ABOUT WFP
The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
The World Food Programme (WFP) works in Honduras to promote and protect livelihoods and human capital, addressing the root causes of hunger and poverty, and meeting the basic needs of the most vulnerable populations in crisis situations, in close collaboration with the government and other partners in the country. WFP has been present in Honduras since 1970, reaching annually about 1.5 million beneficiaries. WFP has a strong field presence, with offices and logistical structure in Tegucigalpa, Comayagua, Marcala, Santa Rosa de Copan, Choluteca, San Pedro Sula, Gracias a Dios, La Ceiba, and Puerto Lempira.
Considering that Digital Transformation is a priority for the WFP organization, the Technology Division must select the appropriate set of technologies (products and services) that will contribute to the improvement of our operations.
The IT Solutions Associate will be responsible for all technical aspects of the IT solutions as well as providing instructions, and guidance to relevant stakeholders.
JOB PURPOSE
To provide technical support on the development, maintenance, testing and implementation of a portion of IT solutions in line with business requirements.
KEY ACCOUNTABILITIES (not all-inclusive)
- Write program code in order to support the development and implementation of efficient and effective IT solution components.
2. Keep up-to-date technical systems documentation for developed IT solutions in order to support systems maintenance.
3. Perform unit and integrated testing of new, enhanced or fixed code in order to ensure completeness and adherence to technical specifications.
4. Assist in the installation, configuration and customization of IT systems ensuring compliance with WFP’s IT standards, guidelines and procedures.
5. Assist in the release of IT systems and provide early life support in order to prepare for and enable proper use of the IT solution.
6. Resolve users queries independently, escalating if required, to ensure that standard IT questions are answered and accurate information is provided.
7. Assist in the preparation of materials and the delivery of trainings on automated business processes to ensure efficient and effective use of IT systems.
8. Collect and collate data, conduct basic analysis to support the development of accurate reports.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area (Technology field).
Experience: Six years of experience in a related area.
Language: Fluency in Spanish and working knowledge of English.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
. Has aided IT team members in building technical skills and staying abreast of industry developments.
. Has gained knowledge of technical issues through exposure to IT operations.
. Experience in IT project management, software design and development (.NET Framework, Python), data base administration (Microsoft SQL Server, MySQL, Oracle), cloud storage, business intelligence (Power BI and Tableau), Windows server administration, Web Server (IIS, Apache) and Cybersecurity.
WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR
Leads by Example with Integrity
Upholds WFP values, principles, and standards.
Respects others and values diversity.
Stays focused and calm under pressure.
Demonstrates humility and a willingness to learn.
Drives Results and Delivers on Commitments
Delivers results for maximum impact.
Delegates appropriately.
Adapts readily to change.
Fosters Inclusive and Collaborative
Is inclusive and collaborative.
Gives timely and constructive feedback.
Builds and shares new perspectives.
Applies Strategic Thinking
Communicates and fulfils WFP’s vision.
Embraces curiosity and new ways of doing things.
Analyses and evaluates data.
Considers the impact of decisions.
Builds and Maintains Sustainable Partnerships
Build partnerships.
Collaborates to deliver common objectives.
TERMS AND CONDITIONS
Position: IT Solutions Associate.
Type of Contact: Service Contract (SC-6).
Duration on Contract: 12 months with the possibility of extension, based on organizational requirements.
Duty Station: Tegucigalpa, Honduras.
Position open to citizens of Honduras and legal residents with work permit.
DEADLINE FOR APPLICATIONS
The application should be submitted by April 14, 2024. Please note that applications received after the deadline will not be considered and only short-listed qualified candidates will receive an acknowledgment.
Link to Apply:
Career Opportunities: IT Solutions Associate SC-6 (832132) (successfactors.eu)
How to apply
To apply, please create a personal account and fill out the profile form with your personal information at http://www1.wfp.org/careers/job-openings. If you are internal applicant, apply through your E-Recruitment profile.
In the application form, ensure filling the mandatory sections, attaching your CV, answering the pre-screening questions and agreeing on the legal statement before submitting your application. Selection of staff is made on a competitive basis on account of potential and performance. All applicants will undergo a rigorous process which includes screening against job requirements, a technical test, and a panel interview.
Link to apply:
Career Opportunities: IT Solutions Associate SC-6 (832132) (successfactors.eu)