More Information
- Experience 0-2
Desired start date: ASAP
Contract: Permanent
Location: Solidarités International Headquarters
SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association that, for over 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their vital needs: drinking, eating, and shelter. Particularly committed to combating diseases linked to unsafe water, the world’s leading cause of death, SI implements through its interventions expertise in the field of access to drinking water, sanitation and the promotion of hygiene, but also in the essential field of food security and livelihoods. Present in 26 countries, SI’s teams – 3,200 people in total, made up of expatriates, national employees, permanent staff at headquarters, a few volunteers, etc. – intervene with professionalism and commitment while respecting cultures.
Job Description
Within the Logistics Department of Solidarités International, the user support technician is under the supervision of the support technician.
The user support technician ensures the installation and operational guarantee of computer and/or telephone equipment (hardware and software) linked to the workstation.
At the request of users, he/she ensures the maintenance (remotely or on site) of this equipment and deals with incidents.
He/she installs and maintains the organization’s various IT equipment in operational condition.
He/she also participates in user support to ensure the proper functioning and use of the equipment.
He/she also carries out monitoring in conjunction with the information systems team in order to propose improvements to the equipment and tools used by Solidarités International employees.
IF YOU WILL OFFER THE FOLLOWING CONDITIONS
Position based at the headquarters of Solidarités International, in Clichy la Garenne (Mairie de Clichy metro station) with travel to the field
Permanent contract
Gross monthly salary of: €2,508 or €2,612 depending on the scale in force at the headquarters
Leave: 2.0833 CP/month and 1 day of RTT/full month of work
Graduate in computer science from Bac to Bac +2 level
No experience required (a first experience in a company would be a plus)
Required knowledge in:
Administration poste Windows 10 / 11
Administration d’Active Directory / Azure Active Directory
Administration Microsoft 365
Knowledge of videoconferencing equipment would be a plus
English proficiency would be a plus
Good human contact, educational and patient
Do you recognize yourself in this description?
If yes, send us your CV and cover letter.
Applications containing only CVs will not be considered.
Solidarités International reserves the right to close a recruitment before the deadline of the announcement. Thank you for your understanding.
And to find out more about Solidarités International: www.solidarites.org
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Solidarités International (SI) is committed to preventing and combating any type of abuse – any act of sexual exploitation, abuse and/or harassment (SEAH) against members of beneficiary communities or its collaborators, harm to persons and/or property, fraud, corruption, undeclared conflict of interest, financing of activities that violate human rights – that could be perpetrated in the context of its interventions. SI applies zero tolerance to any type of abuse, particularly acts of SEAH.
Solidarités International is a fair employer that fights all forms of discrimination. SI will never ask for any remuneration in order to participate in a recruitment process.
Solidarités International (SI) is determined to prevent and fight all type of abuse – all act of exploitation, abuse and/or sexual harassment (SEAH) against members of beneficiary communities or collaborators, fraud, corruption, violation of persons and/or property, funding of activities harmful to human rights – that could be perpetrated in the frame of its interventions. SI implements a zero-tolerance policy regarding acts of abuse, notably acts of SEAH.
Solidarités International is an equitable employer committed to find all forms of discrimination. SI will ever ask for any remuneration to take part in a recruitment process.