IT and Website Officer At NGO Coordination Committee For Iraq

NCCI Background:

The NGO Coordination Committee for Iraq (NCCI) is a partner-led NGO coordination platform of over 200 international and national NGO members or observers and serves as the primary NGO platform in Iraq. Established in 2003, NCCI’s mission, structure and objectives continuously evolved to adapt to the changing circumstances and support needs for civil society in Iraq. Primary functions include coordination and information sharing, advocacy support services and capacity building for NGOs. NCCI is the only major NGO forum in Iraq so it serves as the primary point of contact and information for NGOs, government authorities, donors and UN agencies.

Objective:

The IT and Website Officer is in charge of the smooth and efficient running, maintenance and update of the NCCI website, portal and database He/she is also in charge of the maintenance of NCCI IT equipment, online services and service providers, end-user support, and remote assistance. It will be a part time job at this moment.

Website and communication

• Administer NCCI Windows ASP.NET Web Server
• Install, configure, troubleshoot, maintain, upgrade and document all aspects of the Windows architecture.
• Ensure proper functioning and security of NCCI’s server and website.
• Website marketing and branding, including SEO (Search Engine Optimization), implementing the best solutions regarding search engine visibility
• Manage website content and ensure consistent application of NCCI style guidelines
• help with article submission or HTML editing when needed
• Support development and dissemination of marketing emails (newsletters, notifications etc…)
• Review and revise website functions to serve projects’ needs as required.
• Configuring monitoring, Troubleshoot and disaster recovery for Windows server

Design

• To manage all necessary design input for the website

Database and communication

• To maintain NCCI databases, mailing lists and address books
• To develop improvements for data management
• To dispatch incoming emails to relevant mailboxes

Maintenance and IT equipment

• Ensure the proper functioning of all NCCI IT equipment in Erbil office and maybe Baghdad office in the future,
• Manage email and web hosting plans and providers, troubleshoot and follow up on issues with the support team
• Make regular backups of NCCI data
• Liaise and maintain healthy relationships with vendors
• Draft reports upon request

Other

• Any other duty as requested by NCCI management

Required skills relevant to the job

Technical requirement and education: Relevant first level university degree, IT background, demonstrated strong experience of Azure cloud services and web programming languages and information management, in particular ASP.NET, Microsoft SQL Server and LAMP architecture, CSS, JavaScript, and MVC framework, comfortable using design software such as Adobe Photoshop and Illustrator at an intermediate level or more.

Personal skills: Dynamic, autonomous, sense of confidentiality, sense of initiative, ability to plan own work and to handle complex information issues.

Languages required: Native Arabic; fluency in spoken and written English. Kurdish an asset.

Former experience: Minimum 3 years of experience in website development and data management, preferably one or more years of experience in an NGO.

A high degree of flexibility on the part of all staff is expected. Any changes to job description would be notified in writing.