Digital Transformation Specialist (ERP Specialist) At Shafak

Shafak Organization

Shafak was officially established in 10-10-2013 (registration no. 27-016-129). It was founded during the early months of the Syrian Crisis in 2011. At its core, Shafak is a grassroots NGO that was formed by Syrians for Syrians, with the intent of addressing the needs of their life with dignity, equality and humanity with a focus on sustainability and autonomy**.**

Shafak is an impartial, independent, non-profit NGO that exists for the express purpose of providing humanitarian services to vulnerable people regardless of political or religious affiliations and on the long run to contribute to recover and rebuilding the society on freedom, justice and equality basis.

Job code:230349

ROLE PURPOSE:

The Digital Transformation Consultant will be responsible for supporting the organization in building visions, strategies, and implementation plans to facilitate digitalization efforts. The consultant will perform diagnosis and build digital transformation roadmaps, which includes identifying opportunities for digital transformation, assessing current processes and systems, and designing and implementing solutions to improve performance.

The role involves managing the implementation of an ERP system by overseeing the planning, design, development, testing, and deployment of the ERP system, requiring the consultant to have a strong technical background in ERP systems and automation, as well as experience in project management and NGOs work. The consultant will work closely with cross-functional teams to ensure the ERP system meets the organization’s needs and goals.

The ideal candidate will be passionate about driving digital transformation initiatives for NGOs and should have a proven track record of managing complex projects.

Location: HQ/Gaziantep

KEY RESPONSIBILITIES:

• Developing and executing digital transformation plans.
• Supporting in building visions, strategies, and implementation plans to help bring digitalization to the organization.
• Designing workflows and processes that meet the organization’s requirements.
• Overseeing the ERP implementation.
• Collaborating with the relevant teams to ensure successful implementation of the ERP system.
• Developing project plans and timelines to ensure on-time delivery of the ERP system.
• Developing training materials and providing training to staff on how to use the ERP system.
• Providing ongoing support to staff to ensure the ERP system continues to meet the organization’s needs.
• Providing the guidance and support on best practices for digital transformation and project management.
• Analyzing the organization’s IT infrastructure to identify areas that require improvement.
• Designing technical infrastructure solutions to support the implementation of the ERP system.
• Developing and implementing policies and procedures to ensure the organization’s IT systems are secure and comply with relevant regulations.
• Keeping up-to-date with the latest digital transformation and IT trends and technologies.

Demonstrate adherence to SHAFAK’s following policies:

• Child Safeguarding Policy

Child abuse in all forms is unacceptable to Shafak, which recognizes its responsibility to protect children from harm in all areas of its work. Shafak Is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

• Discrimination, Abuse and Harassment Policy

Shafak expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, sexual orientation, marital status, citizenship status, disability, or military status. Shafak employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside Shafak.

Notice: We will discuss these policies during interview, so if you are asked to interview please download and read them beforehand:

http://www.shafak.org/site/files/shafak-PSEA-CoC.PDF

QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years’ experience in ERP systems and automation.
• Strong knowledge of project management principles and methodologies.
• Experience working with NGOs or other non-profit organizations is preferred.
• Experience with Microsoft Dynamics is a plus.
• Strong communication, collaboration, and leadership skills.
• Strong understanding of IT infrastructure, including servers, and the latest tools and technologies used to manage and secure IT systems.