DEPUTY COUNTRY DIRECTOR, OPERATIONS At CARE USA

CARE is an international NGO with local staff and community partners in more than 90 countries. We create local solutions to poverty and inequality and we seek dignity for everyone every day and during times of crisis. These solutions have a broad range, from clean water to access to education; from microfinance to ensuring that everyone has nutritious food; from agriculture and climate change to disaster response. CARE puts women and girls at the center of everything we do because they have proven to be the best hope for creating lasting change in the world. Our staff live where they work, which makes us effective at understanding the challenges they face. We’ve been doing this for over 70 years, since World War II. It started with the world’s first CARE Package® of food for the post-war hungry in Europe. Our work today is as important as ever, we believe that poverty and inequality are historic injustices that we can end within a generation, for good. If you share our core beliefs: poverty is an injustice; poverty is solvable; and together, we have the power to end it, join us, and fight with CARE.

The Deputy Country Director for Operations is responsible for operational excellence across the portfolio of work we are undertaking in Sudan. As a key member of the CARE International in Sudan country office senior leadership team, the Deputy Country Director will contribute to country programming and leadership priorities. This position will lead program strategic meetings, as well as provide input and feedback on key issues. By engaging with key regional and HQ stakeholders, the Position will support overall leadership and key program functions of the country office. He/she will oversee the country office compliance with the prevention of sexual exploitation and abuse, and anti-fraud policies in particular, and consistently reinforce this behavior with staff and partners in the line of duty.

The Deputy Country Director Operations (DCD – Operations) based in Khartoum provides leadership and direction for CARE Sudan Operations functions in line with the strategy and vision. The DCD – Operations works closely with the Country Director to develop effective, efficient and results driven Operations team and is responsible for operational oversight of CARE Sudan, including smooth functioning of Finance, Administration, Procurement and Business Services/Logistics and will coordinate with the field/sub office operations functions. S/he will provide strategic oversight of Operations processes and the development of its functions in line with the changing demands and priorities of the Country Office. CARE Sudan views Operations as an integral foundation of its programming; the DCD – Operations is expected to contribute to strengthening the integration of all Operations with program by working closely with the program team and fostering positive collaboration. This will be done through structured and systematic capacity building of Operations staff to address operational challenges; using existing resources and tailored to the specific staffing needs. The DCD – Operations fosters a values-based organizational culture, ensuring good internal controls and conscientious stewardship of organization resources. S/he will promote a performance-based culture ensuring performance management systems are in place, functional and effective. The position requires advanced business management skills, excellent team building and people coaching skills, extensive experience and in-depth understanding of administrative support processes and compliance requirements.

As a member of the CO Senior Management Team, s/he participates in decision- and policy-making on strategic issues including financial health and viability, program quality, program development human resource management, and other organizational priorities and concerns. The DCD – Operations has to be an active change manager (both expanding and cutting back).The position reports to the Country Director and may deputize the Country Director in his/her absence. S/he collaborates closely with the Program Director. The DCD – Operations ensures that the staff in Operations team are motivated, trained and that sound policies, effective systems and efficient methods are in place and that a service culture is developed and strengthened. The post holder is also responsible for ensuring the safety and security of all national and international staff and visitors.

Responsibilities:

• Strategic and Operational Management
• CO Policy and Operations Systems Development, Review and Implementation
• Planning, Monitoring and Reporting
• Team Management and Leadership
• Field Office Operations and External Stakeholders Management
• Acting CD from time to time as required
• Undertake/Lead on regional/global initiatives
• Perform other duties expected at the DCD – Operations level and those specified by the Country Director from time to time

Qualifications:

• A fully certified professional accounting qualification such as CA, ACCA, CPA together with university degree in finance or business administration
• Minimum of 12 years’ experience in finance and operations in large international NGO with a minimum of 5 years at the senior leadership position
• Good knowledge and experience in institutionalizing compliance and accountability system and procedures
• Sound knowledge and hands on experience of internal and external audit requirements
• Demonstrated skills and motivation towards gender and cultural sensitivities, valuing diversity and championing organizational and staff diversity, upholding the organizational core values.