Mobile Health Activity Manager At Médecins Sans Frontières

Defining, coordinating and monitoring all mobile health (including Palliative and Primary health care) activities to support health programs (Chronic Diseases) according to MSF protocols, standards and procedures in order to ensure quality medical care for patients and their communities and to improve the health condition of the population.

Responsibilities include, but are not limited to:

• Identifying the needs of mobile health support in the target population and participating in the definition, planning, and updating of the appropriate MSF strategy and the mobile health activities and its budget. Perform initial data collection and establishing baseline criteria, analyze data, map potential problems and document lessons learned
• Supervising mobile health activities. Monitoring and evaluating the performance of the tools and coordinating the implementation of the mobile health activities in order to provide the most appropriate support to the target population.
• Planning and supervising, in close coordination with the HR department, the associated processes (team composition, recruitment, training/induction, briefing/debriefing, evaluation, detection of potential, motivation, capacity building, internal communication) of the staff under his/her responsibility, in order to ensure having the appropriate team in terms of size, capabilities and skills
• Participating in monthly reports according to guidelines and reporting problematic situations and cases with the Medical Team Leader in order to help with decision making and resolution of problems.
• Participating in the definition of annual planning and budget for the project and in the follow-up of the programs/project.
• Provide medical support and coordination to palliative care activities: Ensure an efficient and supportive continuum of palliative care from hospital-based to home-based care, and that care is provided with ultimate dignity and respect to patient needs and rights based on established palliative care guidelines and standards.
• Provide medical support and coordination, in collaboration with MoH, to the chronic disease activity: Ensure adherence to chronic disease protocols on enrollment and comprehensive chronic disease care. Support the team in ensuring patient-level monitoring of control indicators through the application of best practices.
• Ensuring continuous networking and search for partners to guarantee the achievement of mobile Health deployment through partnership. Reinforce patient referral, linkages and follow-up mechanisms based on existing resources.
• Work together with the Pharmacy Manager, Lab Manager, M & E Manager, Community Engagement Manager and other Managers in various aspects toward meeting project objectives.
• Ensure the Safety of patients and actively participate in prevention, reporting and investigation of any abuse or misbehavior towards patients
• External representation of MSF with partners (MoH and other implementing partners) on key thematics centered around mobile health activities.
• Due to the nature of MSF activities; other duties as assigned by the Supervisor/Line Manager like participating in emergency response as needed.