Junior Programme Officer, Productivity and Innovation in SMEs At International Training Centre of the International Labour Organization

The International Training Centre of the ILO (ITC-ILO) is an equal opportunity employer and values diversity among its staff. Applicantsfrom non- or under-represented member States, or from those member States which staffing forecasts indicate will become non- orunder-represented in the near future would be particularly welcome. A list of these countries can be found here: ILO Jobs: Non- and under-represented Member States.

Qualified candidates living with a disability are encouraged to apply. Reasonable accommodation measures may be provided toapplicants with disabilities upon request, to support their participation in the recruitment process. If you are unable to complete our online application form due to a disability, or if you would like to request accommodation measures to participate to the selectionprocess, please send an email to vacancies@itcilo.org.

The filling of this call for interest is made by direct selection by the Director, in accordance with Art. 1.2 b) of the Staff Regulation.

This is an assignment of a purely temporary nature and it is not expected to lead to a career at the ITCILO.

Contract duration is 12 months, with possibility of extension of one additional year.

Conditions of employment are listed in the Additional Information section of the notice of vacancy.

INTRODUCTION

The International Training Centre of the International Labour Organization (ITCILO) is the training arm of the ILO, the Specialized Agency of the United Nations, which promotes social justice and human rights in the world of work. The ITCILO delivers training, learning and capacity development services to governments, employers’ and workers’ organizations, and other national and international partners, in support of decent work and sustainable development. Its mission is to provide people with access to digitally-enhanced capacity development services to successfully manage their future of work transitions. The Centre leverages global alliances and partnerships to deliver hundreds of training activities each year, covering topics like employment promotion, international labour standards, social protection, social dialogue, innovation, gender equality and diversity, sustainable development, and the future of work. The training centre offer academies, on-line, face-to-face and blended courses.

The Sustainable Enterprises and Economies Programme (SEE) of the ITCILO provides training, learning and capacity building services on topics related to enterprise development, responsible business conduct, social finance, green jobs, the social and solidarity economy, rural and local development.

The Junior Programme Officer reports to the Manager of the Sustainable Enterprises and Economies Programme and will join a collaborative team managing an established thematic portfolio, contributing to its ongoing development and delivery.

This position demands the highest standards of integrity, respect for social, ethical and organizational norms and firm adherence to codes of conduct and ethical principles.

Functional responsibilities

Under the supervision and guidance of the Manager of the Sustainable Enterprises and Economies Programme, the Junior Programme Officer will support the consolidation and further expansion of the portfolio of training and learning activities on SME development with emphasis on productivity, innovation and digitalization. The Junior Programme Officer will support the development and delivery of international training activities that build an enabling ecosystem for productive and future-proof SMEs.

His/her responsibilities are:

• Select and summarize information in the areas of SME productivity, innovation and digitalization, as background information to specific training and learning activities.
• Undertake analysis of specific components and/or developments in the area of SME productivity, innovation and digitalization, both in terms of policy development and practical approaches.
• On the basis of identified training requirements, support the design of training activities in coordination with the relevant partners, preparing training proposals and sharing them with potential sponsors and clients.
• Support the assessment of the potential impact of proposed training activities on SME productivity, innovation and digitalization.
• Act as an activity manager of training activities and projects, preparing cost estimates and monitoring of funds, coordinating the efforts and contributions of experts and resource persons.
• Coordinate the delivery of training courses, including distance education programmes, as a trainer, tutor, and facilitator.
• Support the preparation of training materials and delivering training sessions on SME productivity, innovation and digitalization.
• Contribute technically to courses, seminars, experts’ meetings, field missions and working groups relevant to the SEE Programme.
• Support the development of on-line dynamic participative training methodologies and practices in order to improve the quality, appropriateness and impact of the programme’s training activities.
• Establish and maintain a roster of consultants, experts and resource persons relevant to courses and programmes in the technical area and develop networks and cooperative arrangements with national and international institutions and agencies, United Nations organisations active in the technical programme area, and relevant ILO departments and offices.

Qualifications required

Education

• Advanced university degree in business, social sciences, economics, management of development or other relevant field, and specialization in a technical field relevant to the theme.

Experience

• At least three years of progressively responsible professional experience, of which at least two years of working experience in a low or middle-income country.
• Experience in the organization, management and delivery of training.
• At least two years of experience working on SME productivity, innovation and digitalization and demonstrated familiarity with relevant institutions and initiatives.

Languages

• Excellent command of English and fluency in either Arabic or French.
• Knowledge of other working languages is an asset.

Core competencies

• Adaptability: ability to adapt to major changes in work tasks or in the work environment.
• Client Service: ability to meet in-house and external needs effectively.
• Collaboration: ability to develop and use collaborative relationships to achieve work goals.
• Communication: ability to convey information clearly to individuals and groups.
• Initiative: ability to take prompt action to accomplish objectives, even beyond what is required.
• Integrity: ability to maintain social, ethical and organisational norms and adhere to codes of conduct and ethical principles.
• Knowledge management: ability to develop and update professional knowledge continuously, and to assimilate and apply new job-related information in a timely manner.
• Sensitivity to diversity: ability to accommodate cultural and gender differences to interact effectively with people of different cultures.

Level competencies

• Decision-making: analysis and judgement/problem-solving.
• Managing work: ability to manage one’s time and resources effectively to ensure that work is completed efficiently.

Technical competencies

• Full competence in using standard computer applications
• Knowledge of adult learning pedagogy and facilitation skills

Personal Skills

• Ability to communicate clearly and concisely both orally and in writing.
• Ability to plan and organize work.
• Ability to work with team spirit, within the Programme and with other Centre units