Global Automation Specialist

We are currently recruiting a Global Automation Specialist to join our IT team.

This is a hybrid position, based in Nairobi Kenya.

At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds those who bring lived experience of the contexts in which we work.

We are proud to be a global recruiter, hiring people from around the world. We offer competitive salaries and benefit packages for all staff, that are applied fairly and transparently. This means we are unable to advertise the salary as it is dependent on the local job market of the staff member, we will inform shortlisted candidates of the salary range as part of the selection process.

Note you must have the right to work in your home-based location and that national terms and conditions will apply.

This role is classified as requiring advanced pre-employment checks.

About Relief International.

Relief International (RI) works in 15 countries globally to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises, and chronic poverty.

About the Opportunity.

Reporting to the Global IT Manager, The Global Automation Specialist, will be a technical expert within the IT team. By using new automated processes that you will create, replacing traditional ways of working, your input will improve overall productivity within the organization.

You will advise and be the focal point for process automation within RI’s global IT infrastructure, promoting automated workflows, and developing solutions to strengthen workflows and applications.

Your responsibilities will be

Maintain and Support Existing Business Processes

• Maintain and provide ongoing support for all existing automated or semi-automated Business Processes throughout the organization
• Keeping a list of RI Business Processes Status tracker.
• Smartsheet Management administrator – using Microsoft Power platform.
• Power BI Management

Power Automate Development

• Work closely with all RI stakeholders to develop, test, document and maintain Business Process Automated Solutions using Power Automate, by integrating existing workflows and systems.
• Work closely with the ISWG (Information System Working Group) to ensure CDM (common data model) structure is properly followed throughout all data flow.

Automate IT Processes

• Utilize Power Platform solutions to transform current IT processes into automated processes.
• Focus on the IT authorization structure, deploy automated solutions to improve productivities while reducing the risks associated with the IT Admin’s errors.

Training

• Complete and fulfill all IT training requirements
• Educate RI users about Automated Business Processes and host frequent brainstorming sessions.

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure your job-related activity and practice is compliant with safeguarding standards.
• Ensure that your behaviour inside and outside of work promotes the values outlined with RI’s code of conduct and safeguarding policies
• Remain alert and responsive to any child and adult safeguarding risks, acquire relevant knowledge and skills which will enable you to promote strong safeguarding practices, understand the child and adult safeguarding policy and procedures.

About You.

You will bring the following experience and skills.

• Bachelor’s degree in Computer Science or equivalent work experience.
• Proven experience working within Robotic Process Automations (RPA) with Power Automate developing and working with attended and unattended bots in an enterprise environment
• Expert in PowerApps, Power Automate, Power Fx, Dataverse, Power BI, SharePoint, and M365 environment administration
• Proven track record with Smartsheet, Azure DevOps
• Holder of “Microsoft Power Automate RPA Developer” or similar certification would be highly preferred
• Knowledge in AI, Machine Learning desirable
• Advanced troubleshooting and multi-tasking skills
• Strong communication skills in English

Research shows that women and people of colour are less likely to apply to jobs, unless they meet every single requirement. If you’re excited about this role, but your experience doesn’t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!