World Vision International (WVI) is a Global Development Organization with a presence in over 100 countries.
WVI World Vision”) invites your organization to submit a proposal against ITB 2465677 to provide support for our T24 Core Banking System. We are looking for vendors who can provide efficient and effective support to maintain the integrity, stability, and reliability of our banking system.
1. Daily Close of Business processing: Backups, consistency check, run close and start of business and identify and resolve errors
2. T24 development and configuration work as required on demand by various VFI MFI entities.
3. AWS setup and configuration assistance
The supplier should meet the following criteria :
1. Expertise in providing support for T24 Core Banking System
2. Proven track record of providing high-quality support services
3. Experienced and certified technical personnel
4. Robust and scalable infrastructure to support our requirements
5. Strong project management and communication skills
6. Compliance with all relevant regulations and standards
The evaluation will be based on each :
1. Relevant experience supporting T24 Core Banking System (30%): This metric will assess the vendor’s experience and track record in providing support for T24 Core Banking System. The vendor’s experience in implementing and supporting the system will be evaluated.
2. Qualifications and experience of the proposed team (20%): This metric will evaluate the proposed team’s qualifications and experience in supporting T24 Core Banking System by reviewing the relevant accreditations and certifications. The team’s expertise in relevant areas such as system maintenance, architecture, database management, and system integration will be evaluated.
3. Proposed approach to supporting the system (25%): This metric will evaluate the vendor’s proposed approach to supporting the system. The vendor’s methodology, tools, and processes for providing support will be evaluated.
4. Cost-effectiveness of the proposal (20%): This metric will evaluate the cost-effectiveness of the vendor’s proposal. The vendor’s pricing structure and proposed budget will be evaluated.
5. Quality of references (5%): This metric will evaluate the quality of the vendor’s references from other clients who have used their services for T24 Core Banking System support.
The deadline for submitting the proposal by interested suppliers is the end of 12th of April 2023 LA time through COUPA system.
To express interest to participate and get the tender documents please send to asma_alzarieni@wvi.org by the 5th of April 2023.
For any clarifications and questions during the tendering process please send to asma_alzarieni@wvi.org and before the end of the 7th of April 2023 LA time.
How to apply
To express interest to participate and get the tender documents please send to asma_alzarieni@wvi.org by the 5th of April 2023.
Noting that the deadline for submitting the proposal by interested suppliers is the end of 12th of April 2023 LA time through COUPA system.