Head of Performance and Learning, Cambodia At Cowater International

KEY INFORMATION

Job Title: Head of Performance and Learning Sector: Infrastructure, Trade & Investment, Agriculture and Gender & Inclusion Position Type: Full-Time Duration/Level of Effort: Long-Term Position Location: Phnom Penh, Cambodia

SUMMARY OF THE PROJECT

The CAP-RED program will be Australia’s flagship bilateral economic development program in Cambodia, focusing on economic recovery and resilience over the next five years, with a possible three-year extension. The program will support Cambodia in implementing a range of necessary economic reforms to maintain the country’s economic transition. These reforms are primarily aimed at encouraging more productive and inclusive public and private investment, which promotes sustainable and resilient growth. The interventions will primarily focus on four inter-related policy areas: infrastructure, trade and investment, agriculture and agro-processing and gender and inclusion.

SUMMARY OF THE POSITION

The Head of Performance and Learning will report directly to the Facility Director and will provide advice and support to CAP-RED’s Monitoring and Evaluation, Research, Knowledge Management, and Communications and MIS teams, in the following areas: activity monitoring, including data and information collection; research and analytics; and evaluating, reporting, and communicating CAP-RED results and lessons learned. The Head of Performance and Learning is also in-charge of contributing significantly to the Program’s overall implementation strategy and technical direction, as well as maintaining quality relationships with key program stakeholders.

KEY RESPONSIBILITIES

The Head of Performance and Learning role includes the following responsibilities:

Program Strategy and Performance

Lead and manage the M&E and data teams to:

contribute to the development of the Program MEL Framework, including program logic; key performance indicators and evaluation questions; methods for sampling, data collection, management, analysis, and processing – including baselines; and processes for encouraging uptake and use of MERL information;
design and implement the overall program’s monitoring and evaluation system, including tools and instruments for capturing, analysing, storing, and sharing information as prescribed by the MEL Framework;
develop and implement methodologies and standards for monitoring and evaluating project activities and improving data quality. In addition, s/he will develop presentations and written reports based on findings;
develop and maintain robust systems to store, manage and retrieve monitoring and evaluation information and data;
collate and analyse monitoring and evaluation data from partners and other sources and provide reporting on the program’s outcomes;
identify any risks to the program’s ability to report on its achievements;
utilise the M&E system to provide insights into refining or reshaping approaches, and provide a basis to scale areas of work up and down to maximise impact and value for money; and
communicate results to DFAT and other key stakeholders, as required.

Research and Analysis

Provide direction including:

commissioning relevant analytics and research, to support learning and decisions;
providing input to methods proposed methods and quality assurance and oversight to implementation and findings; including final products;
developing presentations and written reports based on findings; and
ensuring that any relevant findings feed into the Program’s strategy and communications, are accessible to a broad audience and contribute to the achievement of Program objectives.

Communicating CAP-RED’s Results and Lessons Learned

Provide guidance and leadership to ensure:

high quality public reporting of CAP-RED’s performance; and
accuracy in messaging of CAP-RED’s data, results, and learnings.

Provide technical advice on the program’s communications strategy and oversight on its effective implementation

Support and Facilitate Knowledge Collection, Management and Sharing

Provide technical advice and oversight on designing and implementing effective learning activities – in collaboration with other M&E, Knowledge and Learning team members, work with stakeholders to scope and implement appropriate and effective knowledge capture and sharing activities;
Provide direction to ensure:

Effective management of the program’s website and community engagement on the Program’s social media;
Successful execution of knowledge sharing events

Program Reporting

On-time delivery of reports, in an agreed format and to a high level of quality, including but not limited to:

All inception phase deliverables, as per the requirements and schedule outlined in the program mobilisation plan;
Six-month Progress Reports and Annual Reports against the MEL Framework;
Input to DFAT’s annual performance reporting;
Input to CAP-RED’s annual work plans and any other key programs documents;
Revisions as needed to the MEL Framework; and
Activity Completion Report.

JOB REQUIREMENTS

Minimum Experience:

15 years’ relevant experience in one or more professional disciplines, or equivalent combination of relevant education and experience including in program management and implementation;
Demonstrated professional leadership and ability to lead a team of professionals, as well as the ability to coach and mentor more junior staff; and
Demonstrated experience in monitoring and evaluation, knowledge management, communications and MIS

Essential Skills:

Strong team leadership, risk management, and organisational and management skills;
A demonstrated general understanding of Cambodian development issues;
Demonstrated ability to develop constructive and supportive working relationship with colleagues as well as work effectively with senior government and non-government stakeholders;
High level policy and analytical skills;
Excellent cross-cultural, interpersonal and communication skills, including the ability to convey concepts clearly and concisely;
Ability to analyse, plan and develop appropriate responses to complex situations including a solid foundation and ability to conceptualise, design and implement major projects, and produce key program reports and milestones;
Knowledgeable and experienced with DFAT contracting policies and procedures; and
Highly advanced English written and oral communication skills.

ABOUT US

With more than 35 years’ experience, Cowater International is a global leader in management consulting services specializing in international development and has managed the implementation of over 800 projects in more than 80 countries around the globe. We work with governments, partner organizations, communities and civil society to design and implement sustainable solutions that generate lasting social, financial and environmental impacts. Our adaptive approach to management has led to our yearly award-winning work and recognition as one of Canada’s Best Managed Companies since 2017. Headquartered in Ottawa, Canada, Cowater International also has corporate offices in Montreal, Quebec; London, United Kingdom; Nairobi, Kenya; and Brussels, Belgium, in addition to project offices in a wide variety of other locations across Northern and Sub-Saharan Africa, the Middle East, Latin America, the Caribbean and Asia.

We thank you for your interest in building a better tomorrow with Cowater International.
How to apply

APPLICATION PROCESS

Candidates are encouraged to apply by July 15, 2022/as soon as possible on our Carreer Page : https://www.cowater.com/en/career/career-opportunities/?ja-job=294733 For your application to be considered, please upload your documents as followed: Candidate Last Name, First Name, date, Title of the Position. Cowater International is an equal opportunity employer, basing employment on merit and qualifications as they relate to professional experience and position expectations. Cowater does not discriminate against any employee or applicant on the basis of race, religion, sex, gender identity, disability, age, or any other basis protected by law.

We thank all applicants, however only those shortlisted will be contacted.
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