East Sudan Program Manager ( International Position) At Muslim Aid

Job Purpose:

The Programme Manager-East Sudan (PM-ES) will be deployed to the Area Office as the overall humanitarian response and development interventions lead for MA East Sudan to make sure that the overall humanitarian and development work is implemented in a timely and quality manner in line with MA’s standard operating procedures and mandate. The post-holder will ensure that humanitarian programmes delivered are to the appropriate scale, scope, quality, and accountability expected of MA. The PM-ES, reporting to the Head of Programme and work closely with other key departments, such as Finance, HR and Supply Chain. The PM-ES is responsible for identifying needs and resources and elaborating programmatic, operational and leadership recommendations for the humanitarian and development interventions in line with MA’s Sudan and global priorities. The position holder will play a leading role in the effective scale up and management of Mas East Sudan programmes to increase impact and enable positive change for MA. The PM-ES will ensure the implementation of MA’s East Sudan programme and project design and implementation in all humanitarian sectors: Livelihoods Development, Health and Nutrition, Education, Emergency interventions and Religious Dues projects. WASH, gender and resilience activities and programmatic considerations must be integrated throughout our programming.

KEY AREAS OF ACCOUNTABILITY: Humanitarian Programme and Operations and Support to East Sudan:

· Lead all humanitarian and development interventions in East Sudan.

· Line Manage the Project Managers (Livelihood and Wet Feeding), Senior Operations Officer, HR Officer and Finance Officer based in Kassala and Gedaref states to ensure that all programme and operational activities are implemented in a quality manner.

· Ensure strict compliance of programme activities with MA national and global policies and procedures and with relevant donor regulations and agreements, SPHERE guidelines and the NGO code of conduct.

· Take overall leadership in prioritising response sectors and funding where this is limited, in line with MA’s Global Strategy, ensuring maximum integration between sectors where possible.

· Coordinate closely and support the SMT on response fundraising, supporting the development of high-quality concept notes and proposals linked to the response strategy, and engaging effectively with donors, UN agencies and INGOs.

· Provide oversight for humanitarian programming implementation to ensure timely & high-quality delivery of programme activities.

· Ensure quality programmes and the monitoring of this through regular site visits within the response.

· As a member of a response Senior Management Team, play a leadership role in the overall management of MA emergency responses.

· Coordinate with the East Sudan’s Full-Spectrum Health/Nutrition, FSL, Child Protection and Education Sectors/Clusters to ensure sound programme strategies and coordination arrangements are in place.

· Ensure optimal safety and security management procedures and practices are in place for the emergency response programme and continually monitor the safety and security situation, adapting staff safety and security procedures accordingly in collaboration and cooperation with the Head of Operations and Country Director.

· Oversee effective functioning of logistics systems to procure, store and distribute programme supplies and services for the timely delivery of project.

Programme Development and Quality:

· Collaborate with MEAL to ensure that monitoring & evaluation and accountability processes are in place and compliant with MA MEAL benchmarks and ensuring that feedback is incorporated into programme design and learning disseminated.

· Working with SMT members to design multi-sector response and recovery strategies, programme plans and programme master budgets, ensuring sufficient technical and MEAL expertise is included within budgets, ensuring linkages with existing country programmes and a clear phased plan of action up to 1 year.

· Ensure strong accountability to beneficiaries

Reporting:

· Produce high quality and timely reports for MA Country Office, Donors and within agreed reporting schedules as required.

· In coordination with relevant Head of Programmes, ensure the preparation of a timely programme delivery and submitting the donor reports on project activities in compliance with internal MA requirements and any relevant external donor requirements.

Capacity Building:

· Oversee the delivery of capacity building plans to develop the requisite technical competencies in programme staff.

· Ensure that capacity building plans and performance management systems are in place to develop the requisite competencies in staff to ensure ongoing sustainability and quality of response in coordination with Country HR team.

Representation & Organisational Learning:

· Help shape broader sector strategies through influence of and leadership within inter-agency coordination forums, ensuring the specific needs of women, children and disabled are being addressed.

· Take the initiative in documenting lessons learnt, good practice and case studies to shape in-country strategies and programme approaches and contribute to broader sector learning.

· Lead on organisational level programme policy, innovation, learning or representation initiatives in consultation with Head of Programmes.

· Represent MA’s emergency response at the Coordination forums, to donors, the media and members of the humanitarian community at East Sudan level with prior acknowledgement to the line manager.

· Represent MA with relevant government ministries, HAC, COR at the regional levels.

Partner Management

· Identify potential local partners in the area based on an assessment of complementarity and added value

· Provide support to partners in project implementation and ensure timely and qualitative implementation of projects by partners in line with MA and donor requirements

Operations Management

Finance Management

· Control project budgets at area level to avoid under/overspending

· Ensure accurate budget forecasting and efficient cash flow management

· Ensure timely and accurate area finance reporting

Logistics & IT Management

· Ensure timely procurement and adherence to rules and procedures

· Ensure quality supply management at area level

· Ensure proper asset management at area level

· Ensure proper stock management at area level

· Ensure proper IT systems, data back-up and protection from malware at area level

· Ensure sufficient and reliable means of communication at area level

· Ensure timely and accurate area logistics reporting

Administration and HR Management

· Ensure transparent and timely recruitment of national staff

· Proactively adapt the staffing structure to needs and funding

· Ensure regular performance appraisal and career management for staff at area level

· Ensure timely and accurate area HR reporting

· Ensure timely exit forms

Transparency/Compliance Management

· Minimize risk of fraud and corruption by ensuring adherence to MA conflict of interest and anti-fraud policies and procedures

· Ensure that staff is aware of MA’s transparency and whistle blowing policy

Security Management

· Analyse the security context at the area level and in close collaboration with the Country Director contribute to defining, analysing and evaluating risks

· Engage with relevant key stakeholders at the area level to ensure access and support of interventions

· Address security and safety risks by implementing standard operating procedures defined for the area in consultation with the CD.

· Ensure the offices and houses conform to recommended security, health and safety standards

· Ensure all staff in the area adhere to security procedures

· Ensure security incidents at the area level are promptly reported to the CO

General:

· Comply with MA’s policies and practice with respect to child safeguarding and code of conduct and other relevant policies and procedures.

· Contribute to transparent ways of working ensuring key information from projects, coordination meetings and other information-sharing and lessons-learnt fora is shared in an open and transparent way to build capacity and strengthen the overall MA’s response.

BEHAVIOURS (Values in Practice)

Accountability:

· Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling MA’s values

· Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

· Sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same

· Future orientated, thinks strategically and on a global scale.

Collaboration:

· Builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters

· Values a broad definition of diversity and sees it as a source of organisational strength

· Approachable, good listener, easy to talk to.

Creativity:

· Develops and encourages new and innovative solutions

· willing to take disciplined risks.

Integrity:

· Honest encourages openness and transparency; demonstrates the highest levels of integrity

EXPERIENCE AND SKILLS

Essential

· Strong language skills in English

· Extensive experience of working internationally in humanitarian programmes.

· Previous experience in managing programme teams and emergency response is essential.

· Previous experience of managing a large multi-sector, multi-national team.

· Previous experience of programme management across multiple locations

· Experience in managing multi-donor, multi-site programmes (Institutional Donors and UN agencies such as WFP and UNHCR.

· Security management experience at the regional level.

· Commitment to, thorough understanding of, and able to train staff in participation and accountability approaches.

· Demonstrated ability to contribute to setting up monitoring & evaluation systems in large complex programmes.

· Demonstrated ability to set up learning and development processes for a large team

· Proven ability of mentoring and coaching

· Experience in senior level representation

· Experience in developing and negotiating successful partnerships with institutional donors

· Ability to write a clear and well-argued assessment and project reports

· Excellent communication skills

· Proven ability to influence change at an operational and strategic level

· Politically and culturally sensitive with qualities of tolerance, respect of diversity, patience, tact and diplomacy

· The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.

Desirable

• Experience or knowledge of working and living in relevant regions/contexts

• Specific experience in designing and managing consortia projects

• Media experience