NES Medical Coordinator At Relief International

Position Summary.

The Medical Coordinator will be responsible for the overall technical oversight, guidance and advice to RI health teams for quality assurance and for ensuring that project objectives from a technical perspective are on track, which will require him/her to work constructively with health staff and technical staff from the global support office/Regional Support Office. The incumbent will provide technical leadership to the health/program team, ensuring all activities are of a high quality and respond to assessed needs. She/he will ensure implementation of proper tracking of public health trends and monitor the impact of the health projects activities on the targeted population and support proposal development. This is a senior position with overall technical and quality assurance responsibility. He/she will ensure that internal and local health standards are applied and followed, and will ensure consistency and appropriateness of approaches and methodologies, tools and systems used for all RI health and nutrition programs in North East Syria, and that technical support and guidance and capacity building is provided to RI and partners health teams.

The Medical Coordinator will be accountable for the agreed health outcomes and overall health objectives. Reporting to the Health Program Manager, the Medical Coordinator will ensure robust health interventions, alignment with international standards and guidance, active participation with coordination/technical working groups, and reporting of any issues and challenges.

ESSENTIAL RESPONSIBILITIES AND DUTIES

Strategic direction

• Overall technical supervision towards successful implementation of the medical component of RI health program.
• Contributing to RI strategies (health and nutrition specific);
• Ensure strong alignment of program activities with WHO and NES Forum essential health package for North East Syria;
• Develop or contribute to the development of the RI program for nutrition, communicable diseases, non-communicable diseases, community health, mental health, emergency, reproductive health, child health.
• Contribute from a technical perspective in the design of the health contingency plan, assessments planning, tools and analysis of information and findings to support the decision-making process.
• Ensure that the Health Program Manager receives an overarching snapshot of achievements across RI health programs through regular reports and presentations, including trends, challenges, opportunities, and recommendations for program improvements/adaptations.

Program Quality

• Development/review and update health work plans with Program Coordinator and Health Program Manager
• Provide technical support to the Health Program Manager, health staff and partner facilities to complete health sector goals.
• Ensure all SOPs and treatment guidelines are standardized, in place, and utilized for delivery of quality healthcare to all beneficiaries.
• Support the program/health teams in assessing the status of health and nutrition services, quality of medical supplies and facilities, and on-site health information systems.
• Provide a summary of recommended areas of improvement, areas of success, and Support the health/program team in finalizing Quality Improvement Plans for PHCCs and Hospitals.
• Provide technical guidance and oversight in medical commodities management (providing proper tools for pharma management, including pharmaceutical needs of health facilities, consumption and tracking, in line with the standard needs and specifications, and RI and donor regulations).
• Provide technical direction and support to RI teams during outbreaks of disease or other health emergencies to ensure a rapid response.
• In collaboration with MEAL Manager and Health Program Manager, provide technical guidance and support to effectively integrate findings and recommendations to improve program quality.
• Work with the health and MEAL teams to assess and improve health information systems and record keeping methods that support data analysis and reports.
• Support in consolidating/review all health-related progress reports (internal and external reports including donors’ reports) ensuring compliance to RI and donor reporting requirements.
• Support the Program Coordinator in the supervision of the integration of Health & Protection and Health & WASH programs.

Business Development and Reporting

• Take part in assessments to inform new programming of impact of RI current programs.
• Assist the Health Program manager in the development of health concept notes and proposals in line with RI strategy, including the development of project design, log frames, work plans, and monitoring tools to support the implementation
• Review technical indicators and revise definitions based on current standards and donor guidelines.
• Draft internal and external reports to donors and upper management

Capacity Building

• Assess the status of the current medical staff, functions and standards and develop an SOP for the health approach in close coordination with the Health Coordinator, the Health Advisor and the Technical Assistance Department.
• Set individual capacity building goals/indicators for RI health staff.
• Work with the staff, the Health Advisor and the Technical Assistance Department to propose and implement capacity-building activities aimed at enhancing skills of health facilities staff in the delivery of primary care, maternal and child health, reproductive health, mental health, community health, communicable and non-communicable diseases and nutrition.
• Conduct travels to the field sites (at least 50% of his/her time) for in person support, capacity building and evaluations on the program quality including tools and documents.

Representation

• Develop and maintain relationships with health partners, health sector, NGOs, donors, partners and other stakeholders, with the objective of representing RI, ensuring visibility, raising issues from the field and building a partnership to augment the work of RI.
• Facilitate directly (where applicable) and/or work closely with the health technical teams in facilitating donor visits to project sites/offices as appropriate and ensure that up to date program details are transmitted.
• Seek out relevant networks on specific health-related humanitarian aid and advocacy issues.
• Represent RI at Syria-based coordination bodies and working groups, meetings, facilitating supportive synergies and overall progress in RI health intervention and avoiding duplication with the work of other agencies (e.g., NGOs, UN, NES Forum etc.).

Safeguarding

• Uphold and promote RI’s commitment to ensuring the safeguarding and safety of the vulnerable communities we serve.
• Consistent with RI’s safeguarding and protection policies, ensure all people who come into contact with Relief International are as safe as possible.

QUALIFICATIONS & SKILLS REQUIREMENTS

This position will require a demonstrated ability to achieve results in a demanding and fast paced environment.

This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.

Compulsory:

• An advanced medical, nursing, obstetric degree is mandatory. Medical specialization and/or Master’s in public health is a plus.
• Proven clinical experience in health care settings such as Hospitals or PHCs.
• Minimum of five years of proven professional experience in health program management in emergency response programs, preferably in a conflict setting; including experience with major grants.
• Proven knowledge of Primary Care interventions is required. Proven knowledge of Hospital management is desirable.
• Proven professional experience in design and implementation of programs in at least 3 of the following fields: nutrition, community health, mental health, sexual and reproductive health, child health, non-communicable diseases, emergencies.
• Experience managing and coordinating emergency/rapid responses – outbreaks, population displacement, etc.
• Advanced skills in technical leadership, coordination, representation, planning, assessment and project management.
• Excellent interpersonal, communication, public speaking, and strategic planning skills required.
• Knowledge of humanitarian principles, Sphere and HAP Standards.
• Strong English language skills (writing and speaking) required.
• Fluency in Arabic is required.
• Demonstrated ability to manage multiple priorities, deadlines, tasks efficiently.
• Excellent time management skills and resourcefulness with strong attention to detail.
• Previous experience of working with partners is highly desirable.
• Experience in the Middle East context desirable

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
RI Values:

We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.

We value:

• Inclusiveness
• Transparency and accountability
• Agility and innovation
• Collaboration
• Sustainability

Closing date. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.

Due to limited resources, only short-listed candidates will be contacted.

Note to external agencies, we will not be accepting CVs from third parties.

Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.