International Fleet Manager (Sherps & Shredders) At CTG

CTG overview:

CTG staff and support humanitarian projects in fragile and conflict-affected countries around the world, providing a rapid and cost-effective service for development and humanitarian missions. With past performance in 17 countries – from the Middle East, Africa, Europe, and Asia, we have placed more than 20,000 staff all over the world since operations began in 2006.
CTG recruits, deploys and manages the right people with the right skills to implement humanitarian and development projects, from cleaners to obstetricians, and mechanics to infection specialists, we’re skilled in emergency response to crises such as the Ebola outbreak in West Africa. Key to successful project delivery is the ability to mobilise at speed; CTG can source and deploy anyone, anywhere, in less than 2 weeks and have done so in 48 hours on a number of occasions.
Through our efficient and agile HR, logistical and operational services, CTG saves multilateral organisations time and money. We handle all our clients’ HR related issues, so they are free to focus on their core services.
Visit www.ctg.org to find out more

Overview of position:

To ensure high quality & profitable operation of the division by coordinating the personal, performance, training & service needs of an assigned group of drivers.
To motivate & retain drivers in accordance with company & department quality, utilization & profit objectives.
Responsible for the overall management, strategic planning & oversight of all fleet management activities within the country & coordinate fleet operations in accordance to the procedures, normative guidelines & business rules as set by WFP.

Role objectives:

Prepare, manage & monitor the higher level strategic project planning elements to scope out activities to ensure a smooth efficient fleet operation in conjunction with the logistics management.
Management & coordination of the supply chain & materials management section encompassing the procurement activities necessary to ensure that all vehicles, assets, spare parts, fuel, supplies & materials are purchased received, issued, controlled & inventoried for good record keeping & auditing purposes.
Preparation of information for the formulation of a project activity work plan to ensure a smooth & efficient transport operation; monitoring established tasks of the project activity work plan in accordance to projected schedules & goals set.
Tracks on time pickup / delivery percentages, out of service percentages, miles per month per truck, driver turnover percentages, revenue per truck per week, out of route miles & service failures.
Coordinates drivers’ service related needs to monitor service issues (i.e., permits, service failures etc.) by proactively minimizing & resolving problems.
Recommends & implements appropriate plans for improvement where necessary.
Should be able to provide regular support to the fleet assigned in all locations by visiting frequently to the trucks physical bases.
Ensure that Drivers / Convoy Leaders carry out their duties effectively in accordance to their JD’s.
Ensure that all the necessary permissions / documentation are promptly obtained from all the relevant govt. bodies & respective parties to operate the fleet efficiently.
Responsible for formulation of convoy’s & route planning as well as the updating of transport route matrix.
Ensure that vehicles are adequately tracked both for operational & security purposes by usage of both HF radio systems.
Constantly track & monitor the position of all trucks / convoys using HF/ GPS & report any irregularities to Transport Manager for action as required.
Ensure correctness & registering accurate information onto all documents & responsible to produce timely daily, weekly, monthly, quarterly & annual reports.
Liaise with logistics to obtain weekly / monthly transport plans to ascertain projected tonnages & measure these against actual tonnages moved.
Ensure all truck related data is provided to FMS (Fleet Management System FleetWAVE) in time, this includes trip sheets, fuel sheets etc.
Ensure that all signed waybill copy (delivery receipt) submitted to the COMPAS section in time.
Carry out effective Driver management to ascertain best / worst performing Drivers & implement bonus incentive scheme, to reward those Drivers who perform well but also recommend possible disciplinary action against those who don’t.
Responsible for accident management & to report any accidents within 24 hrs to all respective parties in accordance to WFP normative guidelines.
Develop & manage best practices & SOP’s for efficient transport management to maximize performance & monitor this performance through established KPI’s (Key Performance Indicators).
Loss or damage of cargo, spares, tools or equipment as well as loss of fuel in the care of the employee shall be deducted from the salary based on CIF value or local market rate, whichever is prevailing. This can also lead to penalties or dismissal to the personnel & penalties on the service provider or contractor.
Ensure that any breakdown or trucks stuck are recovered in the shortest possible timeframe & take the necessary action required with all parties concerned.
Ensure that all legal documentation & records pertaining to the vehicles are well maintained & kept and up to date, with emphasis on Insurance & annual inspections.
Ensure that all vehicles undergo regular scheduled preventative maintenance on a timely basis & that all unscheduled maintenance is carried out in the most efficient manner in close coordination of the Workshop Manager.
Liaises with area offices for collecting information & produces fleet monthly & annual reports in a timely manner.
Ensures all fleet TORs & any NFRs required by the fleet management are duly maintained & kept on the common drive for the fleet team reference.
The SM required travelling occasionally to the area offices to support them with any technical or administrative assignment, as required by the Head of Fleet.
Liaise with Administrator & ensure that there is an adequate pool of fully trained Drivers ready for service to replace Drivers who are unable to work or on leave cycle.
Will perform any other duties as requested by immediate supervisor.

Project reporting:

This role will work under the direct supervision of the Head of Fleet & will iaise & cooperate with all other WFP employees.

Key competencies:

University Graduate in Mathematics & English as main subjects, holding a Diploma in Transport & Logistics.
Minimum of 2 years of demonstrable relevant transport experience.
Minimum of 2 years of experience in Africa with local experience in Bor is an advantage.
Fluency in English (essential) & Arabic (desirable).
Held the position of Traffic Officer, or similar job in a company / NGO with at least 2 years’ experience gained in the relevant field.
Holder of a valid, clean driving licence in accordance to the vehicle category assigned to drive in accordance to national regulations.
Two years minimum experience preferably 5 years gained in the relevant driver licence category.
Supervisory skills, good coordination & communication skills, proactive & takes own initiative with limited oversight from immediate supervisor.
Good working knowledge & experience working with MS Office Suite.
Proficient in the use of a computerised Fleet Management System (FMS).

Team management: