The United Nations High Commissioner for Refugees is an international organization with the mandate to assist persons in need of international protection; asylum seekers; refugees; statelessness; and internally displaced persons.The UNHCR operation in Mozambique has its main office in Maputo and field offices in Nampula and Pemba.The working language in the UNHCR offices in Mozambique is English.
The Information Management Associate supports the production and dissemination of information on the population of concern, including but not limited to Protection and Programme information. This position requires direct engagement with affected populations, in coordination with other partners of the Protection Cluster to ensure the development of tools and the effective collection of data in the affected areas, as well as supporting partners in the development and collection of Protection data and engagement with communities. S/he operationalizes data standards developed at the central level in field operations,compiles and explores data from all populations of concern.S/he supports the Protection Cluster in the choice of indicators for monitoring to be included in sub-agreements as well as the Protection Team in operationalizing protection monitoring systems,including with frequent implementation of activities in affected areas. S/he supports the direct collection of data in all accessible areas to humanitarian actors involved in the response; the Coordination Officer (Protection) in liaising with Protection Cluster members, ensuring information sharing and good communication among them. S/he supports the elaboration of Protection Cluster reports and communication materials jointly with the Information Management Officer; represents the Protection Cluster during joint field missions to understand the context and ensure the proper collection of data and the development of tools through direct engagement with the communities; works with host communities to identify opportunities for national civil society involvement in improving the protection of PoC.; assists in the analysis that identifies the capacities of communities of concern and risks faced; supports participatory assessments by multifunctional teams and ongoing consultation with affected populations; supports communities in establishing representation and coordination structures by ensuring effective collection and analysis of data.
This position reports to the Protection Cluster Coordination Officer.
- Operationalize country-specific common data standards and promote them with partners, including UNHCR data standards and the IASC Common Operational Datasets.
- Compile and aggregate information elements required to produce standardized information products and implement data/information collection plans for baseline and context-specific data.
- Collect, collate and process information and perform data quality and consistency control.
- Produce summary statistics.
- Support the coordination of data collection teams
- Support and leverage geographic data for map production and use in geographic information systems (GIS).
- Share UNHCR data with partner agencies and maintain Portal data and information in-line with agreed frequencies.
- Participate in Needs Assessment processes, specifically in data collection, processing/collation and data exploration.
- Liaise with partners and represent UNHCR in meetings related to the functions.
- Make recommendations and provide advice on the technical information management requirements.
- Perform other related duties as required.
Education & Professional Work Experience
Years of Experience / Degree Level:
For G6 – 3 years relevant experience with High School Diploma; or 2 years relevant work experience with Bachelor or equivalent or higher.
Field(s) of Education
(Field(s) of Education marked with an asterisk* are essential)
Certificates and/or Licenses:
Information Technology; Statistics; Social Sciences; HCR Operatnl Dta Mgmt Lrng Prg.
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience:
Experience with handling confidential data and demonstrated understanding of different data collection methodologies.
Experience in web design and software development is an asset. Ability to formulate IM-related technical requirements and Operating Procedures.
DM-ArcGIS (Geographic Information System);
(Functional Skills marked with an asterisk* are essential)
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below.
Teamwork & Collaboration
Commitment to Continuous Learning
Client & Result Orientation
Innovation and Creativity
Interested staff members should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2). If you have questions regarding your eligibility, you may also contact the HR Unit.
In line with the RALS, the below category of candidates are eligible to apply for internally/externally advertised vacancies.
Group 1 candidates: Group 1 comprises current GS staff members holding an indefinite or fixed-term appointment who, at the date of the deadline for application, are serving in the country of the vacancy at the grade of the position or one grade below or above. However, current GS staff members holding an indefinite or fixed-term appointment in the country of the vacancy who apply for a position two grades above their current position are considered as Group 2.
Group 2 candidates: Group 2 comprises candidates from the below categories after completion of one cumulative or continuous year of service in the country of the vacancy.
I. Currently employed locally recruited UNHCR staff members holding a Temporary Appointment up to a maximum of two grades above their current positions;
II. Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females) up to a maximum of two grades above the last position at UNHCR;
III. National United Nations Volunteers currently working for UNHCR;
IV. National UNOPS and individual contractors currently working for UNHCR;
V. Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade;
VI. Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment applying to a GS post;
VII. Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment applying to a GS post;
VIII. Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment.
External candidates: External candidates are candidates who are not in Group 1 or Group 2. They must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.
A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org .
How to apply
Submission of applications:
Please kindly note this is a Fast-track vacancy. In line with Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS, UNHCR/AI/2020/1/Rev.2) timeframe for filling of vacancies should in principle be reduced by half at each stage to expedite the filling of vacancies under accelerated Fast Track procedures.
- Interested Group 1 and Group 2 candidates need to apply through MSRP Self-Service – Recruiting Activities – Careers (please search by JO number or by Location). Please update your personal profiles with all required information in order to be able to apply. Please consult the attached documents for further guidance on how to update the personal profile.
- Interested external applicants need to apply online via the MSRP External Portal and complete the mandatory motivation letter. For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website and applicants who do not have internal status must apply through the external UNHCR website. https://www.unhcr.org/careers.html – Careers – Career opportunities – Other Opportunities – Vacancies – sort by Location or search by Job Opening number
- Applications will be accepted only via the online portals. Please do not send application via email.
- Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
- The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
- UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.
- UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behavior and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at firstname.lastname@example.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
- For any technical problems encountered during the online application, please send an email to the below email address titled “Online VA Query-your name and surname”. Human Resources email@example.com.