Consultancy Services – Redesigning of RefuSHE SHELearns platform and development of a mobile App At RefuSHE

Background:

RefuSHE is an organization in Kenya devoted to protecting and empowering urban, unaccompanied, and separated refugee children and youth, especially girls, young women, and their children, living in Nairobi, Kenya. Our holistic model provides opportunities for refugee girls to access their human rights, experience economic success, build transferable skills, and become leaders in their own communities.

COVID-19 heightened the economic vulnerability of refugee women and girls. Moreover, the suspension of educational activities in 2020-2021 increased the likelihood that refugee young women and girls would drop out of school and become vulnerable to child labor, child marriage, and other forms of exploitation. In response, RefuSHE has developed an E-learning and wellness platform that delivers rich media content (vocational skills, entrepreneurship and mental wellness videos) content to support micro learning to bridge the needs of refugee women and girls in the community. The web-based platform can be found www.shelearns.net

Objective:

The primary objective for this consultancy is to redesign the eLearning web app to make it easier and more friendly to navigate for our target users. The web app should be designed as a learning management system where learners can monitor their progress and also pick up from where they left. For your consideration the end user’s demographic consists of:

• Young mother and business owners with low to no digital literacy skills
• Women and girls have basic smartphones that mostly have low storage (mainly Android)
• Limited access to internet connectivity with Safaricom/ Airtel data bundles as the primary mode of internet access
• Users have different language proficiency with Kiswahili being the most prevalent

Specifically, we are looking forward to achieve:

• Enhanced user experience and interface of the web app.
• Develop a mobile app with similar functionalities to the web app.
• Ensure seamless integration between the web and mobile platforms.
• Measurable analytics of the entire platform

Scope of Work: The Consultant will be responsible for the following

Web App Redesign:

• User interface (UI) and user experience (UX) design,LMS approach.
• Front-end and back-end development.
• Testing and quality assurance.
• Deployment and post-launch support.
• Mobile App Development:
• UI/UX design for mobile.
• Development for iOS and Android platforms.
• Integration with the web app.
• Testing and quality assurance.
• Deployment on App Store and Google Play.
• Post-launch support.

Deliverables

• Wireframes and design mockups.
• Functional web and mobile applications.
• Documentation (technical and user manuals).
• Test reports and bug fixes.
• Technical Description
• Financial Cost of each category below deliverables

The key aspects to guide the platform features include but is not limited to:

• Low literacy and numeracy skill intuitive login/registration and interface
• Video watch page with a string of consecutive modules
• Video analytic tools that do not breach data protection policies but inform user activities around content consumption
• An admin panel with basic controls, an inclusion of bulk enrollment capabilities, and data extraction tools

Website Management and Maintenance

In addition to the design and development of the website, the Consultant is responsible for the management and maintenance of the website throughout the period of the contract under the supervision of the client.

Delivery:

Delivery Date will be by the end of 15th January 2025. The developer will provide the source code with the documentation after delivery of the project.

Required Qualifications and Competencies:

• Five (5) years of progressively responsible experience creating eLearning application preferably with experience creating a skill development platform and conversant with WordPress Development Technologies
• Proficiency in technologies of the web i.e.: JavaScript, jQuery HTML, and CSS/Bootstrap, experience in at least one modern UI framework (e.g., AngularJS, ReactJS, etc.), and experience in building eLearning web applications for mobile (Android, IOS)
• Data-driven and motivated by success and learnings through experiments and metrics analysis
• Experience building responsive platforms for low digital literacy adults is highly desirable
• Excellent communication skills with both technical and non-technical stakeholders
• Flexibility and adaptability
• Search Engine Optimization Skills
• Good eye for design
• Keen and analytical

Evaluation Criteria – Proposals will be evaluated based on the following criteria

• Understanding the Scope of work -Relevant experience and portfolio, including Extensive experience in developing digital and e-learning solutions
• Technical expertise.
• Proposed methodology and approach.
• Cost-effectiveness
• Reference of similar projects