Fundraising Officer Individual Giving At Dr. Denis Mukwege Foundation

Location: Geneva or The Hague

Period: Starting a.s.a.p. We offer a one-year contract, with the possibility to extend

This is an excellent opportunity for fluent English-speaking candidates with experience in (digital) marketing and individual giving to work for an international human rights organisation with small offices in Geneva and The Hague. We are looking for a flexible candidate who can help us further develop and implement our individual giving strategy which includes one-off and recurrent giving, support to third-party fundraisers and legacy giving.

The ideal candidate is an experienced individual fundraiser with an engaging writing style, possessing the emotive and persuasive skills to attract supporters through engaging campaigns and is able to convert their engagement into individual donations. You are equally happy communicating with individual donors, answering enquiries and analysing data. You can identify trends, turning these into result driven strategies.

You are focussed on how best to (re-)engage and enthuse our supporters and enhance their long-term loyalty. You will be a key contributor to the fundraising and communications team, and responsible for delivering the best possible “donor journeys” and support to individual donors.

The applicant we are looking for will have at least 3 years of relevant fundraising experience, is accurate, has a hands-on approach, and strong inter-cultural communications skills. We are seeking a real team player with a sincere interest in the topic of human and women’s rights, who is keen to work in a young and growing non-profit organisation with an international working environment.

About Us

The Dr. Denis Mukwege Foundation is an international human rights

The Dr. Denis Mukwege Foundation is an international human rights organisation, dedicated to ending sexual violence as a weapon of war globally. The Dr. Denis Mukwege Foundation supports survivors’ demands for a world where sexual violence as a weapon of war is no longer tolerated, and bears consequences for individual perpetrators and states. We work for a future where survivors receive the holistic care and compensation they need to rebuild their lives. We create opportunities for survivors to speak out and be heard, and where they can organise to create change, influence policies, and demand justice and accountability.

We are working towards a future where sexual violence in conflict is no longer seen as inevitable, but is recognised for what it is: a crime that should have consequences. We want the international community to draw a line against wartime sexual violence and to hold states and individuals accountable. See www.mukwegefoundation.org.

Job overview

We are looking for an effective fundraiser who can create engaging fundraising asks and ultimately significantly increase our income from individual giving. This position is for an initial period of one year (with the possibility to extend).

For this role we envisage a person with at least 3 years of experience of individual online fundraising and donor relationship management in a comparable not-profit setting. You will be able to work quite autonomously (also potentially partially from home) and are expected to really give our individual giving strategy a boost.

Responsibilities

• Develop and implement an individual giving strategy for the Mukwege Foundation, potentially segmented into different countries and target groups, encompassing at least one-off and recurring donations, legacy giving, and support for third-party fundraisers
• Advise on, and oversee the further implementation of a CRM tool (potentially Salesforce)
• Data analysis and reporting on (online) giving statistics and translating these into concrete follow-up actions
• Follow up on leads and engagement, further develop and implement a donor journey and loyalty programme
• Develop and implement engagement/fundraising social media campaigns in close collaboration with the senior communication specialist
• Respond to direct mails from supporters and donors
• Monitor developments in the market and convert them into opportunities for the organisation.

Required Qualifications, Skills and Competencies

• Relevant educational background and 3 years of experience in a similar role in an (international) NGO
• Experience with digital marketing, SEO (Search Engine Optimisation), SEA (Search Engine Advertising) and tools like Salesforce, Mailchimp, the Give plug-in (or comparable applications) will be considered a strong advantage
• Fluency in spoken and written English is required
• Fluency in French and/or Dutch is considered a plus
• Up to date with privacy legislation (GDPR)
• A good feel for the human aspect of donor relations and loyalty
• Hands-on attitude, proactive and creative mindset
• Good inter-personal and inter-cultural communication skills – we welcome people who are (com)passionate and think out-of-the-box
• High standards of integrity and confidentiality.

What we offer

• 1-year contract based on 3 or 4 days per week with possibility to extend
• Full-time gross salary range of € 3490 – € 4447, depending on experience, pro-rated to your working hours
• 8% holiday allowance
• 20 holiday days for a 4-day workweek, or 15 holiday days for a 3-day workweek
• Communication and commuting allowance
• Pension contribution