Fundraising Campaigns Officer, UNOPS IICA-2 or LICA-10, Copenhagen At UN High Commissioner for Refugees

UNHCR, the UN Refugee Agency, is offering a Fundraising Campaigns Officer (Private Partnerships and Philanthropy) – UNOPS IICA-2 position within Private Sector Partnerships Service.

UNHCR is a global organization dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 130 countries, using our expertise to protect and care for millions. UNHCR is almost entirely funded by voluntary contributions from governments and private donors.

• Title: Fundraising Campaigns Officer (PPH)
• Duty Station: Copenhagen
• Duration: 01 January – 31 December 2022
• Contract Type: UNOPS International Specialist, Level IICA – 2 (or UNOPS Local ICA Specialist, Level LICA-10)
• Closing date: 2^nd December 2021

Organizational Context

Based at UN City in Copenhagen, UNHCR’s Private Sector Partnership Service (PSP) supports the Agency’s global collaboration with the private sector through its network of fundraisers and National Associations in 34 operations in the Americas, Europe, Asia, the Middle East and Gulf region and Africa. The growth in income secured from the private sector by UNHCR since 2006 has made PSP the private sector division growing the fastest amongst its peers in the first five years of its creation. Within PSP the Private Partnerships and Philanthropy (PPH) section is responsible for supporting fundraisers and markets to build and steward long-term relationships with businesses, foundations, and high net worth individuals.

Looking ahead our ambition is to achieve, by approximately 2027, the strategic goals of: (i) maximizing sustainable and flexible contributions from the private sector to raise $1 billion annually; (ii) strengthening engagement with the public through varied engagement strategies including campaigns to increase the number of supporters to 25 million; and (iii) broadening partnerships with foundations and corporations beyond financial support, to leverage the resources and influence of the private sector for the benefit of refugees and others of concern to UNHCR.

Recent global trends in giving are marked by increased earmarking from traditional donors, which reduces the UNHCR’s ability to quickly and impartially mobilize support for those forced to flee conflict and persecution. UNHCR aims to broaden its funding base and promote flexible giving. Thematic fundraising is an avenue to increase softly earmarked funding, and to garner support for underfunded priorities such as Education, Climate Change, Health, Gender Based Violence and others.

In this context, global fundraising and engagement campaigns, aligned with these thematic priorities, are a prioritized area of work due to their potential to raise significant income for under-funded areas of work and to help increase UNHCR’s brand equity. PSP campaigns are developed in project teams made up of experts across different disciplines to ensure they are designed to meet the unique needs of diverse donor audiences. The Fundraising Campaigns Officer (PPH) is core member of this project team, providing expertise on campaign design and execution for a PPH donor audience including corporations, foundations and private philanthropists to ensure effective delivery of campaigns to PPH partners. S/he will be under the direct supervision of the Head of Campaigns unit and the PPH Thematics unit lead.

Purpose and Scope

The purpose of this assignment is to assist in the effective delivery of global fundraising and engagement campaigns targeting a PPH audience, namely corporate partners, foundations and private philanthropists (individuals). The Fundraising Campaigns Officer (PPH) is responsible for developing and implementing strategic and creative initiatives and products that will engage existing and new PPH partners in global campaigns. He/she will work with PPH fundraisers across up to 34 markets to ensure that PPH-specific fundraising materials are developed in line with campaign goals, and to ensure the campaign strategy is embraced by PPH fundraisers, including through ongoing training and liaison with markets.

This work is a key contributor to the implementation of the PPH fundraising strategy and the achievement of PPH’s objectives in terms of fundraising and private sector engagement. This includes leveraging the capacities of campaigns to help build long lasting partnerships that go beyond resources and expand to advocacy, communications, marketing and public engagement.

In order to achieve results, the function will require a high level of engagement with PPH colleagues in multiple countries as well as donor insight in order to develop approaches that are evidence-based, endorsed and actionable. The ability to build effective working relationships with key internal and external project stakeholders at all levels of seniority is essential.

Duties and responsibilities

Reporting to both the Head of Campaigns within PSP and the PPH Thematics unit (within the Private Partnerships and Philanthropy Section) the incumbent will be responsible for the following:

• Coordinate with all required parties for the building and delivery of campaigns and supervise everyday activities of campaigns related to PPH partners.
• Develop, test and implement creative initiatives and products that will engage existing and new partners in global campaigns. Produce campaign assets specifically for PPH audiences, including multi-channel toolkits, pitch presentations, social media content, and any other product which might be required.
• Work with the Head of PSP Campaigns and the wider fundraising campaigns team to ensure resources are optimised, and that PPH strategies and materials are aligned with the overall campaign(s).
• Work collaboratively with the PPH Communications team, support the drafting, design and publication of campaign resources, communications and digital campaigns relevant to the PPH aspect of campaign.
• Work closely with the Thematics Unit, Partnership Support Unit (PSU), and UNHCR technical colleagues to identify budget space and activities, opportunities for donors and partnerships, produce impact reports, internal campaign updates, annual campaign plans and other supporting documents to ensure effective stewardship of PPH partners.
• Work closely with PPH income stream leaders and local PSP offices to identify potential prospects and opportunities for the campaigns.
• Engage collaboratively and effectively with PPH offices and colleagues to ensure local strategies for the global campaigns are evidence-based, endorsed and actionable.
• Provide support to local PPH colleagues on campaign implementation, monitoring and donor management as needed.
• Define income targets, projections and KPIs for the PPH component of campaigns, in line with the Global PPH Strategy, perform strategic analysis, and provide an insight onto delivery and management of campaigns.
• Perform quality assurance checks for campaigns, evaluate content, ensure integrity of all data and monitor implementation of campaigns locally to ensure effective execution and delivery. Have a tight oversight on campaign performance and bringing recommendations of optimizations to the project team and/or the Chief of Section as required.
• Work in close collaboration with the campaign lead and project team to ensure PPH approaches are holistic and coherent with the wider campaign.
• Participate in the organization of high-profile events to expand fundraising and engagement opportunities for UNHCR’s campaigns.
• Collect best practices and lessons learnt on the campaigns, and draft frequent notes or briefings for the use of PSP and UNHCR colleagues globally in the future, to ensure knowledge retention and process improvement. With the approval of the Chief of Section, develop recommendations to optimize the functioning of campaigns and enlarge their scope across PPH audiences.
• Administer campaign-related contracts/requisitions, and lead on the identification and procurement of the services of creative agencies, consultants and other suppliers as needed, ensuring compliance with UNHCR standards and requirements.

Monitoring & Progress

The measurable output of this role will be the income raised through PPH channels for global campaigns and appeals, as well as the number of markets engaging in PPH campaign activities. Other key performance indicators include:

• Adequate support to local PPH colleagues is provided to ensure an effective delivery of the campaigns.
• Seamless internal communication mechanisms to engage and update PPH colleagues on campaigns are fully functional.
• Campaign assets, webpages, reports and updates are delivered in a timely manner and in line with quality requirements established by the supervisors.
• Assistance and follow-up is given for all campaign-related events organized by other units.
• The systematization of processes, tools and templates to support the campaign management is sustained, and oversight is maintained to ensure optimal campaign performance.
• Ad-hoc support to other elements inherent to campaign delivery is provided in a timely fashion.
• More detailed objectives and KPIs will be set and measured through regular meetings with the direct supervisors.

Essential minimum qualifications and professional experience required

The ideal candidate will possess the following qualifications:

Education:

University degree in Marketing, Communications, Journalism, International Relations, Economics, Business Administration/Management, Social Sciences, or related fields

Work Experience:

• Applicants must have experience in fundraising/private sector engagement with corporations, foundations and/or private philanthropists, through a range of channels, as well as experience in multi-channel campaigns.
• Experience of producing successful campaign and appeal assets that have consistently met or exceeded targets and developing innovative strategies to engage PPH donors in campaigns.
• Experience of leading campaigns with PPH partners would be an advantage.

Specifically, this should include:

• Minimum of 6 years experience in combination with a bachelor’s degree (5 years for master degree holders) in fundraising, donor relations and/or private sector engagement, ideally with a focus on corporations and private philanthropists.
• Demonstrated experience in project coordination and management, in particular, managing complex and fast-moving projects which are cross-disciplinary and require expert knowledge at certain times.
• Ability to effectively draft and deliver high-quality written materials (proposals, pitches, reports and others) tailored to specific audiences.
• Experience of working with multiple stakeholders in an international setting.
• Proven ability to establish and meet or exceed targets and keep on track with objectives.
• Expertise and up-to-date knowledge in existing and new fundraising techniques.
• Knowledge of private sector partnerships in a particular region (Africa, Americas, Asia, Europe and/or MENA) or country.
• Knowledge of UNHCR’s mandate, programmes and operational arrangements.

Key Competencies

Required competencies:

• Ability to build effective working relationships with key internal and external project stakeholders at all levels of seniority, and to thrive in a team environment.
• Ability to deliver compelling presentations to audiences with different degrees of awareness about the subject.
• Excellent communication skills including oral, written and presentation skills, with strong negotiation and interpersonal skills, and an ability to work with staff members of different cultural backgrounds.
• Can cope well under pressure, work to tight deadlines and is self-motivated.
• Proven ability to work independently, without administrative support.
• Excellent command of English (written and verbal).
• Excellent planning and organisation skills.
• Excellent computer skills (MS Office, SharePoint, PeopleSoft, BI tools, etc.).

Desirable skills

• Knowledge of a UN language other than English will be considered an asset.
• Proficient user of graphic design programs (Photoshop, In-Design, other).
• Proficient user of data bases (Salesforce or others).
• Familiar with prospect research tools (open source and others).

Location

The successful candidate will be based in Copenhagen, Denmark.

Conditions

This position is initially up to the end of the year with possibility of extension. It is a full-time role starting from 8.30am to 5pm Monday to Friday (40 hours per week).