India Program Manager A MedGlobal

ABOUT MEDGLOBAL
MedGlobal is an international medical non-profit organization providing health services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health volunteers of diverse backgrounds.

JOB DESCRIPTION
The India Program Manager will be responsible for managing, consolidating, and ensuring smooth implementation of the programs and operational activities, and all subsequent expansion/extension as required, as well as adherence to logistics, human resources, administration, and security procedures. The Program Manager will be responsible for the overall management and technical direction of all MedGlobal programs in India and defining program activities on the ground.

DUTIES/RESPONSIBILITIES

Program Implementation and Development

• Ensure proper Implementation of MG projects and programs and leading program development opportunities related to health, nutrition, and any other areas, including ongoing assessment needs in India in coordination with, and under the instruction and guidance of, the MedGlobal Head Office and/or the Country Representative (CR).
• Oversee all day-to-day activities of a program and keeping a birds-eye view on the program operations including monitoring and reporting throughout the process.
• Preparing drafts and paperwork and overseeing the preparation of project budgets by the Accounting Department and other documents as necessary to be submitted to the NGO Affairs Bureau for project approval.
• Assisting with providing program development, staff training and education, and best practices adherence.
• Developing project work plans and budgeting for field activities associated with donor requirements and MedGlobal policies.
• Conducting audits to assess MedGlobal services’ status, quality of supplies and facilities, and on-site health information systems, in accordance with MedGlobal and international standards and policies.
• Select and evaluate potential implementing partners for India programs activities
• Monitoring, evaluating, and assessing activities as per the standard practices, and overcoming shortages if there are any, in coordination with the implementing partner on the ground.
• Obtaining and coordinating project completion reports and facilitating an audit done in coordination with the Accounting Department, and submitting all paperwork and reports

FIELD ADMINISTRATION AND TRAINING

• Assist in providing program development, training plans, staff training and education, and best practices for in-house and external training programs.
• Providing a summary of recommended areas of improvement, areas of success, and leading the execution of an action plan with the Head Office team to evolve and make positive systems improvements where needed.
• Providing day-to-day guidance and supervision for the medical team in a manner that supports the growth of internal leadership.
• Providing oversight of the volunteer logistics from arrival to departure in India, including orienting volunteer providers to the on-site activities.

MONITORING, EVALUATION, AND AUDIT

• Working with MedGlobal’s Monitoring and Evaluation Specialist, to implement M&E for the overall India program, as well as special MedGlobal programs.
• Coordinating and assisting the Accounting Department for project-end and annual audits.
• Reviewing MedGlobal financial reports, both weekly and monthly.

CONTACT, COMMUNICATION, AND COORDINATION

• Contacting, communicating with, and meeting interested parties regarding potential activities, including potential or current donors.
• Attending regional and local sub-cluster meetings (e.g., OCHA and UN sector) in India and/or problem-solving with our partner organizations.
• Representing the MedGlobal programs at the various countrywide, regional, local, and camp level meetings at the India government offices, the UN offices, and other refugee agencies.
• Maintaining contact with partner NGO(s) and INGOs, NGOs for issues including operations, staffing, supplies, volunteer transportation and accommodation, and troubleshooting any potential solutions.

Reporting

• Creating weekly, monthly, and annual program reports and project-specific monitoring and evaluation reports.
• Reviewing in-country financial reports and maintaining all required documentation per organization policy, in coordination with the HQ Finance and HR Depts.
• Assisting in developing, conducting, analyzing, and reporting on research efforts in India.
• Performing additional duties at the request of the CR.

REQUIREMENTS

Skills and Experiences:

• Experience with principles and guidelines of program planning and implementation
• Experience with personnel management including supervision, training, monitoring, and evaluation
• Experience with data and records management
• Experience with public and community relations
• Experience with staff training and development
• Experiencing project proposals and budgeting methods
• Experience with report writing and generation
• Experience with computer systems and related software applications
• Excellent attention to detail and strong organizational and project coordination skills
• Fluency in English
• Flexibility and ability to work under pressure.
• An extensive network of contacts in India government offices, UN agencies, INGOs, NGOs, and local administration offices, including law enforcement agencies.

Education And Professional:

• A minimum of a Bachelor’s degree in any discipline
• Degree in Public Health fields will get preference.
• At least 7 years of relevant experience with an international non-profit organization NGOs
• At least 5 years of working experience in emergency response projects/programs will be an added advantage.