Head of Operations At Norwegian Refugee Council

NRC is looking for a Head of Operations to join our team at NRC Kabul – Afghanistan. As a leader of operations you should have :

Minimum 7 years’ experience working as a Senior Manager in a humanitarian/recovery context
Significant direct experience in implementation of programmes and operations
Previous demonstrable experience in high level representation
Experience from working in complex, insecure, volatile, and changing contexts
Fluency in written and oral English
Knowledge of, and experience in, the context in Afghanistan
Experience in change management processes
Experience in implementing compliance and an understanding of risk management.

Role and responsibilities

The Head of Operations is responsible for programme implementation in Area Offices and Field Offices throughout Afghanistan. The Head of Operations is a member of the Country Management Group (CMG).

Is accountable for the implementation of programs according to developed plans, budgets and set standards
Is accountable for representation and good working relations with authorities, donors and partners at the Area level
Has line management responsibility: performance management and staff development of the country’s Area Managers.
As a Country Management Group member will contribute to the development and execution of country strategy; and ensure that country strategy is delivered and implemented in the Areas
Will oversee the implementation of safety and security policies in Area and Field offices
Is responsible for implementation and adherence to NRC country structure and systems in Area and Field offices, including decision-making processes, timely and adequate flow of information and all necessary management meetings
Line manage Area Managers and ensure Area Managers establish Area Management Teams
Assist Area Managers in development of Area-level Master Budgets and ensure effective budget monitoring and reporting by Budget Holders.
Line manage the Emergency Manager; and support all Areas in building early warning, emergency preparedness, and emergency response systems; maintain the Minimum Preparedness Actions in the Country Strategy
Line manage the Humanitarian Access Group Co-Lead and Humanitarian Access Advisor; and ensure the development and implementation of the Access Strategy
Line manage the Consortium Manager; have oversight of all consortia (where NRC is a lead), and liaise with consortia partners to ensure the effectiveness, development, and continuation of funding for consortia arrangements

We encourage you to learn more about this role please click here to access the Detailed Job Description

Please note:

Kindly submit your CV and application in English and include your full name as written in your passport.
Please include all relevant employment history and education when completing your application. Uploaded CV’s will not be considered.

We are also looking for people who share our values:

To be dedicated in what we do;
To be innovative with our solutions;
To act as one unified and inclusive team;
To be accountable to the donors that make our work possible; the people we exist to serve; and to each other… the members of our NRC family.

What we provide: