Medical Administrative Clerk – G3 at International Organization for Migration

Vacancy Notice

Open to Internal & External Candidates

Position Title

Medical Administrative Clerk

Classification, Position Grade

General Staff, Grade G3

Duty Station

Jordan, Amman

Type of Appointment

One Year Fixed Term contract with possibility of extension

Date of Issue

20 Jan 2022

Closure Date

02 Feb 2022

Vacancy No.

JOR/018/2022

Organizational Unit

Medical Health Department

Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment.

Context and Scope

Under the overall supervision of the Chief Migration Health Officer and the direct supervision of the Senior Medical Assistant the successful candidate will be responsible for the carrying out the following duties and responsibilities in relation to the Migration Health Assessment Centre (MHAC) in Amman, Jordan.

Internal candidates are eligible to apply to this vacancy.

For the purpose of the vacancy, internal candidates are considered as first-tier candidates.

Core Functions / Responsibilities:

• Maintain a filing system for all hard copies for all different MHAC projects.
• Take a quality assured identification Digital picture for all projects requiring it, rename it and archive on a shared folder and provides the Medical assistance team with the relevant link.
• Gives medical appointment to applicants coming for all projects in MHAC. Also, will follow up and trace all applicants whose numbers are unreachable.
• Merges the DS forms generated from MiMOSA web with all additional documents, using the PDF application and saves it on the shared folder; provides a relevant link to the Data processing team upon request.
• Calls the no show refugees who did not attend the medical appointment and gives new medical appointment with time and location.
• Send and receive all documents from and to the clinic and IOM main office Building.
• Answer all the calls coming in to MHAC by the applicants and act accordingly as the requirement may be.
• Provide all HA related information on calls to the applicants.
• Take part in the registration process on e-medical in case of high caseloads or as advised by the medical assistant focal point.
• Send all samples to MOH from the clinic.
• Perform such other duties as may be assigned.

Education and Experience

• University degree in Administration from an accredited institution with minimum One-year (1) of relevant working experience; OR Completed Secondary School Diploma with minimum Three (3) years of relevant professional experience, preferably in administrative support or similar roles.
• Working with refugees/migrants in a medical setting is an advantage.
• Previous working experience with NGOs or international organizations is an advantage.

SKILLS

· Team working skills and basic handling of computers

Languages:

Fluency in English and Arabic oral & written is required.

Required Competencies

The incumbent is expected to demonstrate the following values and competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 1

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Others:

• The appointment is subject to funding confirmation.
• Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances