Information Management Officer – Ethiopia – National – Seconded to OCHA- based in Afar


iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.


iMMAP and OCHA have collaboratively been working together to strenghten information management in humanitarian response in Ethiopia.

The mission of the United Nations Office for the Coordination of Humanitarian Affairs (OCHA) is to mobilize and coordinate effective and principled humanitarian action in partnership with national and international actors in order to i) alleviate human suffering and disasters in emergencies; ii) advocate for the rights of people in need; iii) promote preparedness and prevention; and iv) facilitate sustainable solutions.

As part of its operations, OCHA Ethiopia produces and delivers a number of information products and services including data coordination, databases, and infographics which inform the humanitarian community in their response to the humanitarian situation in the country.

OCHA is seeking a National Information Management Officer (IMO) to assist in the production and delivery of Information Management products and services. She/He will be part of the Northern hub, working in close relationship with the head of the sub-office and the Information Management Unit in Addis.

Duties and Responsibilities

Under the supervision of the Head of the sub-office, and overall direction of the Head of the Information Management Unit, the Field IMO will be expected to support the implementation and maintenance of OCHA’s global Information Management Strategy and to:

  • Support the Head of the sub-office with data coordination, especially as it relates to sectoral data (eg. Who does What Where and When (4W) data, and assessment data);
  • Build/ maintain regular contacts with partners in the area of coverage to collect operational data and to ensure it meets relevant standards and is available for exchange;
  • Design, develop and manage databases, spreadsheets, and other data sources;
  • Consolidate operational information on a regular schedule to support analysis, including compiling and updating available GIS data (GPS tracking, data from other agencies, etc.);
  • Process and analyze data to support operational analysis and decision-making;
  • Prepare data tables, infographics/maps and contribute to planning and monitoring reports;
  • Produce 4W data analysis and present the data using tabular/ graphical representation;
  • Work closely with clients to identify their needs and advise on the information products and services that OCHA can offer to enhance their work;
  • Develop strong links with other IM staff in the humanitarian community to promote coordination and information-sharing between organizations;
  • Participate in coordination meetings to identify information needs and provide technical support;
  • Ensure appropriate dissemination of meeting minutes, assessment reports and other information products to relevant partners;
  • Maintain contact and distribution lists;
  • Any other duties as may be requested by the Head of the sub-office or the Head of the Information Management Unit.


  • Education
  • Advanced university degree (master’s degree or equivalent) in information management, information systems, social science or related field. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
  • Experience
  • A minimum of five years of progressively responsible experience in information management, information systems, web management, data management, geographic information systems & mapping, needs assessments, data visualization, or other related area. Experience managing information in disaster response or complex emergencies is required.
  • Relevant experience in Intersection IM Coordination is mandatory.
  • Experience in the region is desirable.
  • Professionalism: Knowledge of the use of information management in humanitarian response; ability to analyze and articulate the information management requirements of complex situations requiring a coordinated response between disparate actors; demonstrated problem-solving skills and ability to use sound judgment to ensure the effective and timely completion of complex tasks; ability to work under extreme pressure, on occasion in a highly stressful environment (e.g. civil strife, natural disasters).
  • Soft skills
  • English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English is required. Knowledge of another UN official language is desirable.
  • Flexible and adaptable to any situation.
  • Self-reliant and able to work independently.
  • Communication: Excellent communication and training (spoken and written) skills including the ability to convey complex information management concepts and recommendations to staff at all levels, both orally and in writing, in a clear, concise style that can be readily understood by non-information management practitioners.
  • Teamwork: Works collaboratively with colleagues to achieve organizational goals; places team agenda before personal agenda; supports and acts in accordance with the final group decision.
  • ­Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; designs solutions and bases recommendations on the principles of usability; establishes and maintains productive partnerships with clients by gaining their trust and respect; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients’ informed of progress or setbacks in projects; meets timeline for delivery of products or services to clients.
  • Accountability: Takes ownership of all responsibilities and honors commitments; operates in compliance with organizational regulations and rules; supports subordinates and peers provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
  • Programmes
  • ArcGIS
  • QGIS
  • PHP and HTML
  • GIS systems and supporting software ESRI ArcMap10.2

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

How to apply

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