master’s degree or equivalent studies in the field of Information communication technologies, network and telecommunications, computer science, or equivalent.
Experience:
- Knowledge in one of the following fields is required: networking and network security (TCP/IP, NAT, firewalls), server operating systems (Windows Server and Linux), cloud platforms (Azure, AWS) and their services, Mobile Device Management solutions and services
- Knowledge in Microsoft collaboration and productivity Tools: Microsoft Word, Excel and PowerPoint • Knowledge of scripting languages is an advantage
- Knowledge of web standards and technologies is an advantage
- Experience with gathering, consolidating, and analyzing data from different sources is an advantage
- Fluent in written and spoken English is required. Working Knowledge of other UN languages is an advantage.
Conditions:
- UNDP interns are eligible to receive a monthly stipend, with the rate that varies depending on the duty location. The stipend will be paid monthly, and part-time internship arrangements are prorated accordingly.
- Costs and arrangements for travel, visas, passports, accommodation and living expenses are the responsibility of the interns
- Where an intern is financially supported by an institution, government or third party, UNDP will, subject to the rules of such institution, government or third party, pay the intern the difference, if any, between the external financial support provided and the applicable UNDP stipend
- The intern must provide proof of enrolment in a health insurance plan.
- The purpose of the Internship Programme is not to lead to further employment with UNDP, but to complement an intern’s studies. Therefore, there should be no expectation of employment at the end of an internship.
Please note that only shortlisted candidates will be contacted and called for interview following the deadline.
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