Counselor At International Catholic Migration Commission

About ICMC

The International Catholic Migration Commission (ICMC) is an international operating non-governmental organization serving and protecting uprooted people – refugees, internally displaced persons and migrants –regardless of faith, race, ethnicity or nationality. ICMC advocates for rights-based policies and durable solutions directly and through a worldwide network of member bishops’ conferences, and alongside government and non-governmental partners.

ICMC has been operational in the Middle East since 2002, implementing humanitarian assistance programs in support of refugees in Lebanon, Jordan and Syria. Most recently, ICMC is providing emergency humanitarian assistance to Syrian refugees in Jordan with funding support from the U.S. State Department’s Bureau of Population, Refugees and Migration (BPRM).

ICMC is recruiting a qualified and experienced Counselor with the following requirements.

PRIMARY RESPONSIBILITY: responsible for providing counseling services to beneficiaries, overseeing the development of a psychosocial curriculum, and advising staff on self-care through training and self-development activities.

Specific Objectives:

Provide Counseling Services to ICMC Beneficiaries

· Provide quality assessment, counseling, referral and follow-up services to clients, using a trauma informed approach;

· Work with beneficiaries to develop a treatment plan in line with their own choices, available options, and existing situation.

· Provide basic support and guidance to family members to help them provide on-going support to the clients at home, according to the situation.

· Facilitate the referral of vulnerable individuals to various organizations for specialized care, including specialized psychological services as required.

· Coordinate with: ICMC country-based staff, ICMC partners, external parties as requested.

· Provide quality counseling over phone in any Governorate.

· Experience in providing training for the beneficiaries.

Support an organizational culture of quality and self-care

· Support the senior counsellor in psychosocial wellbeing of staff and promote a healthy culture of self-care through trainings and self-development activities;

· Support the development of psychosocial curricula and other materials for the center

Demonstrate ethical and professional practice:

· Respect beneficiary confidentiality at all times

· Respect and promote ICMC’s Polices and code of conduct, including child protection and PSEA.

· Report any non-respect of ICMC’s policies through the established complaints and whistleblower mechanisms

· Address needs and requests of beneficiaries in a respectful and professional manner

· Report any incident or act that causes any harm to beneficiary or to others.

· Always interact with children with the presence of their parents or caregivers.

· Always respect a refusal of treatment.

Complete Administration and Communication tasks in a quality and timely manner

· Complete regular reporting and administrative duties

· Establish good and regular communication with project beneficiaries, ICMC partners and various service providers.

· Establish good communication and coordination with all ICMC departments and project staff.

· Enter client data into the Data Management System and assist with data collation and reports as required and requested.

· Provide inputs into other center activity reports as requested/required.

Required Qualifications and competencies:

· University degree in psychology, or related field.

· Proven experience employed as a Counselor in the direct provision of counseling or -psychosocial support services to adults and children.

· Minimum three (3) years professional experience, preferably in the NGO sector.

· Experience in working with vulnerable/marginalized populations.

· Experience working with Cognitive Behavioral Therapy, and Trauma informed approach preferred;

· Excellent ability to assess and intervene with appropriate and effective intervention.

· Excellent report writing and communication skills.

· Ability to provide remote psychosocial support services, especially counseling sessions using different platforms.

· Ability to communicate effectively with a variety of people;

· Group counseling and facilitation skills essential; ability to communicate effectively, problem-solving skills, and crisis manage.

· English language skills and ability to work in English preferred;

· Excellent command of MS Office and other computer programs, including good typing skills.

· Excellent team working skill, diplomacy, and ability to work in a multicultural environment -and under pressure.

· Ability to travel and work outside of the office.

· Critical thinking skills, flexibility, and commitment to serving vulnerable people.