ALIMA PRESENTATION

THE ALIMA SPIRIT: ALIMA’s purpose is to save lives and care for the most vulnerable populations, without any discrimination based on identity, religion or politics, through actions based on proximity, innovation and alliance of organizations and individuals. We act with humanism, impartiality and respect for universal medical ethics . To access patients, we are committed to intervening in a neutral and independent manner.

CARE – INNOVATE – TOGETHER: Since its creation in 2009, ALIMA has treated more than 10 million patients, and today deploys its operations in 12 African countries. In 2022, we have developed more than 60 humanitarian medical response projects to meet the needs of populations affected by conflicts, epidemics and extreme poverty. All of these projects support national health authorities through nearly 511 health structures (including 47 hospitals and 464 health centers). We work in partnership, particularly with local NGOs, whenever possible in order to improve access and the transfer of skills which ensures the sustainability of our actions for our patients. Furthermore, to improve the humanitarian response, we are carrying out operational and clinical research projects, particularly to combat malnutrition and viral hemorrhagic fevers.

THE ALIMA TEAM: More than 2,000 people currently work for ALIMA. The field teams, closest to the patients, receive their support from the coordination teams generally based in the capital of the countries of intervention. They receive support from the 4 desk teams and the emergency and openings service team based at the operational headquarters in Dakar, Senegal. The Paris and New York teams are actively working on fundraising and representing ALIMA. The rest of the ALIMA Galaxy includes individuals and partner teams who work on behalf of other organizations such as the medical NGOs BEFEN, ALERTE Santé, SOS Médecins, KEOOGO, AMCP-SP, DEMTOU-Humanitaire, PAC research organizations -CI, Inserm, the Universities of Bordeaux or Copenhagen and many others.

OUR COUNTRIES OF INTERVENTION: Burkina Faso, Cameroon, Guinea, Mali, Mauritania, Niger, Nigeria, Central African Republic, Democratic Republic of Congo, Sudan, Chad, Ethiopia, Haiti.

OUR PROJECT THEMES: Malnutrition, Maternal Health, Primary Health, Pediatrics, Malaria, Epidemics (Ebola, Cholera, Measles, Coronavirus, Lassa Fever), Research, Hospitalization, Emergencies, Gender-Based Violence, vaccinations, mental health, etc.

POSITION LOCATION: The position is based at ALIMA operational headquarters in Dakar, Senegal.

PROTECTION OF BENEFICIARIES AND COMMUNITY MEMBERS

Level 3: As part of their duties, the position holder will be required to visit programs and be in contact with children and/or vulnerable adults. Therefore, a criminal record check or presentation of a certificate of good conduct will be necessary. In situations where it is impossible to provide a criminal record or a certificate of good conduct, a sworn declaration will be requested.

FUNCTIONAL AND HIERARCHICAL LINKS

You are under the responsibility of the Communications Operations Manager

You mainly collaborate with the Communications Department team, the Desk team, the missions (coordination offices) in the Desk countries, the team responsible for relations with donors (financial partners), as well as the development team in charge of fundraising.

CHALLENGES OF THE POSITION

In a context of growth in its activity, ALIMA wishes to establish its strategic positioning in the humanitarian sector, as a leading humanitarian medical emergency NGO, and significantly increase its notoriety in the target countries of the collection (today: France, USA, UK, Belgium, Switzerland).

ALIMA particularly wishes to promote its unique partnership model, based on a network of local NGOs, which makes it unique in the humanitarian landscape. This partnership network allows it to deploy adapted and effective actions in areas that are increasingly difficult to access for international NGOs.

In this context, the Communications Desk Manager (support office for the activities of several ALIMA countries of action) manages ALIMA’s communication in all the countries reporting to the Desk (Department managing operations across a whole country) that he/she accompanies. He/she plays a central role by being:

– On the one hand, the guarantor of ALIMA’s communication with donors (financial partners) who finance the activities in the Desk countries;

– On the other hand, the active contributor to the visibility and reputation of ALIMA in the countries of action of the Desk, as well as at the Pan-African and international levels. He/she shows as many people as possible, in an attractive and popularized way, the effectiveness of the ALIMA model and the actions carried out in the countries concerned. In doing so, he/she plays an essential role in ALIMA’s ability to differentiate itself and attract the financial support necessary for its action.

MAIN MISSIONS

In accordance with the strategic orientations and priorities set by the Communications Department, you will be in charge of:

• Define and produce institutional and operational communication activities related to its country portfolio;
• Based on your activity within your scope, you contribute more widely to developing the notoriety and image of ALIMA among different targeted audiences at the international level.

Your objectives will be both:

• Qualitative : develop ALIMA’s visibility through the promotion of ALIMA’s actions in its countries of operation, enhance its image and explain its positioning, generate the interest of the general public and technical and financial partners;
• Quantitative : deliver the number of communication supports required and necessary for the good visibility of ALIMA in the field and with the general public, within the deadlines and budgets set.

You will define and monitor the numerical indicators of your performance as part of the reporting to financial partners and as part of the overall estimation of the performance of the Communication Department.

MAIN ACTIVITIES

1.Contribute to defining, formalizing and implementing the 360° communication strategy in your country portfolio

• Design the Communication part of proposals made to financial partners (donors), in coordination with the team responsible for relations with donors. Ensure their relevance but also their feasibility and their rationalization.
• Guarantee the implementation of the communication plans defined in each country of your portfolio
  • Organize reports on projects in order to produce photo and/or video content – therefore, travel to countries to ensure the proper production of this content.
  • Ensure legal compliance in the production of this content (e.g. consent of people taken in photos/videos).
  • Ensure the administrative processes necessary for the production of content (e.g.: quotes/invoices, service provider contracts, etc.).
  • Ensure budgetary monitoring of these activities.
  • Ensure the distribution of this content to different target audiences – in collaboration with the appropriate teams/resources.
  • Monitor the geopolitical context and current events impacting ALIMA’s activity.
• In collaboration with the communications and digital team, as well as the Desk and country teams, develop and deploy 360° communication plans on specific projects (research projects or environmental approach in a Desk country by example) or during important events (opening of a new mission in a country, “breaking news” in a Desk country, etc.).

2. Actively contribute to digital communication

• Coordinate with the digital communications team to propose and distribute content relating to its country portfolio, feeding the digital editorial calendar.
• Contribute to the design and production of content and digital graphic materials, in conjunction with the teams in the countries and service providers.
• Contribute to identifying relevant e-influencers to promote and publicize the activities carried out in your country portfolio, at the pan-African and international level (France, USA).
• Develop a “digital communication” reflex within the Missions in the countries and regularly train the Mission teams to make them autonomous in the production of photo and video content that can be used for Communication.

3. Actively contribute to press relations

• Coordinate with the service provider’s press relations agency and the Communications Department to propose subjects that attract the attention of journalists (e.g.: analysis of country news, interview with a head of mission, organization of a report in the field…)
• Contribute to the design and production of relevant content and materials for press relations: press releases, press kits, infographics, etc.
• Help identify key journalists covering news and themes in your country portfolio. Be identified as a resource person by them.
• Develop a “press relations” reflex within the Missions in the countries and regularly train the Mission teams in speaking.
• Coordinate possible press visits to your country portfolio, in collaboration with the field teams and the Desk – therefore, travel to the countries to ensure the smooth running of these visits.

4. Actively contribute to internal communication

• Internally promote the activity of the country portfolio Missions.
• Internally promote the communication deployed about, and in, countries.
• Maintain close and regular relationships with the pool of ALIMA spokespersons from the countries of operation (e.g. Desk Manager, Country Head of Mission) or themes (e.g. Research, Nutrition) so as to be able to easily activate them.

5. Deliver monitoring and analysis with a view to continuous improvement

• Monitor current events in the countries and adapt communication activity accordingly, in conjunction with Management.

SKILLS AND EXPERIENCE

Training

You have a higher education diploma in business school type communication or equivalent, you have at least 3 years of experience in a similar function with technical references in 360° communication (communication plans, content production and media , “feather”, graphics channel, press relations, digital, events, etc.); you have a strategic sense, ability to think, formalize and deploy communication strategies; you have a good ability to manage complex projects in FR and EN, and to express yourself and write in FR and EN

LANGUAGES

Excellent written and oral expression in French and English

TERMS

Duration of the contract: Fixed-term contract under Senegalese law of 3 months, renewable once, i.e. 6 months.

Starting position: As soon as possible

Salary: Level 6 of the ALIMA internal grid

ALIMA supports:

• 6.5 weeks of paid leave per year and recovery day system for travel
• School supported for possible dependent children, within the limits of ALIMA ceilings
• Supplementary health and welfare coverage covered by ALIMA for the employee and their dependents.