Information Management Coordinator, LAC At HIAS

POSITION SUMMARY:

HIAS is seeking an Information Management Coordinator, LAC to support its Latin American and Caribbean programs. This person will be developing, planning and implementing information management tools about trends, context and HIAS services to respond to regional and country needs in LAC. The incumbent will collect, organize, analyze and disseminate the information required to support the programs and advocacy activities. The incumbent will work closely with colleagues across the Strategy & Measurement department, regional teams, country office colleagues and technical departments in the process of identifying key information gaps, undertaking relevant analysis and developing information collection and management tools.

Note, this is a temporary position that starts ASAP and ends December 29, 2023. This position is based in the LAC region in countries where HIAS has existing operations.

ESSENTIAL FUNCTIONS:

• Implements and regularly updates the Information Management Strategy and the Dissemination Plan for HIAS in LAC.
• Closely coordinates with Programs staff (technical, country offices and regional teams), as well as the Strategy & Measurement and IT departments, to ensure that the purpose and use of aggregated data collected at HIAS is clear.
• Coordinates with national and regional MEAL roles to ensure consistency and coherence in information collection and analysis.
• Organizes and manages aggregated data collected by HIAS in LAC about trends, displacement situations and HIAS services, and conducts initial analysis of the data on a regular basis to inform programs and advocacy activities.
• Analyzes the external landscape of data available in LAC about displacement situation and humanitarian needs in the region to make sure data produced and analyzed by HIAS is cross-referenced and not duplicative of what UN, donors and sister organizations are producing in LAC.
• Identifies new context analysis information and data requirements to support HIAS’ programs in the region, and supports country offices in gathering and sharing this information and data.
• Based on the data collected, conducts secondary data review on needs and gap identification for HIAS’ areas of expertise in the LAC region.
• Works with country office teams, MEAL and LAC technical and regional teams to standardize data collection tools and reports produced as part of different grants, such as protection monitoring reports and tools, among others.
• Develops new data collection and data analysis tools if needed, in close coordination with Strategy & Measurement colleagues, including efficient data capturing forms.
• Generates ‘On-Demand’ data analysis, synthesis and reports based on donors’ and internal requirements.
• Proactively gathers information from relevant partners, UN agencies and other organizations which may be of use by HIAS to inform programs and decisions.
• Participates in inter-agency meetings as required, representing HIAS, and provides the necessary support in presenting the relevant data and information on behalf of HIAS.

QUALIFICATIONS & REQUIREMENTS:

• Undergraduate degree in a relevant field required; graduate degree in a relevant field preferred.
• 2-3 years of relevant professional experience.
• Fluency in English and Spanish required.
• Strong analytical and critical skills.
• Excellent organizational skills and ability to work independently, manage time and execute tasks.
• Experience working in humanitarian and refugee settings is a must.
• Knowledge of humanitarian coordination system, including relevant coordinating bodies, key actors and clusters.
• Solid technical knowledge and experience working with data and information management.
• Working experience with mobile data collection tools, such as KOBO or ODK, is desirable.
• Humanitarian and field-oriented mindset.
• Ability to work in fast changing environment.
• Ability to multi-task and context-switch effectively between different activities and teams.
• Previous experience working in the LAC region and in non-profit sector is a plus.

HIRING PROCESS:

We are committed to a fair and respectful hiring process, and we do our absolute best to respond to every applicant. We prioritize communication and transparency with all candidates, even those who are not moving forward. Here’s a snapshot of our hiring process:

Step 1: Submit your application!

Step 2: Phone screen with a HIAS recruiter.

Step 3: Video interview with the hiring manager.

Step 4: Video interview with a panel of HIAS employees.

Step 5: Online reference check with SkillSurvey.

Step 6: Offer and background check with Shield Screening or ESR.

Step 7: Start your professional journey with HIAS!

Note: Some of our hiring processes may vary, and not all candidates will advance to each step.

ABOUT US:

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America. Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora. HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world. Today, our clients at HIAS come from diverse faiths, ethnicities and backgrounds, as do our staff. We bring our experience, history and values to our work across five continents, ensuring that refugees today receive the vital services and opportunities they need to thrive.

HIAS is a learning community, committed to diversity and inclusion. We do our work with integrity, accountability, transparency and a commitment to the highest ethical standards. We seek employees from diverse backgrounds and life experiences to join our teams located in the United States and across the globe. People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply. We are committed to building a diverse workforce that reflects our vision, mission and values.

VISION:

HIAS stands for a world in which refugees find welcome, safety and opportunity.

MISSION:

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

VALUES:

Welcome • Acogimiento • Hospitalité • Hachnasat Orchim

We Welcome the Stranger

Justice • Justicia • Justice • Tzedek

We Pursue Justice

Empathy • Empatía • Empathie • Chesed

We Approach our Clients with Empathy

Partnership • Compañerismo • Coopération • Chevruta

We Believe in Changing the World through Partnership

Courage • Coraje • Courage • Ometz

We Act with Courage to Build a Better World

Resilience • Resiliencia • Résilience • Ruach

We Adapt and Thrive, Continuously Demonstrating our Resilience

DIVERSITY:

HIAS is committed to a diverse and inclusive workplace. As an equal opportunity employer, all qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

SAFEGUARDING:

HIAS is committed to the protection of children, vulnerable adults and any other person from any harm caused directly or indirectly due to their coming into contact with HIAS. We will not tolerate sexual exploitation, abuse or any form of child abuse or neglect by our staff or associated personnel. Any candidate offered a job with HIAS will be expected to sign and adhere to HIAS’ Code of Conduct and Safeguarding policies. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. HIAS also participates in the Inter-Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. Likewise, HIAS will share this information when other organizations inquire about current and former HIAS staff as part of their recruitment process. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.