More Information
- Experience 2-5
General job description
The Deputy Country Director – Operations will provide thought leadership and is overall responsible for the Mission Operations development and its quality,
The DCD-Operations is a member of the Senior Management and is expected to be committed to AAH’s vision and values and lead with integrity always. S/he represents AAH at senior levels with authorities, the UN, donors, local partners and other external stakeholders.
Key activities
Objective 1: Supervision of Operations and contract implementation
Liaise with donors to ensure quality and compliance with contracts and agreements.
Lead and guide technical Coordinators in collaboration with the field coordinators to deliver Projects aligned with the country strategy.
Ensuring the supply chain works efficiently, resources are delivered on time, and risks are well managed
Co-lead the integration process with partners and government bodies as per MoUs, ensuring compliance with partners’ and authorities’ procedures.
Objective 2: Operational implementation of Projects
Oversee and support Managers in all stages of the PCM, linking with ACF and donor requirements.
Lead the roll out digital tools to enhance implementation and make sure the systems are in place to avoid any delays.
Ensure planned projects are adequately resourced and risks are mitigated.
Anticipate operational implementation challenges and develop preemptive solutions.
Maintain updated databases for reporting and capitalization purposes.
Review proposals, MoUs, contracts, and donor reports with CD, ensuring high-quality external reporting and donor compliance.
Objective 3: Supervision of Partnerships and localization
Supervise the Partnership Department
Proactive Mission level coordination
Objective 4: Operations and Projects Development
Supervise and guide Grant Manager and fundraising planning at regional and international levels.
Facilitate knowledge and technical exchanges on Action Against Hunger methodologies, including G&P and Climate resilience cross-cutting Departments.
Promote cross-departmental participation in designing programs, with an emphasis on technical capacities in Health & Nutrition, WASH, FSL/CASH, MEAL
Objective 5: Mission strategy and representation
Emergency context and preparedness: considering political, geopolitical and natural sudden changes in the region, prioritize relationship-building with partners who have strategic influence or alignment with key sectors.
Guide technical and operations teams on preparedness and programmatic solutions.
Diplomatic engagement: Support the Country Director and Advocacy Manager in developing diplomatic approaches to strengthen ACF visibility and recognition in Syria, as well as part of business development action points.
Participate in strategy development and revisions, supporting SMT in formulating joint strategies for all ACF Sector WASH, FSL, Health & Nutrition, and Advocacy.
Develop a yearly action plan with the Deputy CD Support, Operations Coordinator, and Field Coordinators under CD supervision, aligned with the mission strategy.
Objective 6: Collaboration Between DCD Operations and DCD Support
Establish and maintain regular communication with DCD Support to ensure alignment between Operational needs and support functions (logistics, HR, administration, and finance).
Provide timely updates to DCD Support regarding Projects implementation, challenges, and resource requirements to enable proactive support and decision-making.
Collaborate with DCD Support to identify and address gaps in systems, processes, and capacity that may impact the efficiency of Projects delivery.
Work together to develop integrated plans that align program strategies with resource allocation, compliance, and operational priorities.
Facilitate joint efforts to strengthen transparency, accountability, and fraud prevention measures across programs and support units
Objective 7: Security Management (Backup Role)
Serve as the backup for the CD when requested in for assessing risk exposure, managing security situations, and providing security guidance.
Step up to take appropriate action during particular security incidents or in the CD’s absence
Candidate description
Master degree in the Field of socioeconomic development, humanitarian and development cooperation, international relations, business development, humanitarian action and peacebuilding
Specific expertise in Projects supervision, Management of Partnerships, Relation with a diversity of stakeholders, Data analysis and Proposal writing
Proven Team management and leadership,
Knowledge of Action against Hunger is an asset
Minimum 5 Years in similar position
English is compulsory, Spanish – Arabic is A plus
Compulsory knowledge of Windows, word, excel, power point, use of email and internet tools
Humanitarian knowledge, negotiations skills for conflict environments
Strong networking and representational skills and capacity of acting as spokesperson
Security management in complex security situations with context and Risk Analysis and Management.
Cultural and conflict sensitivity approach.
Knowledge in International Cooperation/Development and key (public and private) donors of the sector
Strategic and operational planning capacity and team management and leadership
National and international mobility
Remuneration package
Incorporation into a multicultural, professional and innovative organization with the possibility of participating in projects with high social impact.
Contract length: 4 months renewable base on Action Against Hunger fund and performance.
Base: Damascus (Syria)
Family duty station NO
Compensation Package consisting of:Salary: according to Action Against Hunger salary scale and according to candidate’s previous experience.Action Against Hunger – Spain remuneration system allows a salary progression based on the annual development appraisal.
This packaged includes:Expatriate insurance (health, live, repatriation, travel, etc.)
Yearly holiday return flight ticket
Accommodation and housing expenses (in a shared guest house)
Travel costs to and from the mission.
25 working days of paid leave per year
Break on 8 weeks cycle: additional rest period of 5 working days, including a lump sum for travel cost to a reference area and economic contribution.
Extra benefit per month and per child (Under 18 years old – according to standard list of Action Against Hunger – Spain).
Candidates may be contacted for other suitable positions within Action Against Hunger.
Due to the high number of application received, only potential applicants will be contacted.
Given the urgency of this position, the vacancy may close on or before the deadline.
In the process of recruitment, selection and appointment Action Against Hunger implement a range of procedures and actions including Criminal Background Checks/International vetting/Certificate of good conduct to ensure children and vulnerable adults are safeguarded and abuse is prevented.
Action Against Hunger provides equal opportunities to candidates regardless of their origin, nationality, race, gender, regional and sexual orientation. This vision aims to integrate equal treatment and opportunities among females and males in all HR processes and policies within the organization.
How to apply
Interested candidates meeting the requirements should apply to the link provided:
https://employ.acf-e.org/index.php/positions/view/10245/Deputy-Country-Director-Operations/