France – Microsoft 365 Trainer (M/F) – Paris/Clichy At Solidarities International

Desired start date : 01/10/2024

Duration : 6-month fixed-term contract, renewable

Location : Solidarités International headquarters in Clichy. Telework 4 days. Occasional field trips possible

SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association that, for over 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their vital needs: drinking, eating, and shelter. Particularly committed to combating diseases linked to unsafe water, the world’s leading cause of death, SI implements through its interventions expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential field of food security and livelihoods. Present in 26 countries, SI’s teams – 3,200 people in total, made up of expatriates, national employees, permanent staff at headquarters, a few volunteers, etc. – intervene with professionalism and commitment while respecting cultures.

Job Description

As part of its digital transition, Solidarités International has migrated its work environment to Microsoft 365. In order to finalize the project and facilitate the change management induced by this migration, the information systems department wishes to strengthen the team with a Microsoft 365 trainer.

He/She designs, plans, carries out and monitors Microsoft 365 training for Solidarités International teams at headquarters and in the field, with particular attention to collaborative tools (Microsoft Teams).
He/She participates in the finalization of the migration project on Microsoft 365 by ensuring change management for the teams via training, surveys and an analysis of the uses of collaborative tools.
The trainer will have to design the Microsoft 365 training catalog as well as the educational objectives and deliver this training. He/she will also have to provide trainer training so that this training is delivered as close as possible to the teams.
An adaptation of these training courses to a new online learning tool will also be required, as well as the preparation of user documentation.
The trainer will also have to plan the end of the deployment as well as training in connection with the technical teams and the country teams. He/she will have to measure the appropriation of the tools and propose corrective measures if necessary.

The position will report to the information systems department manager and will work closely with the system administrator and user support as well as with the various departments at headquarters, as well as the field teams.

Skills & qualities

Demonstrated experience in training, preferably on digital tools
Knowledge of the Microsoft 365 environment
Autonomy in carrying out its missions
Demonstrated communication, listening and interdepartmental work skills
Knowledge of the humanitarian sector is a plus
Professional English reading, speaking and writing essential

Your profile

Professional experience in training of at least one year
Experience in training on digital tools strongly encouraged
Knowledge of the Microsoft 365 environment as a user required, as an administrator preferred
Professional English reading, speaking and writing essential

SI will offer you the following conditions

Position based at the headquarters of Solidarités International, in Clichy la Garenne (Mairie de Clichy metro station) with occasional field trips possible
Fixed-term contract 6 + 3 months, Executive status
Gross monthly salary of: €2,865 or €2,985 depending on the scale in force at the head office and the candidates ‘ experience
Possibility of teleworking: 4 days per month per month. Depending on the profile and experience of the candidates and in accordance with the Teleworking Charter in force and the manager.
Leave: 2.0833 CP/month and 1 day of RTT/full month of work
Mutual insurance (80%), meal vouchers (60%), Île de France transport tickets (50%) covered by the association, 100% Teleworking monthly package
Recovery days and 100% medical coverage during field trips