Consultant – Senior Project Manager, (Local) At UN Relief and Works Agency for Palestine Refugees in the Near East

CONSULTANCY – TERMS OF REFERENCE

UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank and the Gaza Strip to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is the largest UN operation in the Middle East with more than 30,000 staff. UNRWA is funded almost entirely by voluntary contributions.**

Consultant – Senior Project Manager, (Local)

BACKGROUND

UNRWA has signed a Memorandum of Understanding (MoU) with United Nations International Computing Center (UNICC) that aims to enhance livelihood and human development opportunities to Palestine refugees in all UNRWA area of operations (Gaza, West Bank, Jordan, Lebanon, and Syria). By this new collaboration, UNRWA becomes a provider of Information Management, Technology services and capacity augmentation to UNICC technical team, on a cost recovery basis through IMTD/IT Service Center (ITSC), HQ Gaza.

United Nations International Computing Center (UNICC) is a UN agency that provides IT services to other UN agencies on a cost recovery basis.

UNRWA Information Management and Technology Department (IMTD) is seeking an – Senior Project Manager who will play senior project manager vital role in mentoring, planning, analyzing, and implementation of the project. He/She is the one who sets deadlines for the project and chooses an appropriate method for the development. Therefore, he/she should have extensive knowledge of the development life cycles.

A Senior Project Manager should excel in Professional Project Management, with special attention to Agile Software Development Models. As per the detailed senior project manager job description below.

The consultant will report administratively to Head Information Technology Service Centre at Headquarter Gaza and technically to United Nations International Computing Center (UNICC).

Description of Duties and Responsibilities

• Provide high level technical consultation and advice to Project Management Office (PMO) Team.

· Participate in establishing best practices, templates, policies, and tools to expand and mature the capabilities for the PMO

· Manage a portfolio of complex initiatives that span one or multiple lines of business

· Provide leadership for projects team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

• Handle various responsibilities such as planning, scheduling, coordinating, managing all the aspects of the project.
• Work on multiple projects in a concurrent fashion and manage timelines, scope, budget.
• Use the tools for Agile project management such as: Agile Modelling, Essential unified Process (EssUP), Dynamic Systems Development Method (DSDM), Agile Unified Process (AUP) Open Unified Process (OpenUP) , Scrum, Extreme Programming (XP),Velocity tracking , Feature Driven Development (FDD) .
• Interact with the clients and understanding their requirements.
• Communicate, facilitate, and liaison between Business Relationship Managers, technical teams, and the client/partner for managing delivery of the project and communicating accordingly.
• Maintain status report of the project and keeps a record of the previous reports.
• Compile historical data available with the team and presents it for the reference of the senior officials and the team members working on the project.
• Present the status report of the project to the senior officials of the organization.

minimum Qualifications and Experience

● Advanced university degree, or equivalency from an accredited educational institution in Computer Science, Computer Engineering, Information Technology, or related discipline.

● Minimum of 10 years of experience in Project management.

● Solid understanding of software development life cycle models as well as expert knowledge of both Agile and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment.

● A proven track record of successfully implementing software or web development projects using Agile methodologies including managing large, complex projects in a high-tech development environment with multi-function teams.

● Solid Experience in ServiceNow.

● Prior experience with SCRUM/Agile methodologies with enterprise-level application development projects.

● Experience overseeing multi-function project teams with at least 10-15 team members including Developers, Business Analysts, and QA Personnel.

● PMP certification and SCRUM MASTER certifications.

COMPETENCIES

● Applying technical expertise.

● Strong ability to drive for results, to manage and deliver against multiple priorities on time.

● Strong analytical and problem-solving skills.

● Strong interpersonal and communication skills; verbal and written.

● Excellent planning and organizing skills.

● Ability to learn new concepts and technologies quickly.

● Ability to work well in a collaborative team environment.

● Flexibility and adaptability. **

dESIRABLE QUALIFICATIONS

● Certification in Agile project management.

● Certified Scrum Master, DSDM Foundation, DSDM Practitioner and Certified Scrum Practitioner.

● A strong troubleshooting methodology and the ability to work under fast paced timelines with creative solutions.

● PMI-ACP, CSM, or equivalent preferred.

● Demonstrated experience presenting work to both technical and non-technical audience.

CONDITIONS OF SERVICE

· The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.

· Remuneration for this consultancy will be $2,490 on monthly deliverables basis, and it will depend on the qualifications and experience of the candidate.

· The incumbent can be in any of UNRWA fields of operations (Gaza, Jordan, Lebanon, Syria, or West Bank)

APPLICATION PROCESS

Applicants should submit a cover letter and CV or UN Personal History Form clearly demonstrating the knowledge and experience required to meet the consultancy requirements via consultancy@unrwa.org indicating the title of this consultancy “**Senior Project Manager**” and field (area)/country of the candidate in the subject line of the message. The deadline for the submission of applications is 17 July 2021**.**

UNRWA is an equal opportunity employer and welcomes applications from both women and men. UNRWA encourages applications from qualified women. Only those applicants shortlisted for interview will be contacted. UNRWA is a non-smoking environment.

11/07/2021