HR Coordinator At Medical Teams International

The Human Resources Coordinator contributes to the calling of the organization through organization, coordination, and support of human resource projects and processes. This position will maintain and manage employee records, facilitate HR onboarding/offboarding, coordinate benefits, maintain the HRIS database, and the development of reports and metrics for the HR department. This position will foster an open and professional relationships with team members, promoting a strong team spirit, and provide staff with the required HR information and support so they can successfully perform in their positions.

Medical Teams International Calling:

Daring to love like Jesus, we boldly break barriers to health and restore wholeness in a hurting world.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure the new hire set up in HRIS is completed and submitted on time, reviewing for accuracy and completeness of data.
• Ensure new staff are assigned to the right job and job family in the organizational compensation structure.
• Coordinate onboarding and offboarding processes, and ensure all tasks are complete.

Provide key coordination function with HR systems and HR data management:

• Assist in correcting errors and resolving issues related to HR systems and HR data.
• Address and respond to end user questions, either employees or managers.
• Produce confidential and accurate regular and ad hoc reports on employee data.
• Ensure legal compliance, security, and confidentiality of all employee records in the HR systems.
• Maintain organizational charts, updating based on employee data.

Coordinate Benefits Administration:

• Support the Benefits Administration process by maintaining deep knowledge of company’s benefit plans, assist in the Open Enrollment process including employee education and communication, and participate in audits as needed.
• Respond to short term disability claims and employment verifications.
• Support COBRA Administration as needed.
• Provide general information to staff on benefits questions.
• Update and maintain benefits information in HRIS system as well as carrier websites.
• Liaise with finance to ensure correct billing and administration of benefits.
• Manage and track leaves of absence.

Other Administrative support:

• Support and execute records retention/disposal process.
• Support and maintain organization filing, maintenance of data and documents on the MS Teams/SharePoint platforms.
• Edit/Format Employee handbooks (HQ and field offices).
• Support processing of HR Invoices.
• Keep track and maintain Timesheets record for International employees in HRIS system.
• Assist with International employment contract renewals.
• Creating and maintaining Workers’ Compensation files and paid claims in accordance with State and Federal guidelines.
• Contribute to HR projects and tasks as assigned by the HR Operations & Business Partner Manager. May serve in lead role to other HR staff for HR projects and/or responsibilities, as assigned.

Primary backup for Receptionist:

• Cover days off, as well as some breaks and lunch periods for the receptionist.
• Serve as first point on contact and the face of the organization by greeting visitors, answering phones in a professional and personal manner.
• Process incoming and outgoing mail.
• Answer and direct questions to appropriate individuals.
• Unlock and secure the front desk area at the beginning and close of each business day.

HR Senior Director Support:

• Support department-wide planning for activities such as offsites, team meetings, and celebrations.
• Support department-wide meetings with agendas, minutes, and action item tracking.
• Compile monthly management reports, including HR metrics compilation.
• Support submission of HR Director Expense reports.

Other Duties:

• Support safeguarding of program participants and employees through promoting an environment of awareness and upholding the code of conduct provisions of Medical Teams Protection from Sexual Exploitation & Abuse, Child & Vulnerable Adult protection, and harassment-free workplace policies.
• PSEA support: Updating training materials, putting together training kits and information for field offices.
• Assist with staff events.
• When appropriate, incorporate the use of volunteers in daily job functions.
• Additional duties as assigned.

EDUCATION, LICENSES, & CERTIFICATIONS

Required:

• Bachelor’s degree in a relevant field such as human resources, business, organizational leadership, organizational development, or similar.
• 2 years’ experience as an HR Coordinator.
• Exposure to Labor Law and employment equity regulations.
• Exposure to payroll practices.

KNOWLEDGE, SKILLS & ABILITIES

• Commitment to Medical Teams International Calling Statement and Core Values.
• Effective HR administration skills.
• Full understanding of HR functions and best practices.
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• High level of organizational and time management skills.
• Knowledge of HR metrics and analytics.
• Customer focus oriented.
• Strong problem-solving skills.
• Meticulous attention to detail able to keep accurate records.
• Highly computer literate with capability in email, MS Office and related business and communication tools such as Teams. Paycom knowledge is desirable.
• Ability to exercise considerable initiative to plan, organize, and follow through to meet deadlines.
• Ability to work with a flexible schedule including occasional evenings and weekends.
• Ability to plan, organize, and follow through on tasks independently.
• Ability to consistently communicate professionally and effectively with all constituents.
• Skilled with Microsoft Outlook, Word, Excel, PowerPoint, and MS Teams.
• Familiar with HRIS such as Paycom and Unit 4.
• Ability to work collaboratively with others.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent use of a personal computer, database and digital platforms, and other office productivity machinery, such as a copy machine and computer printer.
• Frequently uses hands, fingers, and arms to reach, handle, touch or feel equipment, medical instruments, materials, computer.
• Frequent communication and exchange of information among colleagues and persons of concern which requires the ability to speak, hear, convey and express oneself.
• Frequent close vision and the ability to adjust focus.
• Occasionally ascends/descends stairs, steps, or ladder
• Occasionally move about inside an office to access file cabinets, office machinery, meet with colleagues, etc.
• The employee must occasionally lift and/or move up to 15 pounds.
• Seldom to occasionally positions self to stoop, kneel, crouch, or crawl.
• If in travel status, occasional to frequent traversing over rough or steep terrain in either a motor vehicle or on foot.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderately quiet. Add more options and include field requirements.
• The employee may be required to travel to remote areas of the world where there are potential health hazards and risks, limited hygiene facilities, extreme hot or cold weather, and very basic living conditions.