Communications Intern At Relief International

Position: Communications Intern

Location: Amman (Jordan) or Remote

Reports to: Senior Regional Program Officer

Duration: 3 months

About Relief International.

Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.

Relief International includes the four members of the RI Alliance in the USA, UK, France, and Belgium. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.

About our Programs

RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.

• RI employs 7,000+ staff and auxiliary workers
• 97% of staff are in-country nationals
• We only have some 90 ex-pat staff out of 7,000+
• RI spent $125 million in 2019 on our programs.

RI invests in four broad program sectors: Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene (WASH). We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and partnerships including with local NGOs, governments, and the private sector.

RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.

Position Summary:**

RI is seeking for a motivated person to support across the RI program portfolio in the Middle East, with specific support provided to the Middle East regional programs team based in Amman, Jordan. The Communication Intern will be responsible to ensure that information and data from the RI country offices within the region is captured, documented, analyzed and reported in a results-based and timely manner for donors and internal purposes for RI. This includes, but is not limited to, support in the review and finalization of donor reports, management of communication and information management platforms, as well as ad-hoc assistance to the programs team in other tasks as needed.

Communication:

• Ensure effective communications, visibility and knowledge management within RI and to external audiences;
• Develop, implement and monitor a communication and visibility plan to facilitate better understanding among partners and stakeholders (internal and external) about RI as an organization and program progress;
• Dynamically and actively interact with country offices focal points to gather information and results related to programming, and prepare relevant communication materials such as success stories, beneficiary profiles, country snapshots, content for the RI Intranet, etc.;
• Support RI external representation strategy to donors and other key stakeholders through the development and upkeep/updating of key materials such as country snapshots;
• Be the key focal point for the RI Middle East Intranet page, ensuring that it is regularly updated with relevant material, including success stories, program, updates, country snapshots, and more per the aforementioned communication/visibility plan to be developed and maintained throughout the internship;
• Collaborate with RI’s Global Communications Department for use of standardized tools, participation in Communications Focal Point meetings, etc.;
• Other duties as needed.

Reporting:

• Provide high-quality editing and formatting for program related documents intended for external audiences, including but not limited to assessment reports, communication materials, sit reps, and donor reports;
• Take meeting minutes and summarize action plans, before validation by line manager;
• Work closely with relevant departments to improve information management processes;
• Ensure to maintain and update the program documentation archiving system in collaboration with other departments;
• Support program staff in organizing and managing workshops or trainings as required;
• Other duties as needed.

Qualifications & Requirements

• Bachelors (Masters preferred) in International Development, Middle East Studies, communications, journalism, social sciences or related field in alignment with the relief and development sectors;
• Some experiences in reporting and program experience in the INGO/humanitarian field is a plus;
• Familiarity with USAID, BPRM, ECHO, UN regulations, rules and guidelines is desirable; OR a strong ability to learn fast.
• Experience in communication, reporting, documentation, publication in relation to the INGO/humanitarian sector is desirable;
• Work experience or strong demonstrated interest in the Middle East;
• Excellent written and spoken English skills with advanced proofreading and copyediting skills is a must;
• Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently;
• Sociable with a good sense of humor;
• Ability to adapt to different cultures;
• Curious and eager to learn.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability