International Content and Social Media Editor At Médecins Sans Frontières

Location: Any MSF office*

Contract: 100%, permanent position

Reporting to: Head of International Editorial Unit

Start day: 1st June 2024

Deadline to apply: 3rd May 2024

*By default, the successful candidate will be offered a contract in the MSF office of their country of residence at the time of application.

I. MSF INTERNATIONAL
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation.
MSF International is the legal entity that binds MSF’s 24 sections, 25 associations and other offices together. Registered in Switzerland, MSF International provides coordination, information, and support to the MSF Movement, as well as implements international projects and initiatives as requested.

II – OBJECTIVE OF THE POSITION

This position will contribute to and implement the content direction for MSF’s institutional website and social media channels. The International Content and Social Media Editor will curate communications packages produced by field-based communications teams to be published on the website and on social media channels in an engaging format. They will also write, edit and maintain content on the themes and countries where we work, co-producing short public reporting documents on crises. The Content and Social Media Editor will also lead the production of MSF’s annual International Activity Report in English, and provide editorial support in English linked to MSF’s operations.

III – POSITION WITHIN ORGANISATION

The International Content and Social Media Editor is part of the International Editorial Unit within the Communications Department (IO Comms) of MSF International. They are managed by the Head of the International Editorial Unit (based in Geneva) and work in close collaboration with other members of the IO Comms team (currently based across Amsterdam, Berlin, Barcelona, Brussels, Dubai, Geneva, London, Montreal and Nairobi).

They will have regular contact and collaboration with communication staff in MSF offices and field projects.

The IO Comms team manages several tools on behalf of the MSF movement, namely the global website, msf.org (which is bilingual English/Arabic), the International Activity Report, the international Media Database and digital channels including the @MSF X/Twitter account. The team also safeguards the use of the MSF brand and logo, leads the movement’s editing and digital working groups, and often acts as a conduit and source of information between MSF field, operational and home society communications teams.

The Editorial Unit is responsible for maintaining the editorial line and language quality of msf.org, and ensuring the timely publication of communication priorities and key public positioning on both the website and on social media channels. The Unit includes Content and Social Media Editors for English and Arabic, and an intern who supports the unit and the wider team.

IV – MAIN RESPONSABILITIES

1. MSF.org in English

• Contribute to and implement the content and dissemination strategy of msf.org.
• Edit and proofread content received from the wider organisation, preparing it for publication on the website.
• Creatively curate and publish content and articles on msf.org, ensuring it meets editorial line and standards, and is optimised for search engines.
• On an ad-hoc basis, contribute to field or operational communications initiatives by including msf.org and @MSF as a strategic tool in their dissemination plan.
• Work with the International Arabic Content and Social Media Editor to ensure pages remain current and follow the editorial line of the website, maintaining updates of static and country pages.
• Work with the Arabic Content and Social Media Editor in maintaining the mapping of, and scheduling updates to, website content

2. MSF social media channels in English

• Ensure priorities and key public positioning messages are posted on MSF’s institutional social media channels, including @MSF on X/Twitter
• Provide day-to-day community management on @MSF and flags major questions or issues

3. International Activity Report (IAR)

• Leads the planning, execution and publication of the International Activity Report, MSF’s movement-wide annual report.
• Safeguard the IAR’s accuracy, readability and relevance
• Edit and proofread the International Financial Report.

4. Editorial and content support

• Contribute to the movement’s platform of English-language editors, editing and proofing external public positioning texts and contributing to the update of MSF style guides and guidance of English language.
• Contribute to initiatives which improve the level of English in MSF communications, notably through facilitating training programmes.
• Contribute to producing short public reporting documents on specific crises and biggest countries of intervention for communications and fundraising purposes.

5. Other tasks

• Functionally manage the International Communications Intern for six months of the year, overseeing their work and delegating tasks as required
• Be part of evening/weekend on-call rota for publishing to website and social media
• Take on projects or dossiers delegated by the Head of the International Editorial Unit or by the International Communications Coordinator.

IV. JOB REQUIREMENTS

Qualifications and work experience

• Graduate with relevant degree
• Minimum of three years writing, editing and proofing experience
• Experience with writing and editing content for websites
• Experience with MSF or other NGOs is an asset

Specific requirements

Essential

• Genuine interest in and commitment to the humanitarian principles of MSF
• Native English-speaking, with exceptional writing and editing skills
• Knowledge of current online writing and content ideas and trends
• Experience writing and editing for a content-driven website, with extensive knowledge and understanding of search engine optimisation and a good understanding of emerging digital trends, technology and practices
• Excellent organisational skills with the ability to track multiple tasks at any one time and meet tight deadlines
• Excellent interpersonal and verbal communication skills, with proven ability to work cooperatively in a dynamic but complex organisation
• Self-driven with the ability to take initiative

Desired

• Knowledge of HTML, Adobe Photoshop, Adobe InDesign and/or Drupal 9
• Good eye for design
• Passionate about language
• Working knowledge of French is a considerable asset.

Only shortlisted candidates will be contacted.

At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.