Head of Advocacy ,Campaigns, Communication and Media At Save the Children

ROLE PURPOSE: TheHead of Advocacy, Campaign Communication & Media shares in the overall responsibility for the direction and coordination of the Country Office. TheHead of Advocacy, Campaign Communication & Media in his/her capacity is responsible for providing leadership to ensure excellence in serving members and their donors, in both emergency and development contexts.

SCOPE OF ROLE:

Reports to: Country Director

Dimensions: Save the Children has been operational in Niger since 2005, providing support to children through developmental and humanitarian relief programmes delivered both directly and through local partners. Current programming focuses on child protection, child rights governance, education, health, food security & livelihoods, nutrition and WASH. Save the Children has an operational presence in Maradi, Tillaberi, Zinder and Diffa. Currently, we have a staff complement of approximately 350 staff and a budget of approximately US$21million per year.

Staff directly reporting to this post: 2

Advocacy & Campaign Advisor

Media & Comms Manager

KEY AREAS OF ACCOUNTABILITY:

As a member of the Senior Management Team, contribute to:

Leadership of the Niger Country Office
Support the development of an organisational culture that reflects our full spectrum values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and frees up our people to deliver outstanding results for children and excellent customer service for our Members and donors
Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to programme needs
Ensure Niger Country Office complies with all Save the Children Management Operating Standards and Standard Operating Procedures
Ensure that all required support is provided promptly, at scale and in line with the rules and principles during humanitarian responses, working closely with the Regional Office
Support the CD and SMT to build and maintain high level and strategic relationships with key influencers in country.

Advocacy

Lead the development of an advocacy strategy for the Niger Country Office. Support thematic directors/advisors to articulate their top priority advocacy objectives in line with the new Country Strategic Plan
Identify key opportunities and events in Niger for Save the Children to position itself as the leading organisation for children’s issues in the country
Ensure that Save the Children receives national recognition for achieving proven and innovative national impact from well-managed child development programs and emergency response
Oversee thematic directors and other program staff in their work, including development of a plan for achieving their priority advocacy objectives in both an emergency and development context. This should include guidelines on the meaningful and safe participation and campaigning of children in advocacy
Build capacity of programme (development and operational) staff to undertake advocacy through training, development and implementation of advocacy strategies
Work with the Senior Management Team to build a culture of developing advocacy strategies that are funded for all thematic areas as part of our Theory of Change and ensure that programme staff are held accountable for advocacy
Support programme staff to develop appropriate advocacy messages across thematic and programme areas, and ensure the CO has a set of advocacy messages as required for thematic/strategic areas (e.g children affected by humanitarian situations etc)
Take the lead in Humanitarian responses for advocacy and support the development/management and implementation of advocacy strategies, while keeping abreast of the humanitarian advocacy issues across the global, regional and country

Media & Campaigning

Liaise and maintain contact with Save the Children members and oversee the implementation of communication activities including facilitating media visits and working within incoming media & communications surge support during emergencies
Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the Niger Country Office
Build capacity of programme staff to handle media through training and simulation of various media opportunities (especially emergencies)
Develop briefing documents for various audiences, including country briefs, programme briefs and update these regularly
Lead the management of Niger -specific campaigning and communications materials

Communication

Proactively develop a high profile for Save the Children in Niger through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the dual mandate portfolio, responding quickly and appropriately to external requests for information, especially in emergencies
Develop and deliver a clear and effective system for internal and external communications including the dissemination of newsletters and other documents and publications for internal external stakeholders.
Update the Niger profile on the various SCI platforms (web-page/xtranet/e-newsletters) and establish knowledge management systems that allow staff to have shared access to documentation related to the CO
Lead the Country Annual Reporting Process and support the dissemination of strategic programme findings including evaluations, research, programme success stories.
Coordinate field visits by member staff, donors and others as needed, in close liaison with admin, logistics and field office teams
Establish Standard Operating Procedures for the management of all visits to the Niger CO programs including standards for briefings, debriefings, evaluations and communications. Disseminate and train staff in the implementation of these SOPs
Keep abreast of current programme portfolio including attending programme visits, and develop strategies to link evidence from programme to advocacy work

Staff Management, Mentorship, and Development

Ensure appropriate staffing within CO to undertake Advocacy, Campaigning, Communications and Media Relations work
Ensure that all staff understand and are able to perform their role in an emergency
Manage Advocacy, Communication and Campaigns Team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly. Build a close working relationship with matrix staff supporting the delivery of advocacy and communications activities.
Ensure the recruitment, training, and promotion of staff as appropriate and ensure availability of appropriate professional development opportunities for staff
Incorporate staff development strategies and Performance Management Systems into team building process. Establish result based system and follow up
Manage the performance of all staff in the advocacy, campaigning and communication work area through:
- Effective use of the Performance Management System including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations;
- Coaching, mentoring and other developmental opportunities;
- Recognition and rewards for outstanding performance;
- Documentation of performance that is less than satisfactory, with appropriate performance improvements/ workplans

QUALIFICATIONS AND EXPERIENCE

Masters’ degree in an area of social development, communications or equivalent.
A general appreciation of the issues concerning the INGO sector with an in-depth knowledge in communications, marketing and/or fundraising
Recommended a minimum of 7 years’ management experience in a corporate or an NGO environment, with experience in successfully leading the development and implementation of communication and campaign strategies for an international humanitarian organisation, preferably in Niger, or the West & Central Africa Region.
Demonstrable track record of leading change which has led to significant results for the organisation and their stakeholders
Highly developed interpersonal and communication skills including influencing, negotiation and coaching
Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures
Strong results orientation, with the ability to challenge existing mind sets
Ability to present complex information in a succinct and compelling manner
Experience of building personal networks, resulting in securing significant new opportunities for the organisation
Has a strong international network within media and marketing to draw
Excellent writing and presentation skills in English and French. Similar skills in Hausa / Djarma and other local languages an advantage
Preferred: experience and skills in using computer software, publishing packages, web-design and knowledge management systems to produce and manage high quality communications materials for presentations, publications and internet/xtranet
Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies
Willingness to travel to Save the Children’s field offices and operational areas on a regular basis
Experience of solving complex issues through analysis, definition of a clear way forward and ensuring buy in
Understanding of Save the Children’s vision and mission and a commitment to its objectives and values