Community Monitoring & Training Officer (Protection) – Ukrainian Candidates Only At Norwegian Refugee Council

**This vacancy is open only to nationals of Ukraine**

NRC is looking for a Community Monitoring & Training Officer (Protection Officer) to conduct protection monitoring at the community and household level, as well as provide specialized protection responses including Immediate Protection Assistance (IPA) such as in-kind or cash support to persons in need and conducting referrals to other service providers, in accordance with NRC Country Office’s strategic and policy framework, based in Kharkiv.

In particular, the position holder will conduct protection monitoring activities at the household and community level for the purpose of understanding individual and community-level protection risks and in order to identify individuals who have endured a protection violation and require Immediate Protection Assistance and/or referrals to specialized service providers. Protection Officers will follow established protection monitoring and IPA guidance in all data collection and management and activities. Protection officers will need to be able to conduct trauma-informed interviewing with key stakeholders and individuals in need of protection support, including but not limited to: identifying needs, vulnerabilities, protection risks, and protection violations; identifying referral needs and safely conducting referrals to specialized service providers; identifying needs for and provision of assistance of in-kind or cash assistance to address a protection risk; and identify needs for and provide psychological first aid.

The position holder will be directly supervised by the Protection Team Leader. This position does not supervise any positions, aside from potentially managing volunteers.

What you will do

1. Ensure adherence with NRC policies, tools, handbooks and guidelines
2. Implement protection monitoring and Immediate Protection Assistance (IPA) with a client-centered approach, including the identification of protection needs and understanding how to address protection needs and provide specialized protection support, including through in-kind or cash assistance.
3. Implement protection monitoring, write protection monitoring reports on the community and household level to understand both community and household-level protection risks
4. Provide psychological first aid services as needed. Assess and address needs contributing to protection outcomes requiring in-kind or cash assistance
5. Conduct safe referrals internally and to external specialized service providers, working with Protection team leaders and Case Workers to ensure service mappings and referral pathways are up to date and utilized.
6. Prepare and develop status reports as required by management, including timely reporting on programmatic and contextual issues
7. Ensure proper data protection of sensitive information at field level, development and maintenance of databases, filing of documents, etc. All data collection, information/data storage, and sharing of all information must be done in compliance with existing data protection protocols and standards of confidentiality.
8. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist
9. Promote and share ideas for technical improvement. Provide inputs on needs and gaps to support operational and strategic initiatives. Ensure close monitoring of project activities and ensure they are implemented based on agreed upon plans
10. Support Community-level Civilian Self-Protection programming, as needed.

Specifically you will;

• Conduct Household and Community-level protection monitoring
• Provide Immediate Protection Assistance (including in-kind support, cash assistance, accompaniment, safe and dignified referrals) to persons at risk of or exposed to protection threats
• Provide psychological first aid to individuals in need of psychological support
• Ensure regular collection, analysis and internal dissemination of protection information
• Support field data collection to inform relevant internal and externally-commissioned protection assessments, risk analyses, and needs assessments

Professional competencies

• At least 2 years of professional experience, preferably in a leadership position
• Prefer previous experience working in the humanitarian sector, preferably in protection activities
• Understanding of humanitarian and protection principles and strong commitment in ensuring their observation in daily field activities
• Working knowledge of Microsoft Word, Excel and Outlook
• Knowledge of English, both written and verbal essential
• Previous experience working in Protection or Protection-related projects is an advantage
• Deep knowledge and understanding of the local context, including socio-cultural, political, security and humanitarian situation

What We Offer

• This position is open for Ukrainian Nationals Only
• Location: Kharkiv, Ukraine
• Contract: local employment contract for 12 months

We invite applications from all qualified and interested candidates. Candidates are encouraged to apply early, as applications will be screened on a rolling basis and interviews will be assigned instantly until a suitable candidate is selected.