Consultant Psychologist At Norwegian Refugee Council

APPENDIX 1 : TERMS OF REFERENCES

“The Norwegian Refugee Council (NRC) is a humanitarian, non-governmental, independent, non-profit bin times of crisis.

As part of its Duty of Care policy, the Norwegian Refugee Council (NRC) wishes to recruit a Consultant Psychologist or firm through a framework service contract.

Term of Reference for the consultation

In direct collaboration with the HR-Manager and Area Manager, the psychologist is in charge of providing individual and/or collective psychological support to NRC Cameroon staff based in South-West /North West, Far North, East and Central (Yaoundé) regions as well as designing, developing and implementing preventive, curative and research actions to promote the physical and psychological health and well-being of the staff.

Specific responsibilities

Individual psychological support for employees in need

• Symptomatic assessment (post-traumatic stress disorder, depression, anxiety, burnout) before and after group by means of specialized questionnaires
• Psychological support at the employee’s request, after validation by the HR Manager
• Assessment of satisfaction with the support approach.

Stress and trauma management training in group

• Psycho education stress and trauma, increased social support and relaxation.
• Strengthening self-care techniques.
• Creation and facilitation of ad-hoc stress management groups according to themes and needs.
• Organize awareness and communication days on the rules of health, safety and well-being at work

Practice analysis groups for teams exposed to traumatic stress in their work place

• Organize and conduct psychological support sessions for colleagues who are victims of serious incidents (kidnapping, attack, burglary, accident etc.)
• Help victims to become aware of injuries and overcome them
• Refer cases requiring psychiatric assistance by referring them to health institutions concern

Training of managers in defusing techniques and security incident management

• Conduct analysis and assessment of the psychological risks of our intervention areas (South-West /North West, Far North, East and Central (Yaoundé) regions) and make recommendations
• Technical analysis of the working environment, working conditions, health and safety in our various offices.
• Train supervisors and people involved in the social management of critical incidents and stress management.

Qualities

• Clinical psychologist (Bac + 5), with good knowledge of trauma psychology.
• Relevant experience in the practice of psychotherapy with traumatized populations.
• Training in Cognitive and Behavioral Therapies,
• Good experience working with international humanitarian NGOs.
• Have a sense of confidentiality, good communication and good interpersonal skills.
• Good mastery of English and French, both written and spoken
• Knowledge of the context, habits, cultures, local languages spoken in our areas of intervention (South-West /North West, Far North, East and Central (Yaoundé) regions) is a considerable asset
• Ability to move in difficult areas

How to apply

If you are an independent psychologist or a psychology firm, please send your submission package no later than March 08th 2023 to NRC Office located:

• Buea: Behind Apostle John Chi’s Temple – Camp-Sic – Mbokwango
• Bamenda: Up station
• Batouri: Quartier Sambo
• Maroua: Pitoare Face PLAN International Cameroon
• Kousseri: Quartier Residentiel Pagui en face d’Elegance Pressing
• Yaounde: Quartier Golf Derriere Congress Hotel
• Email: cm-procurement@nrc.no

The file must include the following documents:

1. CV and cover letter of the psychologist(s),

2. A brief presentation of the firm (if any)

3. Technical and financial proposal for the consultations:

• Individual psychological support
• Group psychological support
• Training on stress management techniques, self-care
• Analysis of the working conditions, environment, health and safety of our intervention areas and make recommendations for improvement

4. Administrative Documents

NB/ The consultant Psychologist is not an NRC employee. For this purpose, he will be paid by the task on presentation of an invoice and a report.