Human Resources and Safeguarding Manager At BRAC

Career with BRAC International

BRAC International is a leading non-profit organisation with a mission to empower people and communities in situations of poverty, illiteracy, disease, and social injustice. Founded in 1972, by Sir Fazle Hasan Abed, BRAC is the largest non-governmental development organisation in the world, and is present in 15 countries across Asia and Africa today. BRAC designs proven, scalable solutions that equip people with the support and confidence they need to achieve their potential. BRAC’s institutional expertise on various programmes, including health, agriculture, microfinance, education, and youth empowerment, is touching the lives of over 100 million people in the Global South.

BRAC International is a leading nonprofit organization with a mission to empower people and communities in situations of poverty, illiteracy, disease, and social injustice. Our approach is grounded in the conviction that people living in vulnerable situations can be agents of change if they are empowered with the tools, skills, and hope they need to change their lives. We design proven, scalable solutions that equip people with the support and confidence they need to achieve their potential. BRAC’s institutional expertise on successfully implemented programmes is applied across 10 countries, touching the lives of over 130 million people, where our models are adapted according to the country’s context.

In 2022, the Mastercard Foundation in partnership with BRAC International (BI) announcing an initiative that will create positive and measurable impact for 1.2 million adolescent girls and young women and 9.5 million people across seven countries in East and West Africa, including Ghana, Kenya, Liberia, Rwanda, Sierra Leone, Tanzania, and Uganda.

There is mounting urgency to support adolescent girls and young women (AGYW) living in poverty, which has been further amplified by the global pandemic. Through this partnership, scalable economic development approaches will be delivered in communities to foster the agency and voice of AGYW. They will have the opportunity to fulfill their aspirations, achieve sustainable livelihoods, and engage in advocacy issues.

BRAC International will implement an integrated and holistic model to address the various life cycles of a young woman living in poverty, ensuring she is able to transition safely from adolescence to adulthood. She will be equipped with the appropriate skills, tools, and access to finance to effectively exercise her agency and build a fulfilling and productive livelihood.

In preparation for the launch of the program, BRAC International is seeking applications from competent, dynamic and self-motivated individuals to fill the following position in Rwanda.

Position: Human Resources and Safeguarding Manager

Job Location: BRAC Rwanda Country Office

Number of positions: 1

Salary: Negotiable

Job Summary

The position holder will lead BRAC Rwanda’s Human Resource and Safeguarding department and uphold our responsibilities to the vulnerable adults and children participating in our programmes, create a safe working environment for our staff and associated personnel, and help to ensure all those involved in our work uphold the highest ethical standards and are safeguarded against any form of harassment, exploitation and abuse.

He/ She will be responsible for providing leadership in designing, developing, and implementing strategies and systems in support of attracting, developing, and retaining a committed, competent, and productive staff to effectively deliver successful development programs in Rwanda. The successful candidate will support and advise the Country Director on key HR issues, HR policies, and local labour laws. Further, he/ she will lead safeguarding activities for all programmes in the country with a focus on the Accelerating Impact for Young Women programme (AIM).

Key Duties/Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Human Resource Management:

• Contribute to the development of policies, guidelines, and criteria for the management employees in Rwanda that are complaint with Government of Rwanda labour and employment rules and regulations.
• Work closely with management to coordinate the Performance Management Process in compliance with policy; including distribution and collection of documents, scheduling meetings, tracking and reviewing forms as they are received.
• Mange employee benefits in compliance with labour laws to include, responding to requests for leave balances, advising staff on the procedures for taking leave, following up on required documentation for taking leave or returning from leave, maintaining an accurate record of all leave and ensuring the leave trackers are updated monthly, ensuring leave requests are filed in the personnel files, ensuring leave carry over balances are communicated at the end of each calendar year.
• Prepare Public Holiday calendar and send out notifications.
• Develop job descriptions ensuring they are in BRAC International format according to job classification and include BRAC International values.
• Prepare the monthly Payroll for review by drafting a memo that documents all the employee changes in the month (new hires, terminations, reclassifications, supervisor changes, maternity leave etc.) with appropriate documentation (contract amendments etc.) are included.
• Ensure documentation for all personal, job and employment actions are in the personnel files.
• Prepare final pay statement for terminating staff ensuring accuracy and compliance with policy.
• Ensure and support Employee Training and Professional Development including managing staff requests for professional development and tracking documentation.
• Lead internal communications to staff, such as amendments to the employee handbook, end/beginning year activities, performance review process, public holidays, benefits changes and new policies.
• Maintain a communication board and a job board ensuring all legal postings; job vacancies and staff communications.
• Perform exit interviews and filing system.

Safeguarding:

• Lead the implementation of the six Safeguarding and sub-set of policies by training the country leads of programmes/departments, AIM project leads, Microfinance programme leads and build up a pool of trainers to ensure 100% staff, partners, volunteers, consultants and service providers receive training and refreshers on the safeguarding policies, prioritizing AIM project staff and partners;
• Ensure the country management and programme leads champion safeguarding;
• Act as the primary reporting avenue for safeguarding related concerns/violations and be the key resource for survivors, ensuring their safety, security and providing survivor support services in line with a survivor-centered approach;
• Conduct safeguarding risk assessment and integrate safeguarding measures in programmes; and operations with support from the Regional and Head Office Safeguarding units;
• Lead case management of safeguarding violations ensuring that BRAC Rwanda meets its donor obligations to report safeguarding violations without delay;
• Develop capacity of staff to conduct sensitive investigations and produce high quality investigation reports, maintaining confidential investigation case files;
• Ensure organizational reporting and response mechanisms are functional, practical and community-friendly;
• Lead the process of identifying, mapping and regularly updating local support services available to survivors across the country in all the regions where programmes operate, prioritizing the AIM programme;
• Maintain the online safeguarding case management system, reviewing incidents submitted and ensure timely follow-up actions;
• Lead the annual safeguarding budgeting process for BRAC Rwanda, monitoring expenditure and follow up actions with support from the Regional and Head Office Safeguarding units;
• Prepare quarterly reports of reported cases for reporting to BI management;
• Review monitoring and audit review findings and address gap areas;
• Create impactful presentations for senior management on reported cases and trend analysis;
• Participate in program design meetings and kick-off workshops to facilitate inclusion of risks, planning and strategy with regard to safeguarding;
• Represent BRAC Rwanda at external meetings (i.e., Safeguarding cluster/network groups)

Supervise the officers/interns who will be working in the Safeguarding unit, providing them effective supervision and mentoring so that they have a positive learning experience.

Education and Experience:

• At least 7+ years of relevant experience or Masters and 5+ years of experience in Human Resource Management and Safeguarding in an International development context.
• At least 3 years of Management experience working in International Human resources, demonstrated experience in the areas of safeguarding, protection, gender or GBV in any reputed organization.

Knowledge, Skills & Competencies

• Excellent organizational skills with the ability to manage time effectively and get stuff done;
• Excellent conceptual and analytical skills with regards to Human Resource and safeguarding
• Ability to build trust among stakeholders to report safeguarding violations
• Ability to maintain the highest level of confidentiality and sensitivity
• Demonstrated sensitivity and discretion when handling confidential information
• Demonstrated ability to be professional, calm, flexible, resilient, solution oriented, and creative;
• Knowledge of international standards of Human resource management and safeguarding and ability to implement best practices
• Experience of conducting complex and sensitive investigations and preparing investigation reports and guiding other teams to do so
• Ability to work strategically and practically with multiple stakeholders
• Strong facilitation and presentation skills
• Experience of designing and delivering training and capable of delivering messages appropriately to a variety of audiences
• Clear communication and public speaking skills
• Capable of working both individually and as part of a team
• Excellent relationship management skills and ability to communicate in all forms (written, verbal, negotiation, presentation skills)
• Ability to prioritize and deal with competing demands to deliver results
• Ability to work under pressure and manage tight deadlines
• Excellent Excel and PowerPoint skills