Consultant – People Management Training: Video and Discussion Guide Redesign – Remote

Background:

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.

People with Possibility (PwP) is a neuroscience initiative that promotes four interactive practices. It is designed to help teams set clear expectations, demonstrate care, and build trusting and agile teams and managers. It also facilitates the creation of a safe space where team members can have courageous conversations. The training is seven sessions (two about neuroscience, four about the practices, and one for team agreements moving forward). The four practices are (promote well-being, have candid conversations, build ownership, make time to reflect, and adapt). The sessions can be facilitated by different users according to need where the group attending each session would watch two to three short videos and have a discussion after each video. People with Possibility (PwP) was launched in 2018 within Mercy Corps globally, as a result, over twenty-six country offices have got through or completed the seven sessions program.

Purpose / Project Description:

When receiving feedback about the program from different Mercy Corps team members around the globe, a question frequently emerged on why PwP did not introduce any examples from different Mercy Corps country offices representing team members. They have also noted that all of the presenters in the videos were white females from the US or UK. Additionally, all the content needs to be reviewed from a more inclusive lens, and any white supremacy language or colonial perspectives needs to be eliminated. As a result, there is a need to review and refresh the content, including the videos of PwP to have more diversity in voices represented as well as the inclusion of real on-ground examples from our program teams in MC country offices. This course must be representative, diverse, and more inclusive to keep the momentum and engagement of PwP in Mercy Corps offices globally.

Consultant Objectives:

Review the PwP training package (including the existing videos and discussion guides) to include diversity of voices and inclusive language.

Consultant Activities:

The Consultant will:

Research

• Interview (20-30) team members from different MC country offices who already completed PwP full set of sessions, to collect feedback and examples from Mercy Corps country offices to be incorporated People with Possibility content.
• Identify the materials that need to be refreshed including videos as well as the written content, graphics, and online materials.
• Identify other materials that might be of use to incorporate (e.g. extended reading from Shooksvensen or David Rock’s institute).

Content Modification or Creation

• Audit and recommend which videos need to be updated or re-made to have a more inclusive language with a focus on the elimination of white supremacist language and colonialism presentation.
• Audit the content of PwP and identify updates needed in terms of ways to apply the knowledge in the group and individual exercises; for example: promote wellbeing practices.
• Audit the content/discussion guides of the program to have a more inclusive language with a focus on the elimination of white supremacist language.
• Add the developed content to the website to replace the original (current) content.

Consultant Deliverables:

The Consultant will:

Deliverables:

1. A refreshed/audited version of People with Possibility material including the replacement of some of the existing videos and discussion guides added to the website.
2. Make a recommendation of which videos to update and help write the new scripts.
3. Updated content for the course, and recommendations for how to update the video.
4. Updated scripts for several videos that need to be updated
5. Recreation of some of the PwP videos with some examples from Mercy Corps country offices represented where examples can be demonstrated.

Timeframe / Schedule:

20 working days with possible extension for few more

Anticipated to start January 2022 and end by May 2022

The Consultant will report to:

Organizational Agility Advisor, People and Strategy, Jordan

The Consultant will work closely with:

• Vice President, Strategy and Learning. Portland US
• Director – Gender, Diversity, and Inclusion, Portland US
• Gender, Diversity and Inclusion, Specialist. Guatemala

Required Experience & Skills:

• 7-10 years of experience in a relevant technical field (curricula/content development for multicultural teams (using online format)
• Background in neuroscience and social behavior change communication
• Background in Gender Diversity and Inclusion
• Knowledge of GDI-related definitions and practices.
• Experience in promoting inclusive practices with an understanding of social identities and global contexts.

Diversity, Equity & Inclusion Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics Mercy Corps team members are expected to support all efforts toward accountability, specifically to our stakeholders and to international standards guiding international relief and development work, while actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC’s policies, procedures, and values at all times and in all in-country venues.