Integration Officer At International Rescue Committee

BACKGROUND

Since 1933, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded at the request of Albert Einstein, the IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster.

The International Rescue Committee UK is part of the IRC global network, which is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster. Through over 20 regional offices in cities across the United States, the IRC also helps refugees resettle in the US and become self-sufficient.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK

IRC UK were established in London in 1997 to support the organisation’s global activities and particularly to diversify its donor base and be able to better advocate with European policy-makers on behalf of the people we serve. Since its establishment IRC UK has grown rapidly and is now acknowledged for its high-quality project management, technical expertise in governance and rights and economic recovery, and innovative thinking on early recovery and gender-based violence. IRC UK comprises approximately 150 staff. The IRC UK recently launched its first programme in the UK, working in partnership with local councils, to provide integration support to resettled refugees in Southeast England.**

The Purpose of the Role

The Integration Officer will serve as a coach to refugee clients enrolled in the Resettlement Integration in Southeast England (RISE) program with the goal to support refugees in attaining self-reliance. The Integration Officer will be the main point of contact for clients enrolled in the project, delivering one on one and group integration activities.

Key Working Relationships:

Position reports to RISE Project Manager. Position works closely with the Senior Integration Specialist, Senior Integration Officer, Refugee Employment Specialist and Integration Officers**.**

Key Accountabilities

· Facilitate Cultural Orientation group sessions virtually and in person on everyday life in the UK for refugee clients;

· Recruit, screen and enroll participants for project activities including the completion of individual integration self-sufficiency plans through referral and follow up with local council partner staff;

· Provide regular client one on one coaching, ensure client interaction is documented and conduct follow up with clients by phone and in person;

• Provide intake, assessment, orientation, and pre-employment/job readiness classes to clients eligible for employment services in coordination with the Refugee Employment Specialist;

· Support the Refugee Employment Specialist with interpretation for the development of employment plans for each employable adult and job counseling appointments;

· Input client information in database and assist with tracking and reporting and administering assessments;

· Support the Refugee Employment Specialist with guiding clients through the hiring process and monitoring job performance;

· Ensure timely and accurate compliance to all reporting requirements, including database management, case noting, and file maintenance;

· Effectively collaborate with external partner organizations and internal coworkers;

· Research and identify services and resources that enable clients to meet their short and long-term goals and facilitate external referrals;

· Assist with project logistics, such as setting up the training rooms or events, preparing participant materials.

PERSON SPECIFICATION

Essential

· Minimum two years related professional experience working with refugees, migrants or other vulnerable populations;

· The ability to conduct workshops and learning activities in a multi-cultural, multi-lingual setting;

· Solid diplomatic and networking skills: the ability to effectively manage a variety of internal and external relationships;

· Ability to handle confidential documents and sensitive information;

· Excellent written and oral communication skills: the ability to communicate effectively with colleagues and clients in English and Dari and/ or Pashto;

· Proficiency in using Microsoft Office, experience leading meetings or trainings via online platforms such as Microsoft Teams, Zoom, Skype;

· Solid organizational skills with the ability to juggle multiple tasks, set priorities, effectively manage time, and meet deadlines;

· Ability to work as part of a team;

· Ability to travel regularly throughout the service delivery area.