Under the supervision of the Country Director, the Education and Protection Program Coordinator is responsible of the overall implementation of the EiE and CP programs in Hama, Rural Damascus and Dar’a Governorates, as well as program development.
In direct collaboration with the Country Director, the sector program managers and the support services departments, the main responsibilities are:
- Lead EiE and CP programming, ensuring program quality through strategy development and participatory program design in close collaboration with the Country Director, the Program team and the national partners
- Develop and adjust strategies for emergency, recovery and rehabilitation programming based on thorough humanitarian context analysis, TGH and partner capacities, resource availability and coordination with the sector and government line ministries
- Work with the Country Director and the Program team and the national partners to prepare concept papers and grant proposals as well as mobilizing funds
- Support the Program Team in the implementation of operations and monitoring of progress on project indicators and outcomes, ensuring compliance with donor’s requirements and sector standards
- Manage program budgets and ensure spending is consistent with resources available, donor commitments and co-funding requirements in coordination with the Administration Coordinator
- Contribute to the improvement of comprehensive program monitoring systems ensuring that monitoring data are feed into management decisions and used in program management.
- Conduct field visits to Hama, Dar’a and Rural Damascus Governorates for program monitoring and capacity building of field teams and partners.
- Prepare or assist program staff to prepare regular program reports for donors and partners as required. Ensure timely information exchange of emergency operations. Respond to internal and external requests for reports and information about programs.
- Exchange information and technical support with Education and Protection Technical Department Referent and the sector partners (clusters) in Syria ensuring compliance with sector standards and best practices. In direct link with the Referent, ensures the review of technical designs and the methodology of soft activity components.
- Ensure regular program coordination with donors, including provision of regular project updates, preparation of modification requests and preparation of donors monitoring visits.
- Ensure program coordination and complementarity with SARC, OCHA, UNHCR, UNICEF, FAO, WFP, government line ministries, INGOs and NNGOs.
- Contribute to the identification and development of partnerships providing an added value for Syria programs and support program team in effective partnership management.
- Contribute to relevant Protection, Gender and Environmental issues mainstreaming in Syrian programs.
- Evaluate program quality, including documenting best practices and lessons learned from Syrian programs and ensuring these are considered in program design.
Data collection and monitoring tools
- Pursue and continue review & development of the technical documents, guidelines & procedures
- Review of the monitoring tools package and RACI structure (responsibility assignment matrix).
- Visit of all TGH operational bases and staffs (Hama, Dara’a and Rural Damascus) to follow the installation of new monitoring tools and RACI structure with each staff involved.
- Conduct short refreshment training for all TGH or non-TGH staff, SARC staff involved in data collection if necessary.
- On-the-job quality control of data collection methods based on observations, advice teams on possible improvement and share lesson learnt and best practices.
- From Damascus, provide continued support to field teams. In consultation with TGH Education and Protection technical unit in HQ, provide modifications to tools and structures in case practice show that improvements are needed.
- Support to the Grants and MEAL Manager on data analysis based on the monitoring tools package, and on how to integrate lessons learnt from analysis in activity implementation.
- Preparation of monthly feedback report to be sent to Education and Protection staffs in charge of data compilation in the bases.
- Supervise directly the Education and Protection Program Managers and Officers and other team members as required.
- Adapt tasks and responsibilities allocation within the Program team to accommodate program requirements or specific situations.
- Identify capacity building needs for staff and partners involved in the response. Take the lead on coordinating any formal or informal training for the Program Team and partners.
- Provide direct support to the Program team through training sessions and appraisals.
- Upon request, support the Country Director in the representation of the TGH Syria.
- Represent TGH in UN cluster meetings, government coordination meetings and other programming forums in Syria, along with the sector program managers when relevant and/or the Country Director.
- With the Country Director, maintain fluid relationships with the donor agencies and supports the follow-up of funding opportunities for TGH Syrian programs.
- With the Country Director, contributes to programs complementarity and synergies by maintaining fluid relationships with international and local organizations, specifically those working in same geographical areas and sectors.
General support to the mission
- Safeguard that conduct and work of the Program Team respects core humanitarian values of humanity, independence, neutrality and impartiality.
- Contributes to the respect of security measures applied by the Country Director.
- Supports the implementation of internal procedures in coordination with the Administration, Finance and the Logistics Coordinators
- Supports internal improvement processes. Contributes to knowledge and information sharing within the INGO team.
This list of responsibilities could be modified according to the needs.
Security, working and living conditions
The current volatile and unpredictable context in Syria requires strict security rules in terms of movements and transmission of information / communication with the Country Director and the Headquarters.
Working and living conditions in Damascus are good. Communication means are satisfying (efficient internet, international phones).
The office is separated from the guesthouses. Individual rooms are available for each expatriate. When in the field, international staff movements are strictly limited and under tracking. The Education and Protection Coordinator will perform short-term field visit.
- University level degree, preferably a Master degree in project management
- At least 3 years of humanitarian experience in the field, with at least 1 year in a coordination position
- Experience in at least one of the following sectors Education / protection.
- Experience in managing emergency and early-recovery operations in challenging security environments and understanding of the humanitarian environment (standards, stakeholders and mechanisms).
- Experience in grants management and knowledge of procedures of main donor agencies: ECHO, European Union, OFDA, DFID, AFD, UN Agencies or others.
- Practice in designing M&E systems, tools, quality data collection, analysis and use of M&E data for program decision making.
- Ability in successful team management and capacity building
- Strong interpersonal skills and demonstrated ability to work effectively on a team and to lead a team of specialists from a range of fields.
- Autonomy and rigor. Developed skills for work organization and tasks prioritization
- Capacity to represent TGH at high level coordination meetings with different stakeholders.
- Excellent communication and writing skills in English. Preferably competent user of French spoken and written.
- Experience of Arabic or Muslim countries and knowledge or Arabic language a distinct advantage
- Proficient user of MS Office pack.
How to apply
Please send your CV and your Cover Letter to Amandine RUINART, HR officer and apply directly online :