Director of Knowledge Management, Communications, and Learning At International Business & Technical Consultants, Inc.

About Us

International Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.

Job Title: Director of Knowledge Management, Communications, and Learning
Department/Location: MERL, Afghanistan
Technical Point of Contact: Chief of Party (COP)
Type: Regular Full-Time
Classification: Extemp
Clearance Required: N/A

Overview:
International Business and Technical Consultants, Inc. (IBTCI), a U.S.-based international development consulting company, is an industry leader in MERL since 2005. In the previous two decades IBTCI has held over 26 regional and bi-lateral MEL service support platforms across the world.

Currently IBTCI is recruiting a Director of KM, Communications, and Learning for the upcoming Monitoring, Evaluation, Collaboration, and Learning Activity (MECLA) in Afghanistan. The purpose of MECLA is to provide third party monitoring, evaluation, collaboration, and learning services and program support to the USAID/Afghanistan Mission, USAID Bureau of Humanitarian Assistance (BHA) and the Department of State’s Bureau of Population, Refugee and Migration (PRM), enabling the interagency partners to assess whether their programs are meeting their goals in Afghanistan and provide information to activity managers that will allow them to adapt programming and pivot to alternative approaches or geographic areas as needed.

The Director of KM, Communications, and Learning will be responsible for leading a small team to deliver tasks that include synthesis of information, overseeing the convening workgroups to review lessons and results from monitoring and analytic activities, coordinating partner inputs and aggregating reports, and working with USAID and partners to identify data needs and share lessons related to the achievement of program objectives

This position is for Afghanistan national candidates, will be based in Kabul, and is contingent upon award.

Responsibilities

Essential Duties/Tasks and Responsibilities:

Knowledge Management

• Overseeing the development and maintenance of a comprehensive knowledge management system to collect, organize, and disseminate MECLA internal and external outputs.
• Creating and maintain a cross-partner repository of outputs and supporting technical documents.
• Collaborating with partner teams to capture best practices, lessons learned, and success stories.

Communications

• Developing content for various communication channels. Engage partners in process as appropriate/required.
• Managing MECLA’S MIS system
• Facilitating and assisting in the preparation of presentations and communication materials for multiple audiences including USAID, host country stakeholders, implementing partners and various committees and working groups.
• Responsible for leading the production of project reports.

Learning

• Actively facilitate a community of practice focused on information systems that brings together experts, practitioners, and stakeholders relevant to MECLA.
• Monitoring communications channels to identify content relevant to MECLA implementation and facilitate its sharing through various platforms
• Identify interests and priorities of members and support development of collaborative outputs and capacity strengthening opportunities
• Organizing quarterly virtual webinars or other knowledge-sharing events to foster collaboration and the exchange of expertise and experience across stakeholders.
• Act as a liaison between the community and the MECLA team, ensuring alignment with overall goals.

Other Tasks/Responsibilities:

• Participate in international research networks, meetings, and select technical working groups as appropriate to represent the project and ensure collaboration with relevant technical work.
• Maintain relationships with USAID/Afghanistan, national and international partners, and other key stakeholders through frequent consultation.

Qualifications

Minimum Requirements:

• At least 8 years learning and adaptive management, knowledge management, organizational learning, and/or monitoring and evaluation including previous experience in a comparable position.
• Experience compiling and preparing presentations using both quantitative and qualitative data for USAID staff and implementing partners.
• Demonstrated skill and experience in facilitating groups, meetings, and events (both online and in-person), resulting in collaborative decision-making.
• Demonstrated ability to transfer knowledge to diverse audiences (capacity strengthening) through training, mentoring, and other formal and non-formal methods, using adult learning methodologies.
• Strong oral and written communication skills, excellent interpersonal, analytical, and training skills.
• Proficiency in Microsoft Office suite.
• Fluency in English is required; and fluency in Pashto and Dari required.

Education:

• Master’s degree in organizational development, knowledge management, learning, or other area of expertise.

Working Environment: Work is typically performed in an office environment. The assignment will be based in Kabul, Afghanistan.

Physical Requirements: This is a largely sedentary role that requires the ability to talk, hear, and use hands to handle or feel objects, tools, or controls. Specific vision abilities required include close vision. The employee must occasionally lift or move up to 25 pounds.

Supervisory Responsibility: This position does have supervisory responsibilities.

Travel: Travel may be required and may include travel to fragile and/or conflict-prone areas.

Work Authorization: Candidate must be authorized to work in Afghanistan.

About the Organization:

IBTCI has been in business since 1987. We specialize in Monitoring, Evaluation, Research & Learning (MERL), Institutional Support (IS), Financial & Risk Management (FRM), Supply Chain Management & Procurement (SCMP); Social & Behavior Change (SBC) and Capacity Building. We provide these services across many sectors including, but not limited to, agriculture, resilience & food security, conflict & crisis, democracy & governance, economic growth & trade, education & human capacity development, energy & infrastructure, environment & climate change, global health & WASH and humanitarian and disaster assistance. At IBTCI, our colleagues are encouraged to collaborate and be part of the solution while getting the tools and guidance needed to grow and support our clients’ missions.

IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex, gender identification, age, marital status, disability, sexual orientation, national origin, disabled veteran or Vietnam-era veteran, or any other classification protected by applicable anti-discrimination laws. We prohibit and do not tolerate any form of discrimination or harassment. VEVRAA Federal Contractor.

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact the Talent Acquisition team at TalentAcquisition@ibtci.com (Do not send your resume to this account, for consideration please apply in our career page, https://careers.ibtci.com/jobs).