Interagency Regional Information Management Delegate for East and Southern Africa, Risk Communication and Community Engagement (RCCE) At International Federation of Red Cross And Red Crescent Societies

Information management support for the regional RCCE WG and the priority countries within the region

• Design and implement an Information Management Strategy and workplan for the RCCE TWG founded on an analysis of the current community engagement information landscape.

• Develop and maintain contact directories of Collective Service internal and external stakeholders.

• Compile and regularly update global 4Ws mapping based on regional and country mappings.

• Maintain close technical coordination with IM network (across partners) ensuring key learnings and developments are shared to enable greater IM for community engagement.

Data Analysis to improve situational awareness and support evidence-based planning and operations.

• Design, develop/adapt and manage RCCE COVID-19 related databases, spreadsheets and other qualitative/quantitative data tools/templates such as the necessary feedback data collection forms, coding system ensuring that the methodology, purpose and use of data collected is sound and clear.

• Initiate development of RCCE data Standard Operating Procedures tools and templates.

• Support regional RCCE coordination structures with more effective or efficient means of conducting needs assessments and perceptions surveys, simple community feedback data triangulation approaches, methods to triangulate feedback data across countries and summarise trends, as well as ways to visualise consolidated feedback data to help inform decision-making, etc.

• Coordinate with operational social science experts/groups on socio-cultural research; and synthesise/triangulate analysis to integrate key findings into response operations.

• Support the regions/countries (targeted support to National Societies) with collecting and managing qualitative research data (such as perceptions data and community insights/feedback) and relationship with epidemiological trends (COVID19 but also other diseases, outbreaks, health services use) to improve situational awareness and support evidence-based planning and operations and how it relates to community engagement.

• Identify products and processes to facilitate use of community feedback data to inform decisions.

• Identify and build capacity for creating/updating these products and processes, including qualitative data analysis principles and evaluation ethics, qualitative data interpretation and reporting.

• Provide qualitative data analysis training and technical assistance to staff and volunteers.

• Conduct a process evaluation of the collection and use of community feedback data.

Content Management through information sharing platforms to ensure timely and accessible content

· Develop and support a global inter-agency dashboard (connected to regional dashboards) to visualize evidence based on data coming from social research, community feedback, perception surveys and rumor tracking.

• Manage platforms and tools that support data collection and analysis, including sharing resources, tools and guidelines.

• Consolidate operational information on a regular schedule to support global COVID-19 related analysis and produce analytical products to inform decision-making at all levels.

• Data visualisation: Produce and update COVID-19 related RCCE information products and templates for regional adaptation such as interactive maps, static maps, reports, charts and infographics by turning RCCE data into graphical products to convey messages and a storyline.

Knowledge management to promote dissemination of knowledge and information

• Promote knowledge sharing through the Collective Service’s operational processes and systems by, among others, strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the common service and broader RCCE coordination group, to facilitate seamless exchange of information across systems.

• Develop processes for capture, storage, validation and retrieval of knowledge; both within the Collective Service and externally with others.

• Promote collaborative tools to facilitate sharing of ideas and work among internal teams and external partners.

• Identify and mitigate risks working with the Data Protection Legal Advisor risks, harm or opportunities regarding the IM, data process and outputs.

How to apply

Interested candidates are invited to submit their applications via LUMESSE, IFRC e-Recruitment system, by 29 April 2021 at the latest, referring to this advertisement.

IFRC only accepts duly completed applications submitted through the LUMESSE system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:…

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