Head of Digital Solutions Unit At People in Need

Start-up date: May 2022 or upon agreement

Duration: 1 year with desirable extension

Refers to: RDD Director

Location: PIN head office (Prague) or home-based upon agreement. Homebase position requires frequent trips to PIN head office and should be preferably in a timezone -1/+1 CET zone

Salary: as per the PIN salary scales

Position Summary:

People in Need (PIN), a Czech-based International Non-Governmental organization. Relief & Development Department (RDD) of PIN, which is providing humanitarian aid and development assistance in 23 countries, developed its own system for beneficiary data management including modules supporting multipurpose cash, e-vouchers or non-food items distributions. https://www.humansis.org/. PIN uses this web-based platform mainly in Syria and plans expansion in Ukraine, where PIN is one of the major humanitarian responders. Besides this PIN is introducing JIRA as a tool for the management of internal projects and using various other IT systems for data collection, processing and management of projects.

The Head of the Digital Solutions Unit (DSU) is a senior role responsible for the implementation and further development of these platforms. The Head of DSU:

• Suggests and manages appropriate and effective digital solutions corresponding to the needs of RDD and its country programmes.
• Oversees and coordinates aspects related to cyber security and integrations with other IT systems.
• Is responsible for the development of digital solutions ensuring proper planning, resourcing, budgeting and quality control.
• Manages the Humansis team. Plans internal capacities for its implementation including development, rolling out and support.
• Together with Humansis Business Analyst maintains regular relation with the software development company, including prioritization, planning, control and budgeting.
• Ensures smooth and effective communication among respective country programme staff, HQ-based support staff, Humansis team and external software developers.
• Leads the implementation of Jira within RDD in close cooperation with the IT department of PIN.
• Supervises and advises on other digital solutions utilized or being developed in RDD country programmes.

Requirements:

• At least 5 years of execution of the senior managerial role.
• Significant experience in software design and delivery and adequate education.
• Knowledge of the development process for web-based and mobile applications.
• Good understanding of project delivery methods including waterfall and agile.
• Demonstrated experience in people’s management and allocation of human resources.
• Strong presentation skills, both written and verbal, and the ability to structure and articulate messages effectively to different audiences at all levels.
• Analytical and problem-solving skills, ensuring that the underlying problem is understood, and a solution is found.
• Communication and stakeholder management skills across a wide range of stakeholders.
• Understanding of Humanitarian and Development programmes is an advantage.

PIN Offers:

• 25 days of paid leave annually; 3 sick days
• Laptop for work (also for personal use)
• PIN covers costs related to traveling abroad such as flights, accommodation, medical check-ups, vaccinations, travel insurance etc.
• Reimbursement of costs of visas and vaccinations; assistance with visa application procedure;
• Free medical helpdesk and psychological consultation available online; travel health insurance;
• Relatively flexible working hours
• Access to internal e-learning and webinars
• Language courses
• International online induction for all the new staff (HQ + country programmes of RDD)
• Diverse work with an international dimension that makes sense and has visible results
• Work with inspiring people, in a pleasant environment of the largest Czech non-profit organization in the center of Prague
• An open and informal organizational culture without a dress code, where we all relate
• Opportunity to participate in interesting events that we organize
• Personal and professional development