Background
HelpAge International is a registered charity in the UK, leading an international network focused on ageing issues and supporting older people globally. HelpAge works with 171 partners in 90 countries to help older people claim their rights and challenge discrimination and poverty, so that they can lead dignified, secure, active and healthy lives. HelpAge operates through a Global Team with staff based across the world. Through this structure HelpAge delivers its Strategy 2030.
Overview
The aim of this project is to increase availability and use of inclusive critical health, mental health and protection services for the most at-risk and vulnerable Syrian refugees and host community members, with a focus on older people and people with disabilities by:
- Provision of inclusive and accessible health care services in NHF clinics (Jordan only).
- Provision of accessible mental health services by psychologists/psychiatrists in IDRAAC and NHF clinics, if needed (e.g., in case of physical impairments) through home visits.
- Provision of psychological counselling through an MHPSS hotline in Lebanon (Lebanon only).
- Follow up home visits to beneficiaries with physical impairment or other vulnerable beneficiaries through community-based services by outreach teams.
- Awareness-raising through information and orientation sessions on issues of mental health and protection, with a focus on age and gender-based violence, abuse, and neglect, and on available services.
- Intergenerational and older people support groups are established and trained in promoting participation, information sharing (on protection and mental health issues relevant to Syrian refugees, older people, and their families, including risks of violence, abuse, and neglect) and mutual support.
- Identification, case management and referral support of the most at-risk women and men, including GBV survivors and those in need of specialized psychological support.
- Distribution of emergency cash assistance through e-cards to identified vulnerable people with acute protection risks (Lebanon only).
- Development of policy briefs on protection issues specific to Syrian older people and people with disabilities in a displacement context, and dissemination in regional and national forums.
- Organization of national-level advocacy events about inclusive humanitarian action, co-led by older people.
- Trainings for community members and caregivers on the specific needs of older people and people with disabilities and how to support and care for them.
- Training for service providers, CSOs, local authorities and humanitarian actors on MHPSS programs as well as age, gender and disability inclusive programming, international Humanitarian and Sphere standards and emergency preparedness.
The project started on May 1st, 2021, and is to be finished on April 30th, 2023. The project is being funded by the German Ministry of Foreign Affairs (AA), This regional project has been implemented by HelpAge International (HAI) and two local/national partners; Noor Al Hussein Foundation (NHF) in Jordan (Irbid, Amman, and Zarqa governorates) and the Institute for Development, Research, Advocacy and Applied Care (IDRAAC) in Lebanon (Beirut and Mount Lebanon governorates).
Evaluation Purpose
HelpAge intends to undertake an end-of-project evaluation which marks the preliminary end of the current funding cycle supported by AA on this project. The purpose of this evaluation is to measure the results of the project with regards to its expected outputs and assessing its impact on the target population assess the overall impact of the program.
Qualifications/requirements of consultant
HelpAge anticipates hiring a single consultant, consultant team or agency with the following qualifications.
- B.A. or above in a field highly relevant to the nature of the study (e.g., community development, social science, economics)
- Familiarity with the region and humanitarian context.
- Proven experience in qualitative research methods and in the evaluation of training development and technical assistance projects relevant to the themes covered by this project.
- Strong communication skills, proficient in working across all levels of institutions with experience of conducting interviews sensitively in a range of contexts.
- Excellent report writing skills in English.
- Understanding of issues relating to ageing especially on older people in humanitarian context.
- Impartiality towards HelpAge and its partners in Jordan and Lebanon.
- Able to travel between both countries, Jordan and Lebanon.
Our Values
At HelpAge International we work hard to achieve our goals together as a team with a clear shared purpose. Our values inform how we work together:
Inclusive
We respect people, value diversity and are committed to equality.
Impact
We value and recognise the contribution of our staff and network members, as we put older people at the centre of everything we do.
Partners
We work alongside network members and others to increase reach, influence and impact. We are committed to a culture of collaboration and building positive relationships.
Learning
We are passionate about learning, accountable and work together to find creative solutions.
Everyone who works at HelpAge shares our values and is committed to behaviours that demonstrate and support them.
Equal Opportunities
HelpAge International is committed to creating an inclusive working environment, promoting and providing equal opportunities and respecting diversity in employment. We welcome applications from all suitably qualified individuals regardless of their age, disability, sex, Marital status, pregnancy and maternity, race, religion or belief.
Code of Conduct and Safeguarding policy
The consultant will be working on behalf of HelpAge and will be required to sign and adhere to the HelpAge Code of Conduct and Safeguarding Policy.
The consultant will assure the participants the confidentiality and will assure the data is protected and used for agreed purpose only. As regards the documentation, the title rights, copyrights, and all other rights of whatever nature in any materials used or generated under the provisions of this consultancy will exclusively be vested with HelpAge International
How to apply
Interested and Qualified consultants are invited to submit an Expression of Interest for delivery of the assignment. The short Expression of Interest should include:
- A cover letter: A short cover letter addressing the selection criteria above.
- Proposed methodology and any comments on TOR and Research Proposal.
- Financial proposal: The financial proposal should provide cost estimates for services rendered including daily consultancy fees.
- Clear work plan including output/deliverable and time frame for each stage of the evaluation.
- Costing of each aspect (including day rates and any additional costs).
- The applicant’s CV (maximum 3 pages) outlining his/her experience.
- Examples of relevant studies previously produced.
Selection of the consultant will be done by a HelpAge project committee and based on the experience of the consultant, the quality and relevance of the expression of interest, and the proposed budget. Selection will be based on value for money, within resources available. Final negotiated fees will be specified in the consultancy contract.
The deadline for submission is midnight (Jordan time) on April 20th, 2023. Please submit your application tosawsan.saada@helpage.org . Please use the title ‘Consultant – Final evaluation of the project GFFO on your email.
The Evaluator assents that they will not at any time, either before or after the termination of this service, use, disclose or communicate to any person confidential information relating to the program, databases, staff, partners, and donor work, except insofar as disclosure is required in providing the services, or in respect of which HelpAge has given prior consent in writing. This restriction shall continue to apply after the termination of the service without limit in point of time.