Information Systems Assistant, G6 At UN Economic and Social Commission for Asia and the Pacific

Org. Setting and Reporting

The Information Management, Communications and Technology Section (IMCTS) provides ICT services to ESCAP and other agencies in the United Nations compound in Bangkok, Subregional Offices, and Regional Institutes in Asia and the Pacific. This position is located in IMCTS, Division of Administration. The incumbent reports to the Chief, Resource Management Unit.


Within delegated authority, the Information Systems Assistant will be responsible for the following duties:

•Participates in the development, programming, testing, debugging and implementation of new application systems releases, modules and functionalities.
•Develops, tests and implements simple computer application systems and programs using
UN established standards for IT technologies, programming languages and tools, including but not limited to PHP in Drupal platform, Reactive Active, .Net, Java, etc.
•Serves as team member in the planning, specification, design, development, implementation and support of computer application systems; independently liaises with users to define and specify requirements.
•Installs computer application systems software according to specifications; monitors computer applications systems using appropriate monitoring tools and produces monitoring reports.
•Prepares technical documentation, test plans and user documentation for deployed computer application systems, as well as training materials and conducts technical presentations, testing and training when required.
•Maintains functional specifications for computer application systems, programs and procedures developed and/or modified.
•Provides support for deployed computer application systems including version management, data recovery and deployment to users’ offices; performs ongoing reviews with users and developers and responds to users requests.
•Drafts correspondence and communications, including work plan revisions and other related issues, as well as prepares unit contributions for a variety of periodic reports.
•Serves as focal point for coordination, monitoring and expedition of computer application systems development projects, involving extensive liaison with diverse organizational units to initiate requests; prepares standard terms of reference; processes and follows-up on administrative actions and resolves issues related to project implementation, e.g. organization of and participation in training, procurement of equipment and services, etc.
•Keeps abreast of developments in the field; performs benchmarking and proposes new acquisitions.
•Provides guidance to new/junior staff.
•Performs other related duties as assigned.


Education: High school diploma or equivalent is required. A recognized first level degree in a relevant field is highly desirable.

Work Experience: A minimum of seven years of experience in design, development, implementation and maintenance of Drupal websites, systems administration and maintenance, technical writing or related area is required. Experience with SharePoint development and/or development of web applications using HTML, CSS, JavaScript and Java is required. Experience with SharePoint development, including building, configuring and troubleshooting SharePoint sites is highly desirable. Experience with SharePoint Online, Microsoft Flow, Microsoft PowerApps, and developing with REST API is desirable. Experience with Sharepoint Framework (SPFx) is desirable.

Languages: English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

Application deadline: 25 August 2021

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