Director of Human Resources At Lifting Hands International

Lifting Hands International is looking for a Director of Human Resources to start in Greece in May 2023 and commit for at least six months. This is an ideal role for someone considering a future career in humanitarian aid or nonprofit work in a similar role who is excited about the opportunity to make a large impact at a small and growing NGO.

About Us

Lifting Hands International operates a community center in Serres, a small city about an hour from Thessaloniki in Northern Greece. We work with a population of 1000+ refugees & asylum seekers at the local camps, providing regular aid distributions and a range of psychosocial support programs.

Role Profile

As Director of HR, you will work closely with the Director of Operations, the Director of Distributions & Logistics, and the Country Director to lead and empower our team members and ensure the health and success of Serres programs. This role entails home-office and field-based work, including regular visits to the community center.

The focus of this position includes 1) the recruitment & onboarding of team members, 2) the provision of a healthy, sustainable, and professional working environment through training and continual individual support and well-being promotion, 3) the coordination of the involvement and empowerment of community members through the programs of Community Engagement and Professional Development.

Community Engagement: To empower camp community members to participate in the design, implementation, and decision-making of LHI programming in Serres and thus contribute their time and skills to the well-being of the overall camp community.

Professional Development: Providing a safe, structured, and inclusive space for psychosocial activities that encourage & enable community members to develop their professional capacity through skill & vocational training implemented with maximal community involvement.

Core Tasks

Recruitment of all team members (issuing calls, screening candidates, conducting interviews)
Coordination & onboarding of incoming volunteers, incl. induction, safeguarding, and safety training
Collaboration with the director team, helping to oversee a large multicultural team of visiting and community volunteers
Management of conflicts and concerns of an HR nature
Organization of training and learning opportunities throughout volunteers’ placements on program & well-being-related topics
Provision & development of individual support and well-being promotion, e.g., through regular check-ins.
Provision & development of monitoring and evaluation tools to effectively collect and process feedback by team members towards collaborative project development
Support of social and team-building events for the volunteer team
Provision & development of living and support structure allowing sustainable and long-term project involvement
Engagement with external partners and organizations to share best practices and inform operational decisions
Line management, strategic development & collaboration with the two program managers of Community Engagement & Professional Development

Essential Criteria

Minimum six-month commitment, must be able to remain in Greece for the full period without visa restrictions
At least 1-year experience in a coordination role
Strong written and interpersonal communication skills
Previous experience in people management in a multicultural team
Proven ability to work in a self-directed way without constant supervision
Fluent English speaker

Desirable Criteria