Deputy Director At International NGO Safety Organisation

Organisation Background

The International NGO Safety Organisation (INSO) is an international charity that supports the safety of aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services including real-time incident tracking, analytical reports, safety related data and mapping, crisis management support, staff orientations and training.

INSO services help NGOs with their day-to-day risk management responsibilities and improve their overall situational awareness to support evidence-based humanitarian access decisions.

Today the organisation provides daily support to more than 1000 NGOs in 14 of the world’s most insecure countries and has earned a strong reputation for performance, principles & professionalism.

INSO Cameroon

The Cameroon programme, until June 2021, was covering the Far North region of the country under INSO’s Lake Chad Basin regional programme that supported over 121 NGOs to deliver vitally needed aid and assistance to an estimated 8 million people in need across the region. First launched as an emergency response operation in 2016, INSO LCB has grown to become a regional programme, present in the Lake Chad Basin. From July 2021, INSO Cameroon will open as an autonomous mission. INSO will continue to cover the Far North region from Maroua and open a field office in Buea to cover the South-West and North-West regions, as well as a country office in Yaoundé.

INSO is now seeking an experienced professional to join our team as Deputy Director for Cameroon.

Job Summary

The Deputy Director for Cameroon oversees all aspects of service delivery and plays a key role in ensuring that INSO provides the best support possible to NGOs responding to the Cameroon crisis. Specific responsibilities include the recruitment, training and management of a team of senior analysts (Safety Advisors), editorial review of key INSO products, monitoring and continual improvement of compliance with service delivery standards and support to the Country Director- Cameroon in the broader development of the programme.

The successful candidate will have a strong background in NGO safety and security, be outgoing, inquisitive and detail oriented, and have significant experience building and leading high performing teams. He/she will also have the ability to analyse complex security issues and contexts, communicate to an excellent standard of French and English both verbally and in writing, and above all else share INSO’s commitment to humanitarian principles.

Major Responsibilities

Team Leadership and Management

* Direct management of the Cameroon programme team, including recruitment, training, orientation and on-the-job mentoring.

* Application of INSO global policy in both administrative and operational areas including HR, Finance, Logistics, Security etc.

Service Delivery

* Editorial responsibility for flagship bi-monthly analytical report.

* Supervision and quality assurance of all other INSO service delivery, including: 24/7 flash reporting, safety and access roundtable meetings, analytical reports, crisis management support and other demand-based services.

* Representation and liaison towards third parties, including NGOs, the UN and international donors.

Programme Development

* Support to programme development and implementation, including the delivery of annual planning and scheduled donor reporting.

* The development and implementation of locally specific internal security management policy, SOPs and guidelines. * Leadership and representation of the programme in the director’s absence.

* Other programme development responsibilities as required, including support to the set-up and operation of INSO Cameroon offices.

Mandatory Requirements

* Exemplary command of French and English (written and spoken).

* Graduate level education in a relevant field.

* Significant experience in insecure/conflict-affected environments with progressive seniority and at least one year at senior management level.

* Proven writing, editing, and analytical skills and a keen eye for detail – the position entails substantial report editing and reviewing.

* Acceptance and strong understanding of humanitarian principles.

* Demonstrable understanding of humanitarian safety practices and their application.

* Outgoing and confident personality.

* Mature leadership and staff management experience in a diverse multi-cultural setting.

* Excellent networking, diplomatic, and representative communication skills.

Preferred Characteristics

* A year’s (recent) experience working in Cameroon response with a humanitarian NGO and demonstrable understanding of the context.

* Experience in staff capacity development and training.

* Experience with NGO project management, including donor reporting and relations.

* First-hand experience of crisis management.

* Prior experience in an inter-agency role.

* Existing information networks and/or local language skills.

* Detailed understanding of INSO mandate & services.

Key Personal Competencies

* A good listener

* An effective communicator

* Excellent analyst

* Team player

* Excellent interpersonal skills

* A people manager

INSO’s Safeguarding Policy:

INSO is fully committed to safe recruitment, selection and vetting of all potential new staff, trustees and volunteers and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

* All offers of employment will be conditional on receiving at least two satisfactory professional references;

* INSO will ask candidates about significant gaps in employment history or frequent changes of employer and address;

* All essential qualifications and relevant professional accreditations and memberships will be verified;

* The successful candidate will be required to provide a valid proof of identity (passport, ID card);

* All new hires will receive an orientation in INSO’s safeguarding policy and procedures and associated documents (Code of Conduct, Whistleblowing etc.);

* All new hires will be required to sign and abide by the Code of Conduct as a condition of employment.

Terms & Conditions: 12-month contract, €5000 per month salary, 4 days annual leave per month and 3 days of R&R every 3 months with €750 Allowance, global medical coverage (excluding USA) and USD $200,000 AD&D coverage

How to apply

Interested applicants are invited to send a completed application to, referencing “Deputy Director” in the subject line of the email. Only shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.

Application requirements:

* Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO (2 pages maximum).

* Updated CV (5 pages maximum).

* One relevant and substantive writing sample in French or English that demonstrates your analytical and report writing abilities (10 pages maximum).

Please do not send any additional information (such as copies of certificates, copies of diplomas, other writing samples, etc.) and keep the total size of your application under 2MB if possible.

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