EoI Protection Monitoring Lesson Learnt at INTERSOS

INTERSOS is an independent humanitarian organization that assists the victims of natural disasters, armed conflicts and exclusion. Its activities are based on the principles of solidarity, justice, human dignity, equality of rights and opportunities, respect for diversity and coexistence, paying special attention to the most vulnerable people.

Terms of reference

Job Title: Expression of interest// Protection Monitoring Lesson Learnt

Code: 00-1954

Duty station: Home based

Starting date: 1/08/2021

Contract duration: 1,5 month approx..

Reporting to: Director General of INTERSOS

Supervision of:


General context of the project

INTERSOS pledges to Global Refugee Forum (GRF)

On 17 and 18 December 2019, the first Global Refugee Forum (GRF) took place in Geneva, co-convened by UNHCR, Costa Rica, Ethiopia, Germany, Pakistan, Turkey and Switzerland, bringing together some 3,000 participants, including States, the private sector, civil society, faith-based organisations, sports entities, humanitarian organizations, development actors and academia, to discuss refugee matters.

INTERSOS made three GRF pledge commitments: two focused on developing research papers on i) Provision of legal aid in humanitarian settings (pledge fulfilled in 2020), and on ii) protection monitoring, and iii) commitment to enhancement of protection of individuals and communities being subjected to extreme exclusion.

Protection monitoring:

Millions of women, girls, men and boys, who are affected by humanitarian crises in any given humanitarian context, are often affected by a wide range of protection risks and violations. These include physical insecurity caused by conflicts, targeted killings, Sexual and Gender Based Violence (SGBV), violations of human rights, forced displacements, erosion of coping mechanisms, mental and psychological impacts, and many other problems. Older people, women, children, people living with disabilities, LGBTQI, ethnic minorities, and other socially excluded groups, are the population groups that are most impacted by protection concerns.

Protection monitoring is at the centre of protection and other humanitarian activities, as it clearly identifies individuals and communities, mostly forcibly displaced populations, with their protection concerns and issues, as well as other essential humanitarian needs and access to basic services. The activities involve collecting, verifying and analysing information over time, in well-defined geographic areas, to identify rights violations and protection risks trends for the purpose of informing effective responses, mostly done through household monitoring visits and key informant interviews, ensuring the views of women, men, girls and boys from diverse backgrounds are considered. The collected data supports analysis of needs and trends in specific geographic areas, and as such – serves as an important source of information that supports humanitarian response prioritisation and targeting of those that are most in need of assistance, both by INTERSOS and other humanitarian stakeholders. It is also an essential tool for community engagement, as well as to inform protection advocacy.

INTERSOS has been conducting protection monitoring work for many years, and currently conducts these activities in 12 countries, including in Afghanistan, Burkina Faso, Central African Republic, Cameroon, Chad, DR Congo, Iraq, Lebanon, Libya, Nigeria, South Sudan and Yemen.

In 2021, INTERSOS plans to conduct lessons learnt on Protection Monitoring.

General purpose of the position

1. Purpose:

The research paper will provide operational learning from INTERSOS work on protection monitoring with an in-depth review of monitoring activities, methods of data collection, the utility of information collected, as well as identification of key challenges and recommendations to main stakeholders.

Main responsibilities and tasks

2. Objectives:

· Provide in-depth understanding of what protection monitoring entails, including on data collection methodologies, and all related technical aspects, including on identifying target areas, design of questionnaires, as well as defining key principles and confidentiality protocols

· Provide an analysis of how Protection Monitoring supports inclusiveness, and provides voice for marginalised and vulnerable communities

· Provide learning from different operational contexts that could help inform such assistance

· Provide specific case studies that link monitoring activities with positive protection outcomes

· Provide an analysis of the importance of protection monitoring for vulnerable communities, especially forcibly displaced people, and provide clear linkages to the rationale for such assistance (e.g. access to humanitarian aid, etc)

· Provide comprehensive analysis of main challenges to successful protection monitoring work, outlining key mitigation measures that should be employed in overcoming them.

· Provide sets of recommendations for improvements in protection monitoring targeting humanitarian practitioners, humanitarian decision-makers and coordinators, and humanitarian donors.

Required profile and experience



Professional Experience

· 5-10 years of experience with humanitarian assistance, preferably with strong background on protection issues and challenges

· Strong understanding of forced displacement and knowledge of challenges and barriers experienced by refugees, asylum seekers, migrants and stateless persons

· Proven record in research and analytical thinking, with good understanding of research methodologies (with examples of written research conducted)

· Strong written communications in English;

Professional Requirements

  • Basic Computer Skills (Word, Excel, Internet)
  • Excellent communication skills
  • Excellent research and analytical skills
  • A sample of a similar evaluation report elaborated in the past should be provided to INTERSOS as evidence


  • English is compulsory. Professional knowledge of French and Italian is an asset

Personal Requirements

· Highly Organized

· Available to provide a timely feedback

How to apply


Interested candidates are invited to apply following the link below: https://www.intersos.org/posizioni-aperte/italia/#intersosorg-vacancies-italy/vacancy-details/60c07a3c964670001e795351/

Please note that our application process is made of 3 quick stepsregister (including your name, email, password, citizenship and Skype address), sign-up and apply attaching your CV and motivation letter in PDF format. Through the platform, candidates will be able to track their applications’ history with INTERSOS.

In case you encounter severe difficulties applying through the platform, you can send an email attaching your CV and motivation letter (both in PDF version) via email to recruitment@intersos.org, with subject line: “**Platform issue**  SR-XXXX  Position”.**

Please also mention the name, position and contact details of at least three references, including the line manager during your last job. Family members are to be excluded.

Only short-listed candidates will be contacted for the first interview.

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