Knowledge Management and Learning At ChildFund International

About ChildFund

ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.

ChildFund’s Values

ChildFund values a diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.

ChildFund’s Commitment

ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.

About This Role

This is an exciting opportunity for young dynamic upcoming professionals seeking to obtain job experience in the field of knowledge management and learning (KML) while working with a motivated multinational team. The function is part of the Programs and Sponsorship department in the Country office that supports implementing partners and country programs to streamline the standardization of knowledge management and learning activities. The Knowledge Management and Learning Intern supports the implementation of the Kenya Country Office Knowledge Management Strategy and Learning & Adaptation Plan 2024-2026. He/She will support in ensuring established KML practices, processes and tools are followed to facilitate collaboration and learning.

Primary Responsibilities

• Support the documentation and sharing information and learning from the country programs/project portfolio with stakeholders as necessary.
• Take an active role in supporting regular uploading of data and reports into the relevant online systems with the support of IT systems analyst.
• Work with MEKML Manager & Communication Specialist to prepare high quality annual learning products including infographics, project learning briefs, after activity reviews, case studies, success stories, most significant change (MSC)
• Support the preparation of progress review meetings to discuss progress, challenges and lessons learnt and develop workplans with the project team.
• Support launch, start up and close out workshops to disseminate stakeholders’ information related to implementation and critical learnings.
• Develop and update lessons learned and recommendations database/tracker from project evaluations and studies.
• Proof reading and editing of reports, books, booklets or any other type of publications/communications material;
• Prepare PowerPoint presentations, visual representations, infographics as required;
• Assist in the organization of webinars/conferences/events/forums;
• Support the team with other relevant tasks.

Required Experience and Education

• Be a recent graduate with Bachelor’s degree in Information Science, Knowledge Management, Library Science, Communications, Business Administration, Social Sciences, or a related field from a recognized University. A letter of completion or introduction from the University will be required.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with document management systems.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.

Required Competencies

ChildFund’s Core Competencies

• Teamwork: Understands their role in the team and how their responsibilities connect with others. Works cross-functionally to achieve common goals and to support the achievement of other team/department’s goals.
• Communication: Actively listens, learns through observation, and uses clear and precise language. Possesses an open and approachable demeanor, with a positive and constructive tone.
• Results orientation: Demonstrates ability to execute assigned tasks and deliverables in a timely manner and takes responsibility for their outcomes.
• Decision making: Demonstrates ability to evaluate situations and understand problems by analyzing information from a variety of sources.
• Resilience: Reflects on, and applies, learnings from challenges, failures, or mistakes, seeking assistance from managers or experienced peers as needed.
• Digital literacy: Is receptive to new technology and actively seeks out opportunities to apply digital solutions to challenges.

Other Required Competencies

• High degree of problem-solving skills and autonomy
• Ability to work independently and meet deadlines.
• Demonstrated interpersonal, communication and teamwork skills
• Excellent organization and prioritizing skills – ability to handle and perform in fast-paced, multi-task environment
• Organized and able to manage own time under guidance and direction from line-manager.
• Strong willingness and ability to learn and work under pressure with minimal supervision.