Location: Portland, OR
Position Status: Full-time, Non-Exempt, Regular
Salary Level: HQ2 ($19.23-$20.51/hour)
Current unrestricted US work authorization is required at the time of application for this position.
About Mercy Corps
Mercy Corps is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.
The Program / Department / Team (Resource Development / Development Operations)
The mission of the Resource Development (RD) department is to advance the organization’s strategic goals and support our worldwide team by raising flexible funds, profile, and influence. The RD team encompasses several dozen dynamic professionals who possess a wide range of skills. We are gift officers, direct response fundraisers, web developers, marketers, and media relations strategists. We are database managers, digital specialists, creative designers, storytellers, and teachers. Most of all, we are passionate about Mercy Corps’ mission and believe a better world is possible.
The Position
The RD Finance & Administration Coordinator manages workflows for Resource Development expenses, acting as the primary contact with the Finance department to ensure consistency, compliance, and accuracy; assists the Senior Director of RD Development Operations & Analytics with monthly budget and forecasting processes; prepares monthly financial reports and various expense schedules. Additionally, they maintain state charitable solicitation registrations, and provide a wide variety of support across the department.
Essential Responsibilities
FINANCE COORDINATION
- Manage RD Invoices workflow, including intake of RD vendor invoices, securing approvals, obtaining required supporting documentation, and submitting to Finance for payment
- Interface with vendors to ensure timely payments and accurate payment details
- Support RD budget managers with expense tracking and reconciliation; troubleshoot coding or other expense issues and liaise with Finance
- Manage use and access to RD corporate credit card
- Assist RD staff with financial policy and procedure compliance. Train new staff in relevant policies and procedures, such as Approval Authorities, basic procurement procedures, eligibility of expenses, travel, etc.
PROCUREMENT & COMPLIANCE ASSISTANCE
- Assist all RD staff with procurement policy and procedure compliance
- Track vendor contracts in RD and ensure all are properly filed
- Support RD Master Service Agreements (MSA), including process flows and vendor payments
REGISTRATIONS
- Complete all necessary paperwork for annual state registrations and coordinate with Mercy Corps vendor to ensure that Mercy Corps remains in compliance to fundraise in all U.S. states.
- Regularly monitor Charity Watchdog sites and provide timely organizational updates
- Evaluate philanthropic survey opportunities and compile information for participation
OTHER
- Cross train with the Donor Services Team on phone calls; provide phone coverage during busy periods and up to 10% of time.
Supervisory Responsibility
None
Accountability
Reports Directly To: Senior Director of RD Development Operations & Analytics
Works Directly With: Development Operations team, Corporate Finance team, Resource Development department, Procurement team
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
- College degree or equivalent in a related field preferred.
- Proficiency with Microsoft Office Suite, with strong Excel skills
- Two years of experience in an office environment, preferably in non-profit
- Extremely detail oriented, highly accurate and precise in complex multi-step processes
- Experience working with financial data and reconciling information across sources (or a desire to learn more about expense management)
- Excellent problem solving and interpersonal skills
- Ability to work across teams and departments with a variety of constituents
- Strong written and spoken communication skills
Success Factors
A successful candidate will be a versatile multi-tasker with the proven ability to organize and prioritize many urgent tasks, follow procedures, and meet deadlines. They will be committed to getting it right every time, creating procedures and documentation to replicate success with complex processes repeatedly. They will be interested in fundraising and in finance. They will have a demonstrated ability to communicate effectively with team members of varied work styles, to work independently, and demonstrated flexibility and creativity in planning and problem solving. A proven ability to learn quickly, take initiative and be accountable for results are important as well as an ability to understand the larger picture while remaining focused on the details, an even temperament, a good sense of humor and an awareness of and sensitivity to multi-cultural international development work.
Living Conditions / Environmental Conditions
Position is based in Portland, Oregon at Mercy Corps Headquarters, beginning remotely and transitioning to some days in the office depending on COVID safety requirements.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.