Information Management Officer – Ethiopia – National – GBV subcluster- based in Addis Abeba


iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


The Ethiopia Protection Cluster (EPC) includes the Child-Protection (CP) and Gender-Based Violence (GBV) Areas of Responsibility (CP/GBV AoR), co-led by UNICEF, UNFPA and the Ministry of Women and Children Affairs (MoWCA); As part of its operations, UNFPA leads, produces and delivers a number of GBV information products and services including data coordination, databases, and infographics which inform the humanitarian community in their response to the humanitarian situation in the country.

UNFPA is seeking a National GBV Subcluster Information Management Officer (IMO) to assist in the production and delivery of Information Management products and services. She/He will be part of the GBV subcluster hub, working in close relationship with the GBV subcluster coordinator (GBV SC).


Under the supervision of the Subcluster Coordinator, the National GBV Subcluster Information Management Officer will be expected to support the implementation of data management and data analysis.

Ø To inform the GBV SC’s strategic decision-making by preparing needs assessments and analysis of gaps (across and within sectors, using information management tools as needed) to inform the setting of priorities;

Ø To inform the GBV SC’s strategic decision-making by formulating priorities on the basis of analysis of needs and on-going response (Core function 2).

Ø Monitoring and reporting on activities and needs by measuring progress against the cluster strategy and agreed results (Core function 4).

Ø Training/mentoring to existing and new GBV partners on the 5Ws tool, the GBV assessment, inter-agency assessment and the Seasonal Assessments.

Ø Support GBV AoR members and the GBV AoRs co-leads at sub-national level with the systematic and monthly reporting requirements for monitoring GBV activities, partner and service mapping, and analysis of this information, through different data visualization methods, such as dashboards, charts and graphs.

Ø Support GBV service mapping to inform up-to-date referral pathways to facilitate timely and efficient referrals for children and GBV survivors to multi-sectoral response services

Ø Support the development of inter-agency assessment tools, GBV assessment and undertake analysis of the assessment findings

Ø Identify, seek out, and analyse different types and combinations of data sources (quantitative and qualitative) to improve understanding of the service delivery environment and gaps.

Ø Ensure that analysis from assessments is communicated to all partners in order to avoid duplication of information.

Ø GBV AoRs IMO will be supporting the analysis of GBV issues, data on operational presence and results achieved of GBV actors to get a picture of response status, gaps in services delivery and response activities, and will report on achievements.

Ø Develop 8 Dashboards for GBV, with overview of HRP 2021 response overview to date and progress monitoring (one per month).

Ø Train 10 GBV agencies on information management, noting some agencies work on both CP and GBV. Based on estimation that in 2020 the CP/GBV AoRs had 28 partners. This includes both INGOs and NNGOs as well as key government partners who are implementing CP and GBV humanitarian activities and who are required to report to AoRs on progress in line with HRP 2021. They are provided with group training, and one on one mentoring as required

Ø Carry out two GBV crisis overviews with GBV situational analysis, needs overview, key priority response activities (1 per 3 months)

Ø Prepare 1 service and partner mapping overview for GBV (to be updated on regular basis)

Ø Build/ maintain regular contacts with partners in the area of coverage to collect operational data and to ensure it meets relevant standards and is available for exchange;

Ø Produce 4W data analysis and present the data using tabular/ graphical representation;

Ø Work closely with clients to identify their needs and advise on the information products and services that UNFPA can offer to enhance their work;

Ø Develop strong links with other IM staff in the humanitarian community to promote coordination and information-sharing between organizations;

Ø Participate in coordination meetings to identify information needs and provide technical support;

Ø Ensure appropriate dissemination of meeting minutes, assessment reports and other information products to relevant partners;

Ø Maintain contact and distribution lists;

Any other duties as may be requested by the Head of the sub-office or the Head of the Information Management Unit.



Knowledge of the use of information management in humanitarian response; ability to analyze and articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters).


Excellent communication and training (spoken and written) skills including the ability to convey complex information management concepts and recommendations to staff at all levels, both orally and in writing, in a clear, concise style that can be readily understood by non-information management practitioners.


Works collaboratively with colleagues to achieve organizational goals; places team agenda before personal agenda; supports and acts in accordance with the final group decision.

­**Client Orientation**

Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; designs solutions and bases recommendations on the principles of usability; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.


Takes ownership of all responsibilities and honors commitments; operates in compliance with organizational regulations and rules; supports subordinates and peers provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

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